Rite Aid
4.2(38 reviews)
Unclaimed•$$•Drug store•Drug store, Beauty supply store, Convenience store, General store, Greeting card shop
What people love here...
Personalized Recognition
The consistent mention of personal recognition demonstrates a key loyalty driver and strong rapport with regulars.
"Everyone knows me by name and are very friendly..." (Review 1)
"They seem to know everyone that walks in the store and if they don't they treat you as if they do." (Review 3)
Key Themes from Reviews
Staff Friendliness & Personal AttentionPositive
Customers consistently praise the warm, personalized interactions and attentiveness of front-line staff.
""Everyone knows me by name and are very friendly and helpful with any questions." (Review 1)"
""The cashiers … are so nice and friendly all the time. They seem to know everyone that walks in the store..." (Review 3)"
About Rite Aid
### Overview
Nestled in the heart of Shillington, PA, Rite Aid stands as your neighborhood drug store, beauty supply shop, convenience stop, general store, and greeting card emporium all rolled into one. From daily essentials and over-the-counter remedies to the perfect birthday card, our aisles are stocked to meet every need. But more than products, it’s our people and services that turn one-time visitors into lifelong patrons.
### Personalized Attention & Friendly Staff
Step through our doors and you’ll immediately notice the difference. At Rite Aid Shillington, a warm greeting isn’t an accident—it’s our policy. Customers often comment that “everyone knows me by name,” and it’s true: our front-line team prides itself on remembering faces, asking about your day, and making you feel right at home. Whether you need help matching the perfect foundation or just a friendly chat in the checkout line, our cashiers and associates take the time to connect. Their genuine smiles and willingness to answer questions create an atmosphere of trust and comfort that keeps neighbors coming back.
### Comprehensive Pharmacy Services
Our pharmacy is more than a prescription-filling station—it’s a health care hub. With a reputation for keeping medications in stock and proactively tracking down hard-to-find items, we ensure you never leave empty-handed. Customers consistently praise our pharmacists as “knowledgeable and accessible,” able to address your questions in minutes rather than hours. Need pet medications? We’ll fill your dog’s Rx when an equivalent human medication applies. And if we encounter a stock shortage, our team will locate your prescription at another branch or special-order it—making medication management smoother than ever.
### Hassle-Free Returns & Clean, Convenient Experience
Shopping should be stress-free, and our return policy reflects that belief. Unlike other locations, we gladly accept returns—even when original branches have refused—so long as you have your receipt. Whether a beauty product didn’t live up to expectations or you’ve simply changed your mind, you can rely on straightforward refunds without the runaround. Inside, our store sparkles. Shoppers regularly remark on the “clean and neat” aisles, well-organized shelves, and easy-to-navigate layout. While we currently do not offer public restrooms, we continue to explore improvements that enhance your in-store convenience.
### Specialized Services & Community Support
Rite Aid Shillington isn’t just a retail location; it’s a community resource. Our on-site health insurance enrollment services have helped countless residents secure coverage and even secure subsidies to reduce costs. One customer shared, “I never had health insurance before, but they enrolled me in a plan and got me financial assistance.” Meanwhile, our pet prescription program serves busy pet parents who appreciate the convenience of having Fido’s meds filled alongside their own. These specialized offerings underscore our commitment to holistic wellness—human and animal alike.
### Efficiency Without Sacrifice
Life moves fast, and so do we. Prescriptions are typically dispensed “fairly quickly,” yet our staff never sacrifice thoroughness for speed. No matter how busy the pharmacy gets, you’ll never feel rushed. We take the necessary time to answer your health questions, explain dosage instructions, and double-check details—all while keeping wait times to a minimum. This balance of speed and personal attention is one reason why patrons trust us with their most critical health needs.
### Continual Improvement & Customer Care
We listen closely to every piece of feedback. While the vast majority of shoppers praise our team’s friendliness and expertise, a small number have voiced concerns about store management in the past. We take these observations seriously and are always refining our protocols to ensure every guest—of every background and ability—receives the respectful, dignified treatment they deserve.
### Why Shillington Chooses Rite Aid
• Personalized Recognition: Our associates treat you like family. From remembering your name to recommending products based on your past preferences, they build genuine rapport that keeps you returning.
• Standout Team Members: Employees like Francesca exemplify exceptional service—going above and beyond to steer customers to the right solution and leave a lasting impression.
• Broad Product Selection: Whether you’re shopping for medications, cosmetics, snacks, or greeting cards, we offer the variety and convenience you expect from a neighborhood general store.
• Community-Driven Services: Health insurance enrollment, pet prescriptions, fast Rx fulfillment, and hassle-free returns combine to make us a one-stop health and convenience destination.
At Rite Aid in Shillington, PA, we blend the reliability of a national brand with the warmth of a local business. Stop in today and discover why our customers speak of us not just as a store, but as a trusted partner in health, beauty, and everyday living.
Categories
About This Business
Payments
- Checks
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Naloxone
Accessibility
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- Onsite services
Contact Information
500 E Lancaster Ave
Shillington, PA 19607
United States of America
Shillington, PA 19607
United States of America
Phone: +1 610-775-0307
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 38 reviews
Review data
5 star reviews
- 74%
4 star reviews
- 5%
3 star reviews
- 3%
2 star reviews
- 3%
1 star reviews
- 16%
Working Hours
- Monday:
- 9AM-8PM
- Tuesday:
- 9AM-8PM
- Wednesday:
- 9AM-8PM
- Thursday:
- 9AM-8PM
- Friday:
- 9AM-8PM
- Saturday:
- 9AM-6PM
- Sunday:
- 10AM-5PM