Safe Berks
What people love here...
Dedicated Staff Members (Maria, Stephanie & Marilyn)
These individuals are repeatedly named and celebrated for going above and beyond in their support.
Key Themes from Reviews
Staff Professionalism & AttitudeMixed
Some clients praise specific team members for dedication and compassion, while others describe staff as rude, disrespectful, or on “power trips.”
About Safe Berks
Overview
Safe Berks is a premier social services organization, corporate office, and crisis center located in Reading, PA. For individuals and families facing domestic violence, homelessness, or other personal crises, Safe Berks delivers compassionate support backed by deep local expertise. Nestled in the heart of Berks County, our facility offers a secure haven where every survivor can access life-changing resources—from emergency shelter to legal advocacy—under one roof. Our goal is simple: to restore safety, dignity, and hope by guiding each person toward lasting independence.
Our Mission & Values
At Safe Berks, we believe that everyone deserves to feel safe, heard, and empowered. Grounded in trauma‐informed care and guided by respect, our mission is to intervene in moments of crisis and propel survivors onto a path of healing. We champion transparency, continuous improvement, and accountability—embracing feedback from our community to strengthen responsiveness and streamline intake procedures. Whether you’re reaching out at 2 a.m. or in broad daylight, our commitment is unwavering: to listen first, then to act swiftly and decisively on your behalf.
Comprehensive Services
Safe Berks brings together a broad spectrum of programs to address the complex needs of survivors:
• Emergency Shelter & Crisis Intervention: 24/7 access to safe rooms, hot meals, and immediate crisis counseling.
• Trauma-Informed Counseling: Licensed therapists provide one-on-one sessions and support groups designed to process trauma and build coping skills.
• Legal Assistance & Advocacy: Our in-house legal team specializes in securing Protection From Abuse (PFA) orders, navigating family court, and ensuring your rights are upheld.
• Resource Coordination: From childcare referrals to job readiness workshops, we connect you with the tools you need to rebuild.
• Support Groups & Workshops: Peer-led groups and educational series on topics such as financial literacy, healthy relationships, and self-care.
Clients consistently emphasize the positive impact of our multifaceted approach: “It not only provides shelter… but also offers support groups, legal support, resource coordination, counseling and much more.”
Dedicated, Compassionate Team
Our strength lies in our people. Survivors routinely single out team members like Maria, Stephanie, and Marilyn for going “the extra mile,” embodying dedication and genuine compassion. Behind every call answered and every case managed, you’ll find professionals who treat your story with the respect it deserves.
• “My counselor is amazing!”
• “I personally deal with Stephanie, Marilyn, and Maria. I love them for their dedication…”
We also acknowledge areas of growth—some clients have experienced delays in appointment scheduling or felt uncertain during intake. In response, we are enhancing our follow-up protocols, expanding staff training, and refining our eligibility guidelines to make the process clearer and more supportive from the very first contact.
A Clean, Safe & Welcoming Environment
Safe Berks prides itself on providing a facility that feels secure and inviting. Many survivors describe our shelter as “clean, welcoming and friendly,” highlighting the importance of a calm, organized space when navigating trauma. Although a few clients have cited occasional disorganization, we proactively enlist additional custodial support and conduct regular safety audits to maintain high standards of cleanliness, privacy, and comfort.
Empowerment Through Programs
Beyond immediate crisis care, Safe Berks is committed to long-term empowerment. Our workshops—ranging from financial planning to parenting skills—equip survivors with practical knowledge for self-sufficiency. Support groups foster a sense of community, enabling participants to learn from each other’s experiences. As one client shared, “They empower all those struggling and guide them to find a way out of pain to independence.” This holistic model helps individuals rebuild confidence, restore trust, and chart a hopeful future.
Why Choose Safe Berks?
• Proven Impact: Our legal team has helped secure numerous PFAs, while counseling staff deliver consistent, trauma-informed expertise.
• Personalized Support: From intake to aftercare, you’ll work with a dedicated advocate who knows your story.
• Broad Network: As a corporate office and social services leader, we maintain partnerships across Berks County to streamline referrals for housing, employment, and health care.
• Continuous Improvement: We listen to every piece of feedback—positive and critical—to sharpen our responsiveness and refine our processes.
Whether you’re a survivor seeking shelter, an agency looking to collaborate, or a donor wishing to make a difference, Safe Berks stands ready to serve with professionalism, heart, and unwavering commitment.
Contact Information
Safe Berks – Crisis Center & Corporate Office
200 W. Second Street, Reading, PA 19601
Phone: (610) 373-1206
Email: info@safeberks.org
Website: www.safeberks.org
Reach out any time—our doors and lines are open around the clock. At Safe Berks, you’re not just another case file: you’re a valued individual on the path to safety, recovery, and renewed strength.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19602
United States of America
Phone: +1 610-373-1206
Website: Visit Website
Customer Reviews
4.0 out of 5 stars
Based on 55 reviews
Review data
5 star reviews
- 67%
4 star reviews
- 5%
3 star reviews
- 5%
2 star reviews
- 7%
1 star reviews
- 15%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours