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Tower Health Urgent Care - Douglassville

Tower Health Urgent Care in Douglassville provides swift and professional medical care, praised for its efficient service and attentive staff. Patients appreciate their streamlined check-in process, clean facilities, and proactive follow-up communication.

4.6(736 reviews)
UnclaimedMedical clinic

What people love about Tower Health Urgent Care - Douglassville

Dr. Kate's Exceptional Care

This doctor is specifically mentioned by name with gratitude for providing excellent care for a hand injury requiring stitches.

Dr. Kate fixed me right up and sent me on my way. I was very lucky to find them

Key Themes from Reviews of Tower Health Urgent Care - Douglassville

Wait Times and Efficiency

Positive

Customers consistently praise the short wait times and efficient service, with many being seen and treated within 30-60 minutes.

I was in and out in about 45mins which is great to me because of other urgent cares I've been to I was sitting in the waiting room for that long
I was in and out in 48 minutes, without feeling rushed, and that impressed me

About Tower Health Urgent Care - Douglassville

About Tower Health Urgent Care - Douglassville

Welcome to Tower Health Urgent Care - Douglassville, your trusted partner in providing exceptional healthcare services when you need them most. Located at 1139 Benjamin Franklin Hwy # 114 in Douglassville, Pennsylvania, we are proud to serve the residents of Berks County and surrounding communities with comprehensive urgent care services that bridge the gap between your primary care physician and the emergency room.

Our Mission

At Tower Health Urgent Care - Douglassville, we understand that illness and injury don't operate on a schedule. That's why we've made it our mission to provide accessible, high-quality medical care when traditional doctor's offices are closed or fully booked. Our commitment extends beyond just treating symptoms – we focus on delivering personalized healthcare solutions that address your immediate needs while considering your overall wellness journey.

Comprehensive Medical Services

Our state-of-the-art facility is equipped to handle a wide range of medical conditions and concerns. We specialize in treating non-life-threatening injuries and illnesses that require prompt attention but don't necessitate an expensive emergency room visit. Our experienced medical team provides expert care for conditions including respiratory infections, minor fractures, sprains and strains, cuts requiring stitches, burns, allergic reactions, and various acute illnesses.

We maintain advanced diagnostic capabilities on-site, including digital X-ray services, laboratory testing, and comprehensive physical examinations. This allows us to provide accurate diagnoses and develop effective treatment plans without the need for referrals to multiple locations, saving you valuable time and reducing your healthcare costs.

Experienced Healthcare Professionals

Our medical team consists of board-certified physicians, nurse practitioners, and physician assistants who bring years of experience in emergency medicine, family practice, and urgent care settings. Each member of our clinical staff is committed to providing compassionate, evidence-based medical care while maintaining the highest standards of patient safety and satisfaction.

We believe that effective healthcare begins with building trust and rapport with our patients. Our providers take the time to listen to your concerns, explain your condition and treatment options clearly, and ensure you feel comfortable and informed throughout your visit. We understand that seeking medical care can be stressful, and we strive to create a welcoming, professional environment that puts you at ease.

Convenient Location and Accessibility

Strategically positioned on Benjamin Franklin Highway, our Douglassville location offers convenient access for residents throughout Berks County and neighboring areas. We understand the importance of accessibility in healthcare, which is why we've designed our facility to accommodate patients with varying mobility needs and have ample parking available for your convenience.

Our location serves as a vital healthcare resource for the growing Douglassville community and surrounding townships. We're proud to be part of the local healthcare infrastructure, providing essential services that keep our community healthy and thriving.

Extended Hours and Walk-In Convenience

One of the key advantages of choosing Tower Health Urgent Care - Douglassville is our extended operating hours, which accommodate busy work schedules and provide access to medical care during evenings and weekends when most primary care offices are closed. We operate on a walk-in basis, meaning you don't need an appointment to receive care – simply arrive when it's convenient for you, and our team will see you as quickly as possible.

We maintain efficient patient flow processes to minimize wait times while ensuring each patient receives thorough, unhurried care. Our check-in procedures are streamlined, and we offer multiple payment options to make your visit as smooth as possible.

Part of the Tower Health Network

As part of the respected Tower Health network, we benefit from the resources, expertise, and clinical protocols of a larger healthcare system while maintaining the personalized service and community focus that urgent care patients expect. This affiliation ensures that we stay current with the latest medical advances and maintain the highest standards of care quality and patient safety.

Our connection to the Tower Health network also facilitates seamless coordination of care when patients require follow-up services, specialist referrals, or additional diagnostic procedures. We can efficiently communicate with other Tower Health providers to ensure continuity of care and comprehensive treatment planning.

Technology and Innovation

We've invested in modern healthcare technology to enhance both the efficiency and quality of care we provide. Our electronic health records system ensures accurate documentation and enables secure communication with other healthcare providers when necessary. This technology also allows us to maintain comprehensive medical histories and track patient outcomes effectively.

Our diagnostic equipment meets the highest industry standards, providing clear, accurate results that enable precise diagnosis and appropriate treatment planning. We continuously evaluate and upgrade our technology to ensure we're providing the most advanced care possible within the urgent care setting.

Community Commitment

Tower Health Urgent Care - Douglassville is more than just a healthcare facility – we're an integral part of the local community. We're committed to promoting health and wellness throughout Douglassville and surrounding areas through community outreach programs, health education initiatives, and partnerships with local organizations.

We believe in building lasting relationships with our patients and contributing to the overall health and wellbeing of our community. Our staff members are local residents who understand the unique healthcare needs and challenges facing our neighbors and friends.

Insurance and Payment Options

We work with most major insurance plans to ensure that quality healthcare remains accessible and affordable for our patients. Our billing specialists are knowledgeable about insurance requirements and can help verify your coverage and explain your benefits before treatment begins.

For patients without insurance or those with high-deductible plans, we offer transparent pricing and flexible payment options. We believe that financial concerns should never prevent someone from receiving necessary medical care, and we work with patients to find solutions that fit their budget.

Contact Information and Getting Started

When you need prompt, professional medical care, Tower Health Urgent Care - Douglassville is here for you. You can reach us at 610-385-4444 for questions about our services, current wait times, or specific medical concerns. Our knowledgeable staff can help determine whether urgent care is appropriate for your condition or if you might need alternative care options.

We encourage you to visit us whenever you have non-emergency medical needs that require timely attention. Our team is ready to provide the expert care you deserve in a comfortable, efficient setting that respects your time and healthcare needs.

Thank you for considering Tower Health Urgent Care - Douglassville for your healthcare needs. We look forward to serving you and helping you maintain optimal health and wellness for years to come.

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Unique Details About Tower Health Urgent Care - Douglassville

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Amenities

  • Restroom
  • Gender-neutral restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information for Tower Health Urgent Care - Douglassville

1139 Benjamin Franklin Hwy # 114
Douglassville, PA 19518
United States of America

County: Berks County

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Customer Reviews

4.6 out of 5 stars

Based on 736 reviews

Review data

5 star reviews

82%

4 star reviews

7%

3 star reviews

3%

2 star reviews

1%

1 star reviews

7%

Working Hours / Hours of Operation

Monday:
9AM-9PM
Tuesday:
9AM-9PM
Wednesday:
9AM-9PM
Thursday:
9AM-9PM
Friday:
9AM-9PM
Saturday:
9AM-9PM
Sunday:
9AM-9PM

Location Map