
ABF Freight
ABF Freight in Reading, PA, is a trusted trucking company known for its friendly staff, rapid responses, and ensuring shipments arrive undamaged, even in adverse weather.
What people love about ABF Freight
Rapid Pickup & Callback
Customers are notably impressed by the swift response times and flexibility in scheduling pickups.
Shipment Integrity in Any Weather
Reviewers emphasize that goods arrive undamaged, reinforcing trust in the company’s handling and packaging.
Staff Going the Extra Mile
This repeated praise underscores exceptional customer-focused efforts that exceed basic service expectations.
Key Themes from Reviews of ABF Freight
Staff Friendliness & Helpfulness
PositiveCustomers consistently praise the staff for being approachable, kind, and willing to assist with extra guidance.
Responsiveness & Communication
MixedWhile many reviewers highlight rapid callbacks and clear info, at least one experienced a prolonged lack of communication.
Reliability & Condition of Goods
PositiveCustomers report shipments consistently arriving intact and undamaged, even in adverse conditions.
Professionalism & Expertise
PositiveReviewers value the company’s professional attitude and the expertise demonstrated by its staff.
Delivery & Logistics Failures
NegativeAt least one customer experienced significant delays and a refusal of promised residential delivery without explanation.
Going the Extra Mile & Problem Resolution
PositiveMultiple reviewers highlight the company’s willingness to make special accommodations and solve pickup issues quickly.
About ABF Freight
ABF Freight: Premier Trucking Company in Reading, PA
Nestled in the heart of Reading, PA, ABF Freight stands as a trusted partner for businesses and individuals seeking reliable, high-quality trucking and freight services. Whether you’re shipping a single crate across state lines or coordinating regular freight pickups, ABF Freight delivers a seamless experience defined by professional expertise, genuine care, and a steadfast commitment to your schedule and goods.
Friendly and Helpful Staff
At ABF Freight, the journey begins with people who genuinely care. Customers consistently praise our frontline team as “very pleasant, kind, and helpful,” highlighting an atmosphere that transforms routine shipping tasks into personalized service experiences. From the moment you call to schedule a pickup to the final handoff at delivery, our staff listens to your unique needs, offers clear guidance, and even provides extra assistance—whether it’s routing tips for your next stop or answering detailed questions about freight procedures. This approachable, customer-centered attitude ensures that you always feel supported and well-informed.
Reliability You Can Count On
When it comes to the safety and condition of your shipments, ABF Freight goes above and beyond industry expectations. Whether your goods face rainy roads or tight transit windows, you can ship with confidence knowing that “crates arrive in great shape” and “products come through with no damage.” Our rigorous loading protocols, sturdy packaging partnerships, and meticulous handling practices safeguard your freight in any weather or logistical challenge. This unwavering reliability not only protects your assets but also reinforces your reputation with your customers and partners.
Professionalism and Expertise
Choosing a freight carrier often comes down to expertise, and ABF Freight delivers on this front with distinction. Known as the “shipper of choice” by many local businesses, our team combines deep industry knowledge with a professional attitude that gives you peace of mind throughout the shipping process. From experienced dispatchers who optimize routes for cost-effectiveness to skilled drivers who navigate busy highways safely and punctually, every interaction showcases our commitment to excellence. When our drivers arrive for pickup or delivery, you’ll notice their polished approach—they’re knowledgeable, courteous, and fully prepared to address any on-the-spot questions.
Going the Extra Mile
One of the hallmarks of ABF Freight’s service is our willingness to exceed basic expectations. Multiple customers have shared stories of how our team “went the extra mile” to resolve pickup issues on short notice or accommodated special scheduling needs. In one instance, we arranged a freight pickup fewer than two hours after receiving a last-minute request, demonstrating our flexibility and dedication to your deadlines. This proactive problem-solving mindset means that no matter how complex your shipping challenge, you’ll find an ally in ABF Freight who treats your freight as if it were our own.
Communication and Responsiveness
Clear, timely communication is the backbone of a smooth shipping experience. Many clients applaud our rapid callbacks—often within minutes of an initial inquiry—and appreciate transparent updates at every step. We understand that logistics can be unpredictable, so we strive to keep you informed about pickup times, transit progress, and delivery windows. That said, we’ve also heard feedback from a few customers who experienced delays in responses. At ABF Freight, we take these insights to heart, continually refining our processes to ensure that every inquiry receives the prompt attention it deserves.
Commitment to Continuous Improvement
At ABF Freight, we view every piece of feedback—positive or challenging—as an opportunity to grow. While the vast majority of clients report outstanding service and flawless deliveries, we maintain a vigilant eye on areas where we can enhance responsiveness or streamline customer support. Our goal is to transform any isolated negative experience into a catalyst for better systems, whether that means improving dock operations, reinforcing communication protocols, or expanding support resources. By leaning into constructive criticism, we ensure that ABF Freight remains a leader in reliability and client satisfaction throughout Reading and beyond.
Seamless Pickup and Delivery Logistics
Time is money, and ABF Freight respects both. Customers frequently highlight our swift scheduling capabilities, marveling at how pickups can be arranged at short notice or callbacks happen “in a matter of minutes.” Once on the road, our logistics team tracks each shipment’s route and anticipated arrival, coordinating with drivers to meet residential and commercial delivery expectations. Even in densely populated areas or during peak seasons, we aim to fulfill our promises—swiftly, safely, and with your business’s reputation in mind.
Partner with ABF Freight Today
Choosing the right trucking company can make all the difference in your supply chain. With ABF Freight in Reading, PA, you gain more than just a carrier—you gain a team of friendly professionals dedicated to safeguarding your goods, keeping you informed, and going the extra mile to meet your unique demands. Explore our comprehensive freight solutions, experience our hallmark reliability, and see firsthand why clients trust ABF Freight to deliver excellence every time. Contact us today to schedule your next pickup and join the growing list of satisfied customers who rely on ABF Freight for all their trucking needs.
Unique Details About ABF Freight
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for ABF Freight
Reading, PA 19601
United States of America
County: Berks County
Phone: +1 610-736-3299
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 15 reviews
Review data
5 star reviews
- 80%
4 star reviews
- 7%
3 star reviews
- 0%
2 star reviews
- 7%
1 star reviews
- 7%
Working Hours / Hours of Operation
- Monday:
- 8AM-5PM
- Tuesday:
- 8AM-5PM
- Wednesday:
- 8AM-5PM
- Thursday:
- 8AM-5PM
- Friday:
- 8AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed





