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Truist

2.6(17 reviews)
UnclaimedBankBank

What people love here...

Personalized Service at This Branch

Multiple customers specifically call out this branch for its consistently friendly, individualized attention compared to others.

"Great personal service. Always a pleasure doing business at THIS branch." (Review 2)
"The staff at this BB&T branch is uniformly pleasant, helpful, and accommodating." (Review 5)

Key Themes from Reviews

Staff Friendliness & ProfessionalismMixed

While several customers praise the branch’s friendly, helpful staff, others encounter unprofessional or rude behavior, indicating inconsistent service quality.

""Great personal service. Always a pleasure doing business at THIS branch. The other branches....not so friendly." (Review 2)"
""Very rude teller at the drive up window. I have been a customer for more than 20 years." (Review 3)"

About Truist

Overview

Nestled in the heart of Wyomissing, PA, Truist delivers a community-focused banking experience that blends personalized attention with modern conveniences. As a full-service bank, Truist stands out for its spotless, efficient in-branch environment and dedicated team members who work to make every visit both productive and pleasantly memorable.

A Personalized Banking Experience

At Truist Wyomissing, personal service isn’t just a buzzword—it’s the defining feature of this branch. Regular customers praise the staff for their friendly demeanor and genuine commitment to understanding individual financial needs. Whether you’re opening a new account, seeking expert guidance on a loan, or simply stopping by for a routine transaction, you’ll find staff members who take the time to listen, offer tailored solutions, and follow through on commitments. This consistent, one-on-one approach fosters trust and a sense of belonging, ensuring every client leaves feeling valued.

A Spotless, Efficient Branch

Cleanliness and efficiency go hand in hand at this Truist location. The moment you step inside, you’ll notice gleaming floors, clear signage, and a well-organized layout designed for smooth navigation. Lobby lines move quickly, thanks to streamlined processes and tellers who anticipate needs before questions arise. This emphasis on speed and order translates to shorter waits and a stress-free environment—perfect for individuals juggling busy schedules or those who simply appreciate a tidy, professional setting.

Self-Service Convenience & Accessibility

Truist recognizes that today’s customers value flexibility and round-the-clock access to their accounts. While the branch offers a range of teller-assisted services, convenient self-service options cater to those who prefer quick, independent transactions. On-site ATMs empower you to make deposits, withdrawals, and balance inquiries whenever it suits you. Note, however, that occasional technical hiccups can affect ATM availability, and the branch no longer offers coin-counting services. Despite these limitations, many patrons still find these machines a reliable complement to in-branch service hours.

Drive-Thru & Branch Hours

For customers on the go, the drive-thru window provides a convenient alternative to in-person visits. Built for speed and safety, this option lets you complete most routine transactions without leaving your vehicle. In practice, however, some customers have experienced slower-than-expected service at peak times, and staff turnover can sometimes affect consistency behind the glass. Additionally, while official branch hours run from 9:00 AM to 5:00 PM, in-branch teller services typically wind down by 3:00 PM—information that may not always align with online listings. To avoid surprises, consider confirming service times by phone before your visit or plan your trip earlier in the day.

Consistency Across Branches

Truist’s commitment to service quality is evident in Wyomissing, but customers remind us that experiences can vary from one neighborhood location to another. Many who regularly patronize this branch applaud its warm atmosphere and attentive staff, while occasional visitors to nearby sites note differences in professionalism and friendliness. If you’re new to the network, Wyomissing’s reputation for personalized care makes it an excellent first stop. Regulars often choose to make this branch their primary banking hub, citing superior service and a welcoming team atmosphere as their top reasons.

Community Focus & Professionalism

Beyond transactions, Truist Wyomissing actively supports local initiatives, forging partnerships with neighborhood organizations and participating in community events. This branch takes pride in more than just numbers on a balance sheet—it aims to cultivate a sense of shared success. Branch staff receive ongoing training in customer relations, compliance, and financial literacy, ensuring every team member upholds Truist’s professional standards. While isolated instances of impatience near closing time have been reported, the overwhelming majority of interactions reflect genuine warmth and a willingness to go the extra mile for each client.

Why Choose Truist Wyomissing, PA

  • Personalized Service: Dedicated bankers invest time to understand your goals and craft solutions that fit your lifestyle.
  • Clean, Efficient Environment: A well-maintained lobby and swift transaction process keep your visit smooth and productive.
  • Digital & Self-Service Options: ATMs and online tools support 24/7 account access, even outside traditional hours.
  • Community Engagement: A local partner committed to the growth and well-being of Wyomissing and surrounding areas.
  • Versatile Banking Channels: In-person, drive-thru, and digital services ensure you can bank on your terms.

Whether you’re opening your first account, looking for tailored financing, or seeking a friendly face in the neighborhood, Truist Wyomissing combines the heritage of a trusted bank with the agility of modern banking solutions. Experience the difference that personalized attention and spotless efficiency can make—visit Truist at 650 Berkshire Blvd, Wyomissing, PA, and discover how banking should feel.

About This Business

Offerings

  • Cash advance

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Drive-through

Contact Information

1100A Berkshire Blvd
Wyomissing, PA 19610
United States of America

Website: Visit Website

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Customer Reviews

2.6 out of 5 stars

Based on 17 reviews

Review data

5 star reviews

35%

4 star reviews

0%

3 star reviews

0%

2 star reviews

18%

1 star reviews

47%

Working Hours

Monday:
9AM-5PM
Tuesday:
9AM-5PM
Wednesday:
9AM-5PM
Thursday:
9AM-5PM
Friday:
9AM-6PM
Saturday:
9AM-12PM
Sunday:
Closed

Location Map