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The Children's Home of Reading

3.5(83 reviews)

What people love here...

Personalized Support from Mr. Derek & Miss Allison

These two staff members are specifically named and praised for creating a trusting environment and making a meaningful impact.

“One of my favorite staff was Mr Derek, and my favorite counselor was Miss Allison. She helped me a lot.”
“I really learned a lot … thank you Staff and counselors and teachers and every other person for helping me.”

Key Themes from Reviews

Staff Support and CompassionMixed

While many reviewers praise individual staff members for caring and supportive interactions, others note inconsistency in staff behavior and underappreciation.

"“I loved the staff. Love the teachers, one of my favorite staff was Mr Derek, and my favorite counselor was Miss Allison.”"
"“I do feel this is the right place for my son. I do like the doctor and trust her. My son’s clinician is also very kind and efficient.”"

About The Children's Home of Reading

Overview

The Children’s Home of Reading is a nonprofit social services organization based in Reading, PA, dedicated to nurturing the emotional, physical, and developmental well-being of children and families in need. As an established adoption agency, foster care service, and mental health provider, we combine compassionate care with evidence-based programming to offer a safe, supportive environment where every child can thrive.

Compassionate, Individualized Support

At the heart of our mission is a commitment to personalized attention. Many families and young people have praised the caring approach of our staff, singling out individuals such as Mr. Derek and Miss Allison for creating trusting relationships and meaningful breakthroughs. One parent noted, “I loved the staff … my favorite counselor was Miss Allison. She helped me a lot.” Beyond that, caregivers like Christian Crutchfeilds, Nayla Alfonso, and Jovani have been recognized for treating children as unique individuals rather than just another case file. Their dedication fosters confidence, resilience, and a genuine sense of belonging for every young person in our programs.

Comprehensive Therapeutic Programming

Our daily empowerment groups and structured activities are designed to nurture self-esteem, social skills, and emotional growth. Every weekday, children participate in interactive sessions—led by Sosa, Miss Carmen, Mr. Carlos, and Miss Adriana—that focus on coping strategies, goal-setting, and peer support. Former residents credit these groups with creating lasting positive change: “They have helpful groups every weekday that empower clients to make a better version of themselves.”

In addition to on-site therapy and counseling, The Children’s Home of Reading organizes regular recreational outings. From trips to local parks and baseball games to seasonal pool days complete with water balloons, these experiences bring joy, broaden horizons, and strengthen peer relationships. One reviewer celebrated, “This program is excellent … They do a lot of fun things, such as going to parks, going out to eat, baseball games, etc.”

Safety, Security, and Ongoing Enhancements

We understand that true healing requires both emotional support and a reliably safe environment. In response to feedback about staffing levels and security coverage, The Children’s Home of Reading has embarked on an initiative to recruit additional security personnel and increase staff presence during evenings and weekends. These enhancements aim to prevent access gaps and ensure every entrance point is monitored, providing families with peace of mind and children with a protected setting.

Communication and Family Engagement

Strong partnerships with parents and guardians are essential to successful outcomes. To address concerns about responsiveness and scheduling flexibility, our administrative team is refining phone‐in protocols and expanding office hours. We strive to return calls promptly and accommodate meeting times that respect families’ work and school commitments. By keeping lines of communication open, we ensure families remain active collaborators in treatment planning and progress reviews.

Facility Standards and Nutrition

Children deserve clean, well-maintained living spaces and nutritious meals that fuel growth and wellbeing. Recognizing past concerns about hygiene and food quality, The Children’s Home of Reading has introduced enhanced cleaning schedules and partnered with local dietitians to revamp our menu. Our goal is to serve balanced, fresh meals that meet children’s dietary needs and tastes. These improvements reflect our dedication to creating a dignified, homelike atmosphere where kids feel comfortable, safe, and cared for.

Our Commitment to Continuous Improvement

As a nonprofit adoption and foster care agency, we take all feedback seriously. Reports of peer bullying and physical restraint practices have prompted us to strengthen staff training in de-escalation techniques, trauma-informed care, and positive behavior support. By reinforcing best practices and conducting regular safety audits, we ensure emotional and physical security remains our top priority.

Community Impact and Partnerships

Located in the heart of Reading, PA, The Children’s Home of Reading collaborates with local schools, healthcare providers, and community organizations to extend our reach beyond campus walls. Through outreach events, foster parent workshops, and support groups, we empower families across Berks County to access vital resources—whether they’re seeking adoption services, foster placement advice, or behavioral health counseling.

Join Us in Making a Difference

For more than [X] years, The Children’s Home of Reading has stood as a beacon of hope for children and families facing adversity. By combining personalized support, enriching programs, and a steadfast commitment to safety and transparency, we offer more than services—we offer a path toward healing, stability, and growth.
Visit our website or call (XXX) XXX-XXXX to learn how you can become part of our community: as a foster or adoptive family, a volunteer, or a donor. Together, we can ensure every child in Reading, PA, has the opportunity to build a brighter tomorrow.

About This Business

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Other

  • LGBTQ+ friendly

Parking

  • On-site parking

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

1010 Centre Ave
Reading, PA 19601
United States of America

Website: Visit Website

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Customer Reviews

3.5 out of 5 stars

Based on 83 reviews

Review data

5 star reviews

42%

4 star reviews

16%

3 star reviews

14%

2 star reviews

4%

1 star reviews

24%

Working Hours

Monday:
8AM-4:30PM
Tuesday:
8AM-4:30PM
Wednesday:
8AM-4:30PM
Thursday:
8AM-4:30PM
Friday:
8AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map