Reading YMCA
What people love here...
Exceptional Helpfulness of Angie
Angie is singled out by name for consistent, friendly assistance, standing out amid mixed staff experiences.
Key Themes from Reviews
Staff Friendliness & ProfessionalismMixed
Customers report both exceptionally friendly and deeply unprofessional behavior from front-desk staff, indicating inconsistent service quality.
About Reading YMCA
About Reading YMCA
Nestled in the heart of Reading, PA, the Reading YMCA is a vibrant nonprofit organization dedicated to nurturing body, mind, and community. As a versatile facility that doubles as a fitness center, day care center, event venue, sheltered housing provider, summer camp organizer, and youth organization, the YMCA has served Berks County families for decades. Whether you’re looking for a welcoming place to work out, a reliable daycare for your child, or a memorable venue for your next gathering, Reading YMCA strives to offer something valuable for everyone in the community.
A Welcoming Fitness Center & Aquatic Haven
At Reading YMCA, fitness enthusiasts are greeted by one of the area’s most comprehensive wellness facilities. Members praise the “every type of equipment, indoor track, gyms, steam and sauna” as evidence of a truly all-in-one fitness center. Our free-weight and machine areas accommodate beginners and seasoned athletes alike, while the indoor track provides a safe, year-round space to jog or sprint. After your workout, slip into the steam room or sauna for a restorative cooldown, or indulge in our immaculate pool area—hailed by families and swimmers as “fantastic” and a place where “my daughter had a blast.”
Of course, with any high-traffic facility, feedback on cleanliness and maintenance can vary. Many guests delight in a well-maintained pool, spotless soap dispensers, and gleaming steam rooms, yet we remain vigilant in addressing occasional lapses, especially in party rooms or less frequented corners. Our commitment is to uphold top-tier standards at all times, because your comfort and safety come first.
Programs, Day Care & Youth Development
Reading YMCA takes pride in offering a broad spectrum of programs for all ages. For the littlest learners, our day care center pairs nurturing teachers with age-appropriate activities, establishing a safe, loving environment. Parents report that “the teachers are amazing” and their children leave each day eager for tomorrow’s adventure. Our youth organization further enriches after-school hours with mentoring, homework help, and character-building workshops. During summer months, our camp programs transform our grounds into a hub of creative play, sports, and exploration—ensuring every camper returns home with new friendships and fond memories.
Sheltered housing options on-site support residents seeking affordable, community-oriented living. And when you need to celebrate life’s milestones, our event venues—ranging from cozy meeting rooms to spacious party halls—offer flexible layouts and friendly coordination. Many have found us to be “the cheapest” local venue with all the amenities needed to host everything from birthday bashes to corporate retreats.
Staff & Community Spirit
Our dedicated staff are the heartbeat of Reading YMCA. You’ll frequently hear patrons mention Angie, whose “consistent, friendly assistance” has turned first-time callers into loyal members. Adrian, too, has become synonymous with warm welcomes—“problem-solved, helped orient us, and went out of his way to give us a warm welcome.” These frontline ambassadors embody the YMCA’s mission, ensuring each person who walks through the door feels valued.
At the same time, we recognize that service can be inconsistent. Some guests have encountered slow responses when scheduling classes or reported “long delays” in follow-up. Others have experienced less-than-ideal interactions at our front desk. We take this feedback to heart and are actively reinforcing communication protocols and customer service training to guarantee that every team member delivers the same level of professionalism and warmth that defines our best experiences.
Value, Pricing & Accessibility
Affordability and accessibility are core to our nonprofit mission. From affordable membership plans with insurance discounts to reasonably priced day care and event rentals, we strive to offer exceptional value. Some guests applaud our competitive rates and the convenience of bundled family plans, while others feel certain services are “overrated” or “too expensive.” To bridge these perceptions, we maintain transparent pricing and multiple membership tiers, ensuring you pay only for the programs and amenities you use.
We also know that enrolling in classes or securing a summer camp spot can sometimes be challenging. Reports of delayed registration follow-up and non-refundable fees have prompted us to streamline our online and telephone systems. Beginning this season, all inquiries will be acknowledged within 48 hours, and our front desk team is equipped with improved tracking tools to ensure every request receives timely attention.
Why Choose Reading YMCA?
- Comprehensive Facilities – From cardio and weight rooms to indoor track and aquatic amenities, you’ll find everything you need under one roof.
- Family-Focused Programs – Quality day care, summer camps, and youth development initiatives foster growth, learning, and lifelong friendships.
- Community & Nonprofit Mission – As a nonprofit, our primary goal is enriching lives, not maximizing profits. Your membership fees directly support community outreach, scholarships, and local shelters.
- Dedicated Staff – Look for familiar faces like Angie and Adrian, whose personal touches and genuine care make every visit feel special.
- Flexible Options – Multiple membership levels, affordable day care plans, and event spaces designed to fit a variety of budgets and needs.
Hear It from Our Members
- “The pool was fantastic, my daughter had a blast.”
- “Adrian at the front desk went out of his way to give us a warm welcome. We love the Y!”
- “First of all, this facility has all of the right equipment for you to achieve your goals.”
- “Booked a birthday party and Reading YMCA happened to be the cheapest—and the staff made sure it was memorable!”
Join Us Today
Whether you’re dropping off your child, training for your next race, or planning an event, Reading YMCA in Reading, PA, stands ready to support your goals. Experience a community-focused, multifaceted nonprofit that champions health, learning, and togetherness. Visit us to take a tour, meet Angie and Adrian, and discover the facilities and programs that have made Reading YMCA a cherished local institution. We can’t wait to welcome you!
Description
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19601
United States of America
Phone: +1 610-378-4700
Website: Visit Website
Customer Reviews
3.6 out of 5 stars
Based on 96 reviews
Review data
5 star reviews
- 51%
4 star reviews
- 14%
3 star reviews
- 8%
2 star reviews
- 2%
1 star reviews
- 25%
Working Hours
- Monday:
- 6AM-9PM
- Tuesday:
- 6AM-9PM
- Wednesday:
- 6AM-9PM
- Thursday:
- 6AM-9PM
- Friday:
- 6AM-9PM
- Saturday:
- 8AM-6PM
- Sunday:
- 8AM-6PM