Riverfront Federal Credit Union
What people love here...
Exceptional Service from Cindy Troche & Kirstie
Named staff members receive enthusiastic praise for speedy, personalized auto-loan support.
Key Themes from Reviews
Branch Location & AccessibilityNegative
Customers find the new Lancaster Avenue location harder to reach compared to the old branch.
About Riverfront Federal Credit Union
Riverfront Federal Credit Union: Your Community-Focused Credit Union in Wyomissing, PA
Nestled along the scenic banks of the Schuylkill River in Wyomissing, PA, Riverfront Federal Credit Union has been serving Berks County families and businesses for decades. More than just a bank or ATM provider, Riverfront FCU is a member-owned financial institution that combines personalized service with competitive products. Whether you’re stopping by the branch, tapping into one of our ATMs, or logging in from home, you’ll feel the difference that comes from community-driven banking.
Branch Location & Accessibility
In 2022, Riverfront FCU relocated its primary office from Fourth Street to Lancaster Avenue. While some members have found the new site less central—prompting feedback like “it’s rather inconvenient to make a deposit”—the move allows for modernized facilities, expanded parking and upgraded ATM access. To offset any change in foot traffic patterns, Riverfront FCU maintains:
- A full-service ATM on-site, accessible 24/7
- Surcharge-free ATM partnerships across Pennsylvania
- Mobile and online deposit capabilities for anytime, anywhere account management
Personalized Member Support
At Riverfront Federal Credit Union, people power the process. Many members rave that “the staff are always ready to help … 10/10!” In-branch, you’ll be greeted by friendly faces like Branch Manager Cindy Troche and loan specialist Kirstie, who consistently earn praise for going above and beyond:
- “Cindy Troche went above and beyond when we needed last-minute paperwork.”
- “Kirstie took care of our application and within a matter of 15 minutes, we had an approval.”
That same dedication extends to everyday transactions. Even when technology hiccups arise—such as unexplained card blocks—our team works swiftly to investigate, resolve and get you back on track.
Robust Loan Solutions & Fast Processing
Looking for an auto loan, mortgage or personal line of credit? Riverfront FCU’s streamlined lending process brings clarity and speed to your biggest financial decisions. Members frequently comment on the simplicity and pace of approvals:
- “We had one of the easiest and most convenient experiences obtaining an auto loan—approval and a check in hand within only a few hours.”
- “New car loans were quickly approved.”
Best of all, many auto loans include complimentary GAP coverage at no extra cost—a benefit that safeguards you from unexpected vehicle depreciation. Combined with competitive rates and transparent terms, Riverfront FCU’s loan products give you the power to drive confidently into your financial future.
Seamless Digital Services & Transaction Reliability
Riverfront FCU recognizes the importance of safe, reliable account access. Its mobile app and online portal let you deposit checks from your phone, pay bills, view statements and transfer funds in seconds. When a remote-deposit snag occurs, members note prompt resolutions:
- “I had an issue with my remote deposit … they had me figured out in no time, 10/10!”
Though occasional service gaps—like phone support delays or temporary card holds—can arise, Riverfront FCU’s commitment to continuous improvement means each case is reviewed, addressed and used to refine procedures.
Overdraft Protection & Financial Safety Nets
A flexible overdraft policy is one of Riverfront FCU’s cornerstones of trust. Longtime members attest that this safety net can make all the difference:
- “If it wouldn’t have been for Riverfront’s overdraft policy I would have lost my home.”
By offering courtesy overdraft coverage and reasonable fees, Riverfront FCU helps you bridge unexpected shortfalls without fear of penalty spirals—so you can focus on what matters most.
A Legacy of Member Loyalty & Satisfaction
Few local financial institutions can claim half a century of dedicated service, but Riverfront Federal Credit Union proudly stands among them. Decades-long members celebrate consistent reliability, professional staff and an unwavering commitment to community values:
- “I’ve been a member for about 50 years … always found the staff friendly and professional.”
- “Been with Riverfront CU for 50 years … they’re terrific.”
This enduring loyalty reflects the credit union’s mission: to put people over profit and ensure every member feels valued, heard and empowered.
Why Choose Riverfront Federal Credit Union?
By combining hometown roots with modern banking conveniences, Riverfront FCU offers a financial partnership that evolves with you:
- Community-focused credit union that treats you like an owner, not an account number.
- Comprehensive ATM network, mobile banking and online portals for flexible access.
- Fast, transparent loan processing featuring perks like free GAP coverage.
- Personalized service from dedicated team members, including Cindy Troche and Kirstie.
- Overdraft protection and financial assistance that can safeguard your home and future.
- A 50-year legacy of member satisfaction built on trust, integrity and professionalism.
Whether you’re opening a new savings account, arranging a mortgage or simply need ATM access outside regular business hours, Riverfront Federal Credit Union is here to guide you every step of the way. Stop by our Lancaster Avenue branch in Wyomissing, connect digitally, or call us to experience banking built around your life. Join the Riverfront FCU family today—where every member matters.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Drive-through
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-374-8351
Website: Visit Website
Customer Reviews
4.1 out of 5 stars
Based on 20 reviews
Review data
5 star reviews
- 70%
4 star reviews
- 5%
3 star reviews
- 5%
2 star reviews
- 0%
1 star reviews
- 20%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-3:30PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- 9AM-12PM
- Sunday:
- Closed