CVS
What people love here...
CarePass Membership Savings Program
Customers enthusiastically cite significant, ongoing savings and bonus coupons as a key benefit.
Key Themes from Reviews
Staff Friendliness & AttitudeMixed
Customers have varied experiences—some praise helpful, friendly employees while others encounter outright rudeness.
About CVS
About CVS in Reading, PA
Nestled in the heart of Reading, Pennsylvania, CVS on Penn Street is more than just a drug store—it’s your neighborhood hub for health, beauty, and everyday essentials. Whether you’re stopping by for prescription refills, picking up a birthday card, restocking your vitamins, or indulging in a new fragrance, this versatile retail destination blends the convenience of a one-stop shop with the personalized touch of a community business. From the moment you walk through the door, CVS in Reading aims to make your visit efficient, comfortable, and even a little enjoyable.
Wide Range of Products & Services
At CVS, variety is the name of the game. You’ll find:
- Prescription and over-the-counter medications filled with precision (most of the time)
- A comprehensive vitamins & supplements section to support your wellness journey
- Cosmetics, skincare, and perfume collections featuring top national and emerging brands
- Convenience items like snacks, beverages, and household basics for life’s in-the-moment needs
- Greeting cards and stationery to celebrate milestones or pen a thoughtful note
- Photo printing services where friendly associates—like Angel (also known as Miguel)—help you bring special memories to life
This multifaceted approach means you can get everything done under one roof, from greeting a friend with the perfect card to filling a time-sensitive prescription.
Exceptional Savings & Membership Benefits
One of CVS’s standout features in Reading is the popular CarePass membership. For a nominal $5 monthly fee, members unlock:
- $10 off every purchase, effectively doubling your investment each month
- Exclusive digital coupons—think 30% off your total order or $10 off when you spend $40
- Free standard shipping on online orders
Fans of the program rave about the real impact on their wallets. “I’ve saved close to $150.00!” one member gushes, praising the steady stream of valuable deals. Whether you’re buying daily essentials or splurging on cosmetics, CarePass transforms every trip into a rewarding experience.
Customer-First Pharmacy Team
CVS’s pharmacy department is a vital resource for the Reading community. Pharmacist Tosha stands out as a beacon of compassion and professionalism—customers consistently highlight her willingness to go above and beyond, from explaining dosage details to offering caring reassurance. “CVS on Penn St, you have my heart,” beams one satisfied patron, crediting Tosha with making medication pickups smooth and stress-free.
That said, high demand can stretch staff thin, leading to longer wait times at the counter. A few customers have noted that prescriptions sometimes take three days when they expected same-day service, and occasional errors or dropped calls can shake confidence. CVS management is actively addressing these challenges by reinforcing staffing and streamlining communication, ensuring that every prescription is accurate and delivered with the speed and courtesy you deserve.
Inviting Store Environment & Supportive Staff
Cleanliness and organization are hallmarks of this CVS location. Shoppers frequently comment on the bright, well-maintained aisles: “It’s a very clean store with good employees,” and “very nice people” can be heard as they navigate the beauty and stationery sections. On busy afternoons, attentive cashiers quickly open additional registers to keep lines moving—a small detail that significantly reduces wait times at checkout and keeps your day on track.
Staff attitudes can vary, and a handful of customers have encountered rudeness or unprofessional behavior from certain associates and managers. CVS is committed to elevating its customer service culture through ongoing training and feedback channels. Positive examples like Angel’s patient photo-printing assistance and Tosha’s reassuring pharmacy guidance set the standard for the hospitable, respectful environment CVS strives to provide every day.
Why Choose CVS on Penn Street?
- One-Stop Convenience: From drug store staples to cosmetics, stationery, and greeting cards, get more done in less time.
- Real Savings: CarePass members report substantial monthly and annual discounts that pay for themselves.
- Standout Employees: Whether it’s Tosha in the pharmacy, Angel/Miguel at photo printing, or cashiers who sense when to open a second lane, you’ll find everyday heroes making your visit smoother.
- Clean, Safe Atmosphere: A well-kept space ensures you can shop comfortably and confidently.
- Continuous Improvement: CVS listens to your feedback—addressing wait times, refining communication, and reinforcing courtesy across the team.
Visit Us Today
Discover for yourself why CVS in Reading, PA, remains a go-to destination for health, beauty, and convenience. Whether you’re a CarePass member, a first-time visitor, or a longtime local, you’ll find the products, people, and pricing that keep you coming back—rain or shine. Stop by CVS on Penn Street and experience the blend of community care, broad selection, and smart savings that defines this neighborhood favorite.
Description
Categories
About This Business
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Payments
- Debit cards
- Credit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- In-store shopping
Contact Information
Customer Reviews
3.6 out of 5 stars
Based on 61 reviews
Review data
5 star reviews
- 49%
4 star reviews
- 18%
3 star reviews
- 3%
2 star reviews
- 5%
1 star reviews
- 25%
Working Hours
- Monday:
- 7AM-5:30PM
- Tuesday:
- 7AM-5:30PM
- Wednesday:
- 7AM-5:30PM
- Thursday:
- 7AM-5:30PM
- Friday:
- 7AM-5:30PM
- Saturday:
- 8AM-5:30PM
- Sunday:
- 9AM-2PM