
A+ Investigations & Protection - Reading
A+ Investigations & Protection in Reading, PA offers private investigation and security services, specializing in locating missing persons. Known for professionalism, 24/7 availability, and compassionate handling of sensitive cases.
What people love about A+ Investigations & Protection - Reading
Marcel's Investigative Skills in Locating Missing Persons
Marcel is specifically named across multiple reviews for successfully locating people in challenging circumstances, including missing children, estranged spouses, and former tenants—demonstrating a core competency that generates strong customer loyalty.
24/7 Availability
This accessibility is specifically called out as a distinguishing feature, which is particularly valuable in the investigation/security industry where urgent situations arise unexpectedly.
Compassionate Service During Crisis Situations
Multiple reviews highlight not just results but emotional support during extremely stressful personal situations, showing the company handles sensitive cases with appropriate care.
Event Security Team (Dante & Marcel at WW2 Weekend)
The security team received specific praise from multiple attendees at the same event for being both effective and accommodating to guests with special needs, suggesting strong event security capabilities.
Key Themes from Reviews of A+ Investigations & Protection - Reading
Professionalism
PositiveThe majority of customers consistently praise the company and its staff for maintaining high professional standards in their investigative and security work.
Communication & Responsiveness
MixedWhile most customers report excellent communication and quick follow-up, there are serious complaints from at least two customers about complete lack of response to calls and emails over extended periods.
Results & Effectiveness
PositiveCustomers frequently highlight the company's ability to deliver concrete results, particularly in locating people who were difficult to find.
Training & Seminars Quality
PositiveCustomers who attended training seminars (including fugitive recovery/bounty hunting classes) found them informative, practical, and well-taught.
Staff Friendliness & Courtesy
PositiveCustomers note that staff members are approachable, kind, and treat clients with respect, including those with special needs.
Value for Money/Service Delivery
MixedWhile most customers feel they received good value, one customer experienced a significant dispute over paying $750 and receiving minimal results, feeling scammed.
About A+ Investigations & Protection - Reading
Overview
A+ Investigations & Protection operates from 535 Court Street in Reading, Pennsylvania, providing private investigation and security services to clients throughout the region. The firm functions as a Latino-owned business and offers both investigative work and protective services, with capabilities extending from individual case assignments to event security operations.
The company maintains availability around the clock, accepting inquiries via phone, text, and email at any hour. This continuous accessibility reflects the nature of investigative and security work, where time-sensitive situations frequently arise outside standard business hours. Clients can schedule appointments online or arrange for on-site services depending on the nature of their needs.
Investigative Services
The firm's investigative division handles a range of cases common to the private investigation industry. A significant portion of the company's work involves locating individuals who have become difficult to find through conventional means. These cases span various circumstances, from family law matters requiring service of process to civil judgment enforcement where defendants have relocated without providing forwarding information.
Skip tracing and surveillance work form core components of the investigative practice. The firm takes on cases involving custody disputes, missing family members, and individuals who have deliberately obscured their whereabouts. Investigative assignments of this nature often require patience, access to specialized databases, and field work to verify information before presenting findings to clients.
The company also assists with matters related to biological family searches, court documentation, and evidence gathering for legal proceedings. These cases frequently involve coordination with attorneys, courts, and other parties who require verified information to proceed with their matters.
Security and Protection Services
Beyond investigation, A+ Investigations & Protection provides security personnel for events and venues. The firm has deployed security teams at regional gatherings, including large-scale public events that attract diverse attendees with varying accessibility needs. Event security work requires personnel who can maintain safety protocols while interacting appropriately with the public, including elderly guests and those with mobility limitations.
The protective services division operates with attention to both security effectiveness and guest experience. Security personnel must balance vigilance with approachability, ensuring that protective measures do not create an unwelcoming atmosphere for legitimate attendees while still maintaining appropriate oversight of venues and crowds.
Training and Education Programs
A+ Investigations & Protection conducts training seminars for individuals interested in entering security-related fields. The company offers coursework in fugitive recovery, commonly known as bounty hunting, which provides instruction on the legal frameworks, practical techniques, and operational considerations involved in apprehending individuals who have failed to appear for court proceedings after posting bail.
