Advance Auto Parts
What people love here...
Exceptional Service from Mike
Multiple customers call out Mike by name for his expertise, efficiency, and willingness to go the extra mile in all weather conditions.
Key Themes from Reviews
Staff Knowledge & ExpertiseMixed
Some customers praise staff for deep product knowledge and effective troubleshooting, while others encounter employees who lack basic parts and policy information.
About Advance Auto Parts
Overview
Advance Auto Parts in Norristown, PA is your one-stop shop for genuine auto parts, car accessories, truck upgrades, car batteries, and even tool rental services. Serving local motorists, DIY enthusiasts, and professional technicians alike, Advance Auto Parts combines an extensive product range with complimentary services—like fast battery installation and free in-store shipping for online orders—to keep you safely on the road and on schedule.
Expert Staff & Personalized Support
Whether you’re swapping out spark plugs or remodeling your truck bed, the knowledgeable team at Advance Auto Parts aims to guide you every step of the way. Customers frequently praise staff members for deep product expertise and honest troubleshooting. “Craig was super helpful in replacing my key fob battery today,” one reviewer noted, highlighting how staff can quickly diagnose and solve vehicle issues. Stand-out employees such as Mike and Bill elevate that experience even further:
- Mike has earned a reputation for braving Norristown’s unpredictable weather to test batteries on the spot, saving drivers a trip to the repair shop. “Mike kindly came outside on a blustery 30-degree day to run tests on the battery and got me on my way,” one happy customer shared.
- Bill in commercial sales is known for personal follow-ups and even delivering parts directly to customers’ shops. His attention to detail and reliability have turned first-time visitors into loyal patrons.
Admittedly, like any busy retail location, there can be occasional knowledge gaps. Some guests have encountered team members unfamiliar with store policies or specific part details. However, ongoing staff training and the hustle of standout associates ensure that most visits leave you feeling confident and cared for.
Comprehensive Parts, Accessories & Tool Rental
Advance Auto Parts stocks an array of genuine and aftermarket components for cars, trucks, and SUVs:
- Engine essentials (spark plugs, filters, fluids)
- Electrical supplies (batteries, alternators, wiring harnesses)
- Interior and exterior accessories (floor mats, seat covers, lighting upgrades)
- Performance upgrades and off-road gear for truck enthusiasts
If you prefer to tackle installations yourself, the store’s tool rental service provides specialty wrenches, diagnostic scanners, and more—without the steep investment. And for those larger-scale jobs, you’ll appreciate the convenience of free in-store shipping for online orders, ensuring specialty parts arrive at the Norristown counter at no extra cost.
While most items are readily on the shelf, customers occasionally report that online inventory listings don’t always match in-store stock. To avoid a wasted trip, you can place an order online with confidence: most orders are sent to the store in minutes. If something is unexpectedly unavailable, the team works diligently to suggest alternative parts or expedite back-orders.
Fast Service & Effortless Pickups
One of Advance Auto Parts’ consistently praised strengths is speed. When the right parts are in stock, the team moves swiftly—from online order confirmations to free installation services. Customer highlights include:
- Complimentary battery installation in under 30 minutes, complete with system checks to ensure a perfect fit.
- Quick oil filter and wiper blade swaps that have drivers back on the road before coffee break time.
- Responsive tool rental returns and exchanges to keep your project moving—no need to hunt for obscure hand tools.
That said, a few patrons have experienced hiccups with pickup notifications and phone communications. “I got the ‘ready for pickup’ email, arrived 10 minutes later, and they said, ‘We don’t have either filter,’” one disappointed customer recalled. Advance Auto Parts is actively refining its notification system and staff processes to tighten up these details, aiming for a seamless order fulfillment experience.
Value & Transparent Pricing
Advance Auto Parts understands that quality often comes with a cost, but customers agree that the long-term value is well worth it. Whether you’re comparing batteries, brake pads, or steering components, you’ll find:
- Competitive pricing that balances durability with affordability.
- Frequent rebates and loyalty rewards to soften the sticker shock on seasonal maintenance.
- Honest recommendations—if a budget option suits your needs, the team will let you know, and if a premium upgrade makes sense, they’ll explain why.
Shoppers often note that even if prices are slightly higher than big-box competitors, the expertise, convenience, and complementary services more than offset the difference. “A little more pricer than AutoZone, but hey—that’s what quality gets you,” commented one satisfied driver.
Why Choose Advance Auto Parts in Norristown, PA?
From seasoned truck aficionados to first-time DIYers, Advance Auto Parts combines a broad product lineup, free installation services, and expert support to deliver an exceptional automotive shopping experience. While inventory and pickup notifications are continuously improving, the store’s commitment to fair pricing, rapid service, and personalized attention remains steadfast. Next time you need auto parts, accessories, batteries, or tools—the team at Advance Auto Parts in Norristown is ready to help you shift into high gear.
Description
Categories
About This Business
Parking
- Free parking lot
Payments
- Checks
- Debit cards
- Credit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Contact Information
Norristown, PA 19403
United States of America
Phone: +1 610-630-6832
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 249 reviews
Review data
5 star reviews
- 57%
4 star reviews
- 23%
3 star reviews
- 7%
2 star reviews
- 5%
1 star reviews
- 8%
Working Hours
- Monday:
- 7:30AM-9PM
- Tuesday:
- 7:30AM-9PM
- Wednesday:
- 7:30AM-9PM
- Thursday:
- 7:30AM-9PM
- Friday:
- 7:30AM-9PM
- Saturday:
- 7:30AM-9PM
- Sunday:
- 9AM-8PM