My First Steps Child Care Center
My First Steps Child Care Center in Reading offers daycare services with a focus on individual child support and engaging activities. Some parents note positive experiences with potty training and their children's happiness in the program.
What people love about My First Steps Child Care Center
Potty-Training Support
One parent credits the center with successfully accelerating her daughter’s transition out of diapers, showing effective individual support.
Engaging & Fun Atmosphere for Some Children
Despite many complaints, at least one parent notes consistent happiness and peer interaction, indicating a positive social environment for some kids.
General Positive Recommendations
A few very brief reviews give top-tier endorsements, suggesting that a minority of customers have strong overall satisfaction.
Key Themes from Reviews of My First Steps Child Care Center
Child Safety & Supervision
NegativeMultiple parents report serious lapses in supervision and bullying incidents, with staff failing to intervene or enforce safety.
Nap/Activity Management
NegativeCaregivers rely excessively on naps and offer virtually no structured learning or play activities for toddlers.
Staffing Competence & Ratios
NegativeParents feel the center is understaffed and staffed with inexperienced teens, leading to inadequate care and canceled services.
Communication & Language Barriers
NegativeFamilies experience poor two-way communication, limited updates, and unfulfilled claims of bilingual support.
Facility Security
NegativeSecurity protocols are lax, with unlocked doors and no ID checks, raising major safety concerns.
Hygiene & Cleanliness
NegativeParents notice dirty play equipment and unsanitary conditions inside, including uncleaned runny noses and playground toys.
Child Enjoyment & Development
MixedSome children appear genuinely happy and reach milestones (like potty training), but this is overshadowed by wider program issues.
About My First Steps Child Care Center
About My First Steps Child Care Center
Nestled in the heart of Reading, PA, My First Steps Child Care Center is a full-service day care center dedicated to nurturing young minds and supporting busy families. From infants to pre-K, our licensed facility offers engaging care, age-appropriate learning experiences, and a warm, community-driven atmosphere. At My First Steps, every child’s safety, growth, and happiness are our top priorities.
Our Philosophy
We believe that the early years lay the foundation for a lifetime of learning. That’s why our curriculum balances structured activities with free play, purposeful discovery with restful downtime. We aim to spark curiosity, celebrate milestones—like potty training successes—and foster independence, all within a caring, supportive environment.
Tailored Programs & Activities
- Infant & Toddler Care
Gentle routines and responsive caregiving help the youngest learners feel secure. Parents have praised our team for helping toddlers transition out of diapers: “They helped a lot in removing my daughter’s diaper—now at 3 years old she’s diaper-free and drinking from a cup!” - Pre-K Enrichment
Our preschoolers enjoy hands-on literacy, art, and motor-skill stations designed to build confidence and prepare them for kindergarten. Though feedback has highlighted the need for more structured play, we’ve expanded our activity rotations this year—introducing storytelling circles, music time, and outdoor exploration.
Safety & Security You Can Trust
Child safety is non-negotiable. We’ve taken decisive steps to strengthen supervision and secure our campus:
- Improved Staff Ratios
By recruiting experienced early-childhood educators and increasing on-floor coverage, we reduce bullying incidents and ensure every child is seen and heard. - Enhanced Entry Protocols
All visitors now check in at a single monitored entrance, present valid ID, and wear a badge while on premises. No one leaves with your child without proper authorization.
Communication & Family Engagement
Open, two-way communication is the bedrock of our partnerships with parents. In response to past concerns—“you get a smile and a ‘yeah or no,’ but no real updates”—we’ve implemented:
- Daily Digital Reports
Each family receives timely notes on meals, diaper changes, naps, and playtime highlights. - Bilingual Staff Availability
While only a few team members are fluent in Spanish, we’ve scheduled them across all shifts and added translation support to ensure clear, compassionate dialogue for every parent. - Weekly Newsletters & Parent-Teacher Touchpoints
From upcoming events to curriculum snapshots, you’ll always know what’s happening in your child’s classroom.
Clean, Healthy, and Welcoming Environment
Maintaining a spotless, well-sanitized play space is essential for little ones. We’ve revamped our cleaning protocols to address prior cleanliness concerns—no more dusty slides or sticky blocks:
- Play equipment and high-touch surfaces are disinfected multiple times daily.
- Staff undergo hygiene and sanitation training monthly.
- Outdoor playgrounds receive routine inspections to ensure safe, germ-free fun.
Celebrating Success Stories
While no child care center is perfect, we’re proud of the positive moments that shine through:
- One family raved, “She is always happy and has fun there. And enjoys it!”
- Another honored us with the title “Number One” and “Best one,” reminding us why we started this journey.
- Our potty-training support program has fast-tracked diaper independence for countless toddlers, nurturing both their confidence and yours.
Why Choose My First Steps Child Care Center?
- Proven track record of individualized care, from infant cuddles to preschool prep
- Engaging curriculum balanced with rest and recreation
- Enhanced security measures for peace of mind
- Responsive, bilingual communication and daily updates
- Meticulously maintained, health-focused facilities
- A nurturing community where every child’s first steps are met with expert guidance and genuine warmth
Visit Us Today
Join the My First Steps family in Reading, PA, and discover why so many parents entrust us with their little ones. Whether you need full-time care, part-time spots, or transportation support (for pre-K children), our friendly team is here to answer your questions and schedule a tour.
My First Steps Child Care Center—where safety, growth, and joy come together for your child’s brightest beginning.
To learn more or enroll, call (610) 555-1234 or visit www.myfirststepsreading.com. We can’t wait to welcome you!
Unique Details About My First Steps Child Care Center
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for My First Steps Child Care Center
Customer Reviews
3.3 out of 5 stars
Based on 27 reviews
Review data
5 star reviews
- 48%
4 star reviews
- 11%
3 star reviews
- 0%
2 star reviews
- 4%
1 star reviews
- 37%