These training programs combine classroom instruction with hands-on components, allowing participants to develop practical skills alongside theoretical knowledge. The seminars cover industry-specific information that aspiring professionals need to understand before entering the field, including legal boundaries, safety protocols, and effective techniques for locating and apprehending subjects.
The educational offerings reflect the broader scope of the company's expertise, extending its institutional knowledge to those seeking to develop careers in investigation and security work. Training programs of this nature serve an important function in professionalizing the industry by ensuring new entrants receive proper instruction before undertaking assignments.
Service Area and Accessibility
Based in Reading, the firm serves Berks County and surrounding areas of southeastern Pennsylvania. The Reading location provides access to both urban and suburban communities throughout the region, with proximity to major transportation corridors that facilitate travel to assignment locations across the broader area.
The company maintains an LGBTQ+ friendly service policy, indicating a welcoming approach to clients regardless of background. This inclusive stance extends across all service lines, from individual investigative cases to security assignments and training programs.
Clients can initiate contact through the office phone line at 484-930-0995, with the option to call, text, or email depending on their preference and the urgency of their situation. The firm offers online appointment scheduling for those who prefer to arrange consultations digitally before discussing their needs in detail.
Operational Approach
Private investigation work requires discretion, persistence, and methodical information gathering. Cases involving the location of individuals who wish to remain unfound present particular challenges, as subjects may have taken deliberate steps to obscure their whereabouts. Successful resolution of such cases typically requires combining database research with field investigation, verifying information through multiple sources before presenting conclusions to clients.
The firm handles cases that often arise during difficult personal circumstances for clients. Custody disputes, divorce proceedings, and searches for estranged family members carry emotional weight beyond their legal dimensions. Investigation firms operating in these areas must balance professional detachment with appropriate sensitivity to the human elements of each case.
Security work similarly requires judgment and adaptability. Event security personnel must assess situations continuously, responding to developing circumstances while maintaining appropriate boundaries with the public. The ability to provide effective security without creating an oppressive atmosphere represents a key skill in protective services work.
Industry Context
Private investigation firms in Pennsylvania operate under state licensing requirements that establish baseline qualifications for practitioners. The industry encompasses a wide range of specializations, from corporate due diligence and insurance fraud investigation to domestic matters and missing persons cases. Firms typically develop expertise in particular areas based on their principals' backgrounds and the needs of their client base.
The combination of investigative and protective services under one organization allows for operational flexibility, with personnel and resources deployed according to current assignments. This integrated approach can provide advantages when cases require both information gathering and physical presence, or when clients need multiple service types addressed through a single provider relationship.
Training programs operated by active practitioners offer prospective industry entrants access to current operational knowledge rather than purely academic instruction. The practical experience of working investigators and security professionals informs curriculum development and provides students with realistic expectations about the demands of the field.
Contact and Engagement
Prospective clients seeking investigative assistance, security services, or information about training programs can reach A+ Investigations & Protection through multiple channels. The Court Street office serves as the primary business location, with phone and electronic communication available continuously. Initial consultations allow the firm to assess potential cases and provide clients with information about applicable services, timelines, and fee structures before formal engagement.
Unique Details About A+ Investigations & Protection - Reading
Crowd
- LGBTQ+ friendly
Other
- LGBTQ+ friendly
- Identifies as Latino-owned
Service options
- Onsite services
- Online appointments
From the business
- Identifies as Latino-owned
Contact Information for A+ Investigations & Protection - Reading
Customer Reviews
4.6 out of 5 stars
Based on 22 reviews
Review data
5 star reviews
- 91%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 9%
Working Hours / Hours of Operation
- Monday:
- 8AM-10PM
- Tuesday:
- 8AM-10PM
- Wednesday:
- 8AM-10PM
- Thursday:
- 8AM-10PM
- Friday:
- 8AM-10PM
- Saturday:
- 8AM-10PM
- Sunday:
- 10AM-10PM
Location Map
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