
Members 1st Federal Credit Union
Members 1st Federal Credit Union in Fogelsville is celebrated for its friendly, personalized service and reliable mobile banking app, offering a refreshing alternative to faceless big banks.
What people love about Members 1st Federal Credit Union
Exceptional Service from Ali & Madeline
These two staff members are mentioned by name and celebrated for delivering memorable, high-quality service.
Reliable Mobile App Experience
The app’s consistent performance stands out as a major convenience and differentiator for tech-savvy members.
Community-Focused Personal Banking Experience
Reviewers value the credit union’s local, relationship-driven approach over impersonal large-bank experiences.
Key Themes from Reviews of Members 1st Federal Credit Union
Staff Friendliness & Personalized Service
PositiveCustomers consistently praise the friendly, personalized attention they receive from staff members.
App Performance & Digital Experience
PositiveMembers find the credit union’s mobile app reliable and easy to use for their banking needs.
Branch Accessibility & Locations
NegativeCustomers would like additional branch locations in more convenient areas.
Financial Advisor Availability & Interaction Mode
NegativeMembers want the option to meet financial advisors face-to-face instead of only virtually.
Account Management & Billing Accuracy
NegativeSerious errors in processing payments and handling overpayments have left customers frustrated.
Communication Transparency & Trust
NegativeMisleading statements and broken promises have damaged customer trust.
Cost & Fee Structure
PositiveCustomers appreciate the lower-fee structure compared to big national banks.
About Members 1st Federal Credit Union
Overview
Nestled in the heart of Fogelsville, PA, Members 1st Federal Credit Union is a community-driven financial institution committed to delivering the best of both worlds: warm, personalized member care and a modern digital banking experience. As a not-for-profit credit union, Members 1st puts people before profits—offering checking and savings accounts, auto and home loans, mortgages, credit cards, and more, all designed to help you achieve your financial goals with confidence and ease.
Personalized Member Service
What truly sets Members 1st apart is the genuine, one-on-one attention every member receives. From your very first visit, you’ll notice the friendly faces behind the counter and hear how team members like Ali & Madeline go the extra mile to understand your unique situation. Whether you need guidance on loan options or just a quick account question, their approachable, knowledgeable service brings back a level of personal banking that many say has been “long forgotten in the banking world.” That kind of memorable interaction turns everyday transactions into trusted relationships.
Digital Banking Excellence
For members on the go, the Members 1st mobile app delivers reliable, intuitive functionality right at your fingertips. From checking balances and depositing checks to scheduling payments and transferring funds, the app “works well with few issues,” according to satisfied users. By integrating cutting-edge security features and ongoing improvements based on member feedback, Members 1st ensures you can manage your finances anytime, anywhere—without sacrificing the human touch.
Community Roots & Branch Accessibility
As a locally owned credit union, Members 1st takes pride in its community ties, supporting neighborhood events and local causes that matter to Fogelsville residents. While the main branch serves as a friendly gathering place, members have expressed a desire for additional locations closer to Hamburg or Leesport. Recognizing this need, Members 1st is actively exploring opportunities to expand its footprint—making in-person service even more convenient for families and businesses across the region.
Financial Guidance On Your Terms
Whether you’re buying your first home, refinancing a mortgage, or planning for retirement, access to knowledgeable financial advisors is critical. Members have praised virtual consultations for their flexibility, but many also wish for face-to-face meetings to build deeper trust and clarity. In response, Members 1st offers a hybrid advisory model—combining video or phone sessions with scheduled in-branch appointments whenever possible—so you can choose the interaction style that works best for you.
Commitment to Trust & Accuracy
Open communication and billing accuracy are top priorities at Members 1st. While occasional hiccups—such as processing delays or misapplied payments—have frustrated some members, the credit union treats each issue as an opportunity to improve. A dedicated member support team investigates every discrepancy, works to restore funds promptly, and institutes proactive measures to prevent repeat errors. This unwavering focus on transparency and continuous process refinement helps rebuild trust and reassures members that their finances are always in capable hands.
Competitive Rates & Fee Advantages
One of the most celebrated benefits of joining Members 1st Federal Credit Union is its lower-fee structure compared to large national banks. With fewer hidden charges on checking accounts, minimal ATM fees, and competitive interest rates on loans and savings products, members often remark, “If you are tired of the…fees, I would highly recommend checking out Members 1st CU for your banking needs.” By reinvesting earnings into member services rather than shareholder dividends, Members 1st delivers exceptional value and tangible savings.
Join the Members 1st Family
If you’re seeking a financial partner that feels like family—where every smile is genuine, every service is tailored, and every digital interaction is seamless—look no further than Members 1st Federal Credit Union in Fogelsville, PA. Discover why so many local residents trust Ali, Madeline, and the entire Members 1st team for their everyday banking, lending, and advisory needs. Become a member today and experience community-focused banking the way it was always meant to be.
Unique Details About Members 1st Federal Credit Union
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
Alternative Local Businesses in Fogelsville, PA
Contact Information for Members 1st Federal Credit Union
Fogelsville, PA 18051
United States of America
County: Lehigh County
Phone: +1 800-237-7288
Website: Visit Website
Customer Reviews
2.8 out of 5 stars
Based on 4 reviews
Review data
5 star reviews
- 25%
4 star reviews
- 25%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 50%
Working Hours / Hours of Operation
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-6PM
- Saturday:
- 9AM-12PM
- Sunday:
- Closed





