What people love here...
Polite Check-In Staff
Many drivers explicitly note quick, friendly support at the guard shack, making for a smoother start to their visit.
Key Themes from Reviews
Check-In Process and Security StaffMixed
Customers report inconsistent experiences at the guard shack—some praise friendly security, while others encounter rudeness.
About Amazon TEN1
Amazon TEN1: Your Strategic Warehouse Partner in Reading, PA
Located just off Route 222 in Reading, Pennsylvania, Amazon TEN1 is a bustling warehouse facility renowned for its role in regional logistics and fulfillment. As a cornerstone of Amazon’s supply chain in southeastern Pennsylvania, this warehouse combines advanced operational capabilities with an ever-evolving commitment to customer and employee experience. Whether you’re a carrier planning your next delivery or a job seeker exploring warehouse opportunities, Amazon TEN1 delivers both scale and personal touch.
Streamlined Check-In & Drop-and-Hook Services
Upon arrival at Amazon TEN1’s security checkpoint, many drivers immediately notice the courteous approach of the check-in staff. While experiences can vary—some visitors have reported occasional brusqueness—the majority praise friendly guards who expedite gate entry with professionalism and patience. This positive welcome sets the tone for an efficient day on site.
Once inside, carriers frequently highlight the facility’s fast drop-and-hook options. When yard space and dock schedules align, trailers are swapped swiftly, minimizing idle time and helping drivers adhere to tight schedules. This service not only reduces wait times but also supports greater route flexibility—an invaluable advantage for logistics providers balancing multiple stops.
Operational Capacity & Areas for Growth
As a high-volume warehouse, Amazon TEN1 processes hundreds of shipments daily. While many deliveries flow smoothly, a number of drivers note that unloading and loading can sometimes extend beyond anticipated time frames, particularly on peak days. A typical visit might involve handling multiple pallets or pallet clusters, which can take several hours when the dock is at full capacity. Prospective visitors are encouraged to plan accordingly and coordinate appointments in advance to optimize turnaround.
Likewise, yard space remains in high demand. The facility’s compact layout means maneuvering large trucks or bobtails requires careful navigation. Evening or overnight parking is limited, so scheduling arrivals during business hours and confirming staging areas ahead of time can greatly ease the check-in process. Amazon TEN1 continues to explore expanded lot configurations to improve flow and accommodate future growth.
Clear Communication & On-Site Signage
Transparent communication is essential to a seamless warehouse experience. Many drivers find that receiving accurate, up-to-date information on operating hours and unloading procedures helps prevent frustration. While phone hold times and dropped calls have been mentioned in feedback, Amazon TEN1’s team is reinforcing front-line communications and upgrading facility signage to ensure visitors always know which dock doors to use and where to stage their trailers.
A Supportive Workplace with Daily Pay Flexibility
For those considering career opportunities, Amazon TEN1 offers competitive pay rates and a standout daily-pay option that appeals to employees seeking rapid access to earned wages. Workers frequently mention how this feature proves invaluable for meeting immediate financial needs. Additionally, many Spanish-speaking team members commend the supportive environment fostered by HR, supervisors, and trainers who bridge language barriers and help new hires integrate seamlessly.
That said, some staff feedback points to moments of perceived favoritism and concerns about job security. Amazon TEN1 recognizes these sentiments and is dedicated to fostering an inclusive culture where performance expectations are clear, feedback channels are open, and every team member feels respected and empowered.
Facilities, Lighting & Signage Enhancements
As part of ongoing site improvements, Amazon TEN1 is prioritizing infrastructure upgrades—particularly in lighting and directional signage. Some visitors have noted dimly lit aisles and confusing restroom or dock markers; the leadership team is actively reviewing these areas to boost safety, navigability, and overall comfort for both employees and third-party carriers.
Why Choose Amazon TEN1
• Prime Northeast Location: Easy highway access to I-78 and I-76, serving Pennsylvania, New Jersey, Delaware, and beyond.
• Polite Check-In Staff: A considerable number of drivers report quick, friendly gate procedures that save valuable time.
• Efficient Drop-and-Hook: When space allows, trailers are exchanged rapidly to keep routes on track.
• Daily Pay Option: Competitive wages with flexible disbursement options meet team members’ evolving needs.
• Bilingual Support: A strong Spanish-speaking contingent in HR and management fosters an inclusive workplace.
Plan Your Visit or Career Move
Whether you’re a carrier seeking a key regional warehouse for your freight or a professional exploring dynamic roles in logistics, Amazon TEN1 in Reading, PA, stands ready to serve. Reach out to schedule appointments, inquire about employment opportunities, or ask about the latest yard and dock protocols. Embrace the strengths of a facility that values cordial check-ins, continuous improvement, and a collaborative culture—partner with Amazon TEN1 for your next logistical milestone.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Reading, PA 19605
United States of America
Phone: +1 929-293-3475
Customer Reviews
4.0 out of 5 stars
Based on 70 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 10%
3 star reviews
- 10%
2 star reviews
- 1%
1 star reviews
- 17%
Working Hours
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours