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Visionworks Broadcasting Square

3.7(201 reviews)

What people love here...

Jackie’s Expert Frame Assistance

Jackie is repeatedly called out by name for her speed, product knowledge, and exceptional cost savings.

Within 4 minutes, Jackie…ran the numbers through my insurance and saved me at least 350 dollars.
Jackie is our go to girl…She’s #1 in our book.

Key Themes from Reviews

Staff Friendliness & AttitudeMixed

Customers typically find the staff warm and helpful, but experiences are occasionally marred by a consistently rude front-desk employee.

"staff were warm, welcoming, friendly, and SO helpful."
"the older woman at the front desk always has an attitude and snippy."

About Visionworks Broadcasting Square

Welcome to Visionworks Broadcasting Square

At the heart of Reading, PA, you’ll find Visionworks Broadcasting Square—a full-service eye care center, optometrist practice, contact lenses supplier, optician, and sunglasses store all under one roof. Whether you’re seeking a routine eye exam, specialized contact lens fitting, or the latest eyewear styles, our dedicated team is here to make every visit a seamless, personalized experience. Founded on a commitment to quality eye care and exceptional customer service, Visionworks Broadcasting Square blends professional expertise with a welcoming atmosphere, ensuring you leave with clear vision and confidence.

Comprehensive Eye Care Services

As a leading optometrist in Reading, PA, Visionworks Broadcasting Square offers a wide range of diagnostic and vision correction services. Our thorough eye exams are designed to detect and manage conditions such as myopia, hyperopia, astigmatism, and early signs of eye disease. We pair advanced diagnostic technology with a compassionate approach—taking the time to listen, answer your questions, and explain each step of the process. From pediatric screenings to adult vision health and senior eye care, we tailor services to every stage of life.

Professional and Caring Staff

One of the hallmarks of our practice is the professional, attentive care provided by our doctors. Patients frequently praise our optometrists for their meticulous examinations and genuine interest in individual concerns. “Dr. Andrus really listened to my concerns,” notes one satisfied patient, highlighting the depth of our providers’ dedication. Our staff—from opticians to support personnel—strive to create a friendly and supportive environment. While our team is widely recognized for its warmth and helpful attitude, we also acknowledge occasional hiccups at the front desk and are committed to ongoing training to ensure a consistently positive experience for everyone.

Style Meets Affordability

As your trusted optician and sunglasses store, Visionworks Broadcasting Square boasts hundreds of frame styles spanning designer collections to budget-friendly options. Customers love having “hundreds of frames to choose from,” with price points to fit nearly every budget. Our eyewear experts guide you through lens technologies, coatings, and fit, so you end up with glasses that look great and enhance your vision. Special shout-outs go to Jackie—our resident frame whiz—whose lightning-fast insurance calculations can save you hundreds of dollars in minutes. “Within four minutes, Jackie ran the numbers and saved me at least $350,” raves one customer. For those with complex prescriptions, Steve delivers patient, in-depth explanations and personalized recommendations that earn him rave reviews every day.

Convenience at Your Fingertips

We understand modern life moves fast, which is why our online appointment scheduling system is designed for ease and speed. Many patients report booking in under two minutes and securing appointments just days in advance. For added flexibility, we offer telehealth and virtual exams, allowing you to consult with our optometrists from the comfort of home. When properly communicated, these video visits prove both convenient and comprehensive—patients appreciate the meticulous care delivered through our secure digital platform. Our goal is to continually refine these virtual services and streamline our in-office wait times so every visit—online or in person—is as efficient as possible.

Insurance & Payment Support

Navigating vision insurance and payment options can be overwhelming, but our team of specialists is here to help. From clarifying coverage details to maximizing your benefits, we work hard to make eyewear more affordable. Many customers highlight the clear explanations and cost savings they experience: “She ran my numbers through insurance and saved me at least $350,” shares one grateful patient. While some have encountered challenges with automated systems or billing verifications, we’re actively improving our processes to ensure seamless transactions and transparent communication at every step.

Commitment to Continuous Improvement

At Visionworks Broadcasting Square, we embrace feedback—both praise and constructive criticism—to elevate the patient experience. Our passion for excellence drives ongoing training for front-desk staff, refinements to our scheduling platform, and enhancements in how we communicate virtual exam formats. By listening to what matters most—professionalism, convenience, affordability, and genuine care—we strive to provide an eye care journey that not only meets but exceeds expectations.

Community-Focused Location

Conveniently located in the heart of Reading, PA, we’re proud to serve our local community and the surrounding region. Our spacious, accessible office features cutting-edge diagnostic equipment, a curated eyewear gallery, and private consultation rooms for telehealth appointments. Whether you’re stopping by to pick up new sunglasses, scheduling a routine check-up, or exploring specialty contact lenses, you’ll experience the friendly vibe of a neighborhood business backed by the resources of a national brand.

Schedule Your Visit Today

When it comes to eye care, Visionworks Broadcasting Square offers the expertise of a trusted optometrist, the convenience of an online appointment scheduler, the style selection of a premier sunglasses store, and the specialist know-how of a contact lenses supplier. Let our team guide you to clearer vision, better eye health, and eyewear that reflects your personal style. Book your next eye exam online in minutes, drop in to explore our impressive frame collection, or call us to learn more about telehealth options. We look forward to welcoming you to Visionworks Broadcasting Square—where your vision is our vision.

About This Business

Crowd

  • Transgender safespace

Parking

  • On-site parking
  • Free parking lot
  • Free street parking

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Service options

  • Onsite services
  • Language assistance: American Sign Language, Arabic, Cantonese, English, Filipino, French, German, Haitian Creole, Hindi, Italian, Korean, Mandarin, Polish, Portuguese, Romanian, Russian, Spanish, Ukrainian, Vietnamese

Contact Information

2733 Paper Mill Rd Ste X15
Reading, PA 19610
United States of America

Website: Visit Website

Customer Reviews

3.7 out of 5 stars

Based on 201 reviews

Review data

5 star reviews

64%

4 star reviews

3%

3 star reviews

2%

2 star reviews

5%

1 star reviews

26%

Working Hours

Monday:
9AM-7PM
Tuesday:
9AM-7PM
Wednesday:
9AM-7PM
Thursday:
9AM-7PM
Friday:
9AM-7PM
Saturday:
9AM-7PM
Sunday:
Closed

Location Map