Non-profit organizationReading

ProBerco

4.3(31)
Unclaimed

ProBerco is a Reading-based non-profit serving adults and young people with intellectual and developmental disabilities across Berks County, with day programs focused on communication, social and life skills. Families highlight its compassionate, mission-driven staff, welcoming atmosphere and the real gains participants make in speech and confidence.

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Help from ProBerco

Programs and help offered by ProBerco.

What people love about ProBerco

Outstanding Support for Challenging Students

This level of personalized care for harder-to-reach participants is singled out as exceptional.

They were OUTSTANDING with him. They took great care of him & he was one of the more difficult students.

Noticeable Speech & Happiness Improvements

Tangible improvements in communication and mood demonstrate the program’s real-world impact.

He's speaking better and HAPPIER then he's always been.

About ProBerco

ProBerco is a non-profit organization based in Reading, Pennsylvania, that works with adults and young people with intellectual and developmental disabilities and their families. The organization operates from 840 William Lane, Suite 1, in the northeastern section of the city, and serves individuals and households across Berks County. Its work centers on daily support programs that help participants build communication skills, social confidence and practical independence, with staff who work alongside each person rather than following a single fixed curriculum.

Non-profit providers like ProBerco occupy a specific place in Pennsylvania's disability services landscape. Much of the support available to people with intellectual and developmental disabilities is delivered through community organizations rather than through hospitals, schools or county offices directly. These organizations provide the day-to-day programming, supervision and skill building that families rely on after the school years end, and they often coordinate with case managers, supports coordinators and county agencies to make sure a person's plan is followed. ProBerco functions within that system, giving Berks County residents a local option close to home.

Programs and Services

The organization's programming is built around structured, supervised time in a group setting, with attention to the individual goals written into each participant's plan. While specific offerings can change as the organization grows and as participant needs shift, the kinds of support commonly found at ProBerco and similar providers include:

  • Day programs that give participants a consistent weekday routine with planned activities, peer interaction and staff supervision
  • Communication and social skills development, including practice with speaking, listening and self-expression in a group context
  • Life skills instruction covering everyday tasks, personal routines, safety awareness and decision making
  • Pre-vocational and work readiness training for participants preparing for employment or volunteer placements
  • Community integration activities that take participants out into Reading and the surrounding area to practice skills in real settings
  • Recreational and enrichment activities, including group projects, games, music and seasonal events
  • Coordination with families, guardians, supports coordinators and other service providers involved in a participant's care

Participants are generally referred through county or state funded programs, and families interested in enrollment are usually guided through an intake conversation that covers eligibility, funding, scheduling and the specific supports a person needs. Calling the organization directly at +1 610-372-4637 is the most direct way to start that conversation and to confirm which programs currently have openings.

Approach to Support

What tends to distinguish one disability services provider from another is less the list of activities on paper and more the way staff handle the hours in between. ProBerco's reputation in Berks County rests on direct support professionals who stay patient with participants who need extra time, extra structure or a different approach than the person sitting next to them. That includes individuals whose behavioral or communication needs make group settings difficult, and who may have struggled elsewhere.

The organization draws participants from a range of backgrounds, ages and ability levels, which shapes the character of the program. Group settings that mix different personalities and skill levels can be demanding to run, but they also give participants exposure to a wider social world than a more narrowly defined program would. Families have described visible changes in mood, speech and engagement over time, which is the kind of outcome that develops slowly through consistent routine and attentive staff rather than through any single intervention.

ProBerco is also a developing organization. Programs are refined, staff training continues and new activities are added as the organization learns what works for the people it serves. Families considering enrollment may find it useful to ask about current programming, staffing ratios, daily schedules and how progress is tracked and communicated.

Location and Accessibility

The William Lane location sits in Reading, within reach of Route 61, Route 12 and the broader road network that connects the city to Muhlenberg Township, Laureldale, Temple, Wyomissing and the rest of Berks County. For families traveling from Exeter, Kutztown, Birdsboro, Hamburg or the Oley Valley, the site is accessible by car with parking on the property.

The facility has a wheelchair accessible entrance and a wheelchair accessible parking lot, which matters for participants who use mobility devices and for family members visiting the site. Families who use paratransit, county transportation services or agency provided transportation should confirm pickup and drop-off arrangements when they call, since routing and scheduling vary by provider and by program.

Role in the Berks County Community

Services for adults with intellectual and developmental disabilities in Pennsylvania are funded through a combination of state and county dollars, and demand frequently outpaces capacity. Waiting lists are common, and families often travel outside their home county to find an appropriate placement. A provider operating within Reading gives Berks County families a nearby option, which reduces travel time for participants and makes it easier for relatives to stay involved in day-to-day programming.

The organization's work also extends to the broader community through the presence of participants in local businesses, parks and public spaces during community based activities. That visibility is part of the point: integration programs are designed to give participants genuine experience in the places where they live, not just inside a program room.

Practical Information

Families, guardians, case managers and referral sources can reach ProBerco by phone at +1 610-372-4637. Useful questions to raise during an initial call include program hours and days of operation, eligibility and funding requirements, the intake and tour process, transportation options, staff training and the ways families receive updates about a participant's progress.

Visitors to the site should use the William Lane address in Reading. Because programming involves supervised group activity, arranging a visit in advance is advisable rather than arriving unannounced, so that staff can set aside time to walk through the facility and answer questions properly.

The organization also represents a point of contact for people in Berks County looking to support disability services locally, whether through volunteering, donations or employment as a direct support professional. Those interested in any of these can inquire by phone.

Unique Details About ProBerco

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact ProBerco

840 William Ln # 1
Reading, PA 19604
United States of America

County: Berks County

Website: Visit Website

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Customer Reviews

4.3 out of 5 stars

Based on 31 reviews

Review data

5 star reviews

65%

4 star reviews

13%

3 star reviews

13%

2 star reviews

3%

1 star reviews

6%

Working Hours / Hours of Operation

Monday:
8AM-4PM
Tuesday:
8AM-4PM
Wednesday:
8AM-4PM
Thursday:
8AM-4PM
Friday:
8AM-4PM
Saturday:
Closed
Sunday:
Closed

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