
10th and Elm Laundromat
10th and Elm Laundromat in Reading offers convenient laundry services with extended operating hours and a cooperative owner ready to address machine issues.
What people love about 10th and Elm Laundromat
Early Operating Hours
The extended hours (early morning and late evening) are specifically appreciated by customers who need flexible laundry times.
Cooperative Owner Response to Issues
Despite general customer service complaints, at least one customer had a positive direct experience with the owner's responsiveness to machine problems.
Hot Water Quality (Historical)
The laundromat was previously recognized for having superior hot water compared to other locations in the city, though this has reportedly declined.
Key Themes from Reviews of 10th and Elm Laundromat
Cleanliness and Sanitation
NegativeCustomers consistently report serious cleanliness issues including mildew odors, stagnant water, bed bugs, and roaches throughout the facility.
Machine Functionality and Reliability
MixedWhile some customers appreciate newer machines, many report frequent breakdowns, error codes, and lost money from malfunctioning equipment.
Pricing and Value
MixedCustomer opinions on pricing vary significantly, with some finding it reasonable while others consider it overpriced compared to nearby competitors.
Customer Service and Management
NegativeCustomers report poor customer service with unresponsive staff, lack of follow-up on issues, and difficulty getting refunds for machine problems.
Attendant Availability
NegativeCustomers frequently note the absence of staff on-site to help with machine issues or provide assistance when needed.
Space and Crowding
NegativeThe limited space creates challenges for customers, especially during busy periods when movement becomes difficult.
About 10th and Elm Laundromat
Overview
10th and Elm Laundromat is a self-service laundry facility located at 252 N 10th St in Reading, Pennsylvania. Situated in the 19601 zip code area, this laundromat serves residents of Reading and the surrounding Berks County communities who require access to commercial washing and drying equipment for their household laundry needs.
Facility and Services
As a self-service laundromat, 10th and Elm Laundromat provides customers with access to commercial-grade washing machines and dryers for personal use. The facility operates on a coin-operated or card-based payment system, allowing customers to wash and dry their clothing, bedding, and other washable items independently. The laundromat features multiple machine sizes to accommodate various load capacities, from standard household loads to larger items such as comforters and blankets.
The facility has undergone equipment updates, with newer washing machines installed to serve customers. These machines offer different wash cycle options and temperature settings to accommodate various fabric types and cleaning requirements. The laundromat provides the essential amenities expected of a self-service laundry operation, including seating areas where customers can wait while their laundry cycles complete.
Operating Hours
One of the practical features of 10th and Elm Laundromat is its extended operating schedule. The facility opens early in the morning and remains open until 10:00 PM, providing flexibility for customers with varying schedules. These extended hours accommodate individuals who work non-traditional shifts, parents managing busy family schedules, and anyone who prefers to complete laundry tasks outside of standard business hours. The early opening time allows customers to begin their laundry before starting their workday, while the late closing time provides options for evening laundry sessions.
Location and Accessibility
The laundromat is positioned on North 10th Street in Reading, within a neighborhood that serves the local residential community. Reading, the county seat of Berks County, has a population of approximately 95,000 residents, many of whom rely on laundromat services for their regular laundry needs. The urban location provides access to residents living in apartments, rental properties, or homes without personal laundry equipment.
The facility operates as a compact urban laundromat, with a layout designed to maximize the number of machines within the available space. During peak usage times, the facility experiences higher customer traffic as residents seek to complete their weekly laundry tasks.
Pricing Structure
10th and Elm Laundromat offers various pricing tiers based on machine size and cycle type. The cost structure includes options for different wash temperatures and load capacities. Smaller capacity machines are available at lower price points, while larger machines designed for bulky items or bigger loads are priced accordingly. The facility also has vending machines on-site for customers who need to purchase laundry supplies such as detergent or fabric softener during their visit.
Self-Service Model
The laundromat operates primarily as an unattended self-service facility. Customers are expected to operate machines independently, manage their own laundry process, and monitor their items throughout the wash and dry cycles. This operational model is common among urban laundromats and allows for extended operating hours without requiring full-time staffing during all open hours.
For customers who encounter issues with machines or have questions about the facility, a customer service phone line is available at +1 484-650-3463. This contact number provides a means for customers to report equipment problems, request assistance, or address concerns about their laundry experience.
The Role of Laundromats in Urban Communities
Self-service laundromats like 10th and Elm play an important role in urban communities, particularly in areas with significant rental housing stock. Many apartment buildings and rental units do not include in-unit laundry facilities, making neighborhood laundromats essential infrastructure for residents. These facilities provide access to commercial-grade equipment that can handle larger loads and more demanding cleaning tasks than typical residential machines.
In Reading, as in many mid-sized American cities, laundromats serve a diverse customer base that includes families, students, working professionals, and seniors. The ability to wash multiple loads simultaneously using commercial equipment often makes laundromat visits more time-efficient than home laundry for customers with larger households or significant laundry volumes.
Practical Considerations for Customers
Customers planning to visit 10th and Elm Laundromat should come prepared with sufficient coins or payment method accepted by the machines, as well as their preferred laundry detergent and any fabric softener or other additives they wish to use. While vending machines on-site offer some supplies, bringing personal products ensures customers have their preferred brands and adequate quantities for their loads.
Given the self-service nature of the facility, customers should plan to remain on-site or nearby during their wash and dry cycles to promptly remove items when cycles complete. This practice helps ensure efficient use of machines during busy periods and protects personal belongings.
The facility's location in central Reading makes it accessible to residents throughout the city. Customers traveling from nearby neighborhoods can reach the laundromat via local streets, and the urban setting provides proximity to other businesses and services that customers might visit while waiting for laundry cycles to complete.
Contact Information
10th and Elm Laundromat can be reached by phone at +1 484-650-3463 for customer service inquiries. The facility is located at 252 N 10th St, Reading, PA 19601, in the United States. Customers seeking to visit should note the evening closing time of 10:00 PM when planning their laundry schedule.
Unique Details About 10th and Elm Laundromat
Accessibility
Alternative Local Businesses in Reading, PA
Contact Information for 10th and Elm Laundromat
Customer Reviews
3.5 out of 5 stars
Based on 33 reviews
Review data
5 star reviews
- 45%
4 star reviews
- 9%
3 star reviews
- 15%
2 star reviews
- 15%
1 star reviews
- 15%
Working Hours / Hours of Operation
- Monday:
- 5AM-10PM
- Tuesday:
- 5AM-10PM
- Wednesday:
- 5AM-10PM
- Thursday:
- 5AM-10PM
- Friday:
- 5AM-10PM
- Saturday:
- 5AM-10PM
- Sunday:
- 5AM-10PM





