
American Grill & BBQ
American Grill & BBQ in Exeter serves a delectable array of classic barbecue dishes in a welcoming setting. Known for its authentic flavors and hearty portions, it’s a local favorite for barbecue enthusiasts.
Known for: Ribs, Collard greens, Giant cookies (including salted caramel), The Cadillac (brisket/burger blend), BBQ Grilled Cheese
What people love about American Grill & BBQ
The Collard Greens
Multiple reviewers specifically call out the collard greens as exceptional, with one reviewer staking their cultural credibility on the recommendation, indicating authentic quality.
Exceptional Service from Cassy
This staff member is called out by name with enthusiastic praise for making guests feel genuinely cared for, directly influencing repeat visit intentions.
Owner Trista's Personal Touch
The owner's personal engagement with regular customers creates a family-like atmosphere that builds strong loyalty and distinguishes this restaurant from competitors.
The BBQ Grilled Cheese
This specific menu item is mentioned multiple times as a favorite, suggesting it's a signature dish that draws customers back.
Homemade Desserts (Cookies & Chocolate Mousse)
The desserts, particularly the oversized cookies and chocolate mousse, receive enthusiastic praise with vivid descriptions, indicating they're memorable menu standouts.
Key Themes from Reviews of American Grill & BBQ
Staff Friendliness & Service Quality
PositiveCustomers consistently praise the welcoming, attentive, and professional service, with many noting that staff appear genuinely happy and make guests feel at home.
Ribs Quality
PositiveThe ribs are frequently highlighted as a standout menu item, with customers describing them as tender, flavorful, and among the best they've ever had.
Brisket Quality
MixedWhile some customers enjoy the brisket, BBQ enthusiasts note it doesn't meet authentic smoked brisket standards, often describing it as more like roast beef or dry.
Value & Pricing
PositiveMost customers find the pricing reasonable for the portion sizes and quality received, though a few feel portions have decreased or delivery pricing is excessive.
Food Consistency (Dine-In vs. Delivery/Takeout)
MixedDine-in experiences are overwhelmingly positive, but several delivery/DoorDash orders resulted in complaints about dry, old, or poor-quality food, suggesting inconsistency between channels.
Mac and Cheese Quality
NegativeThe mac and cheese is a recurring weak point, with multiple customers describing it as flavorless, cold, or dried out.
Atmosphere & Environment
PositiveCustomers appreciate the comfortable, family-friendly diner-style atmosphere with both indoor and outdoor seating options, and note the positive energy of the environment.
About American Grill & BBQ
Overview
American Grill & BBQ is a barbecue restaurant located at 1320 Wyoming Avenue in Exeter, Pennsylvania. Operating in the Wyoming Valley region of Luzerne County, the establishment serves as a destination for smoked meats and American comfort food, drawing both local residents and visitors to the area. The restaurant operates under the ownership of Trista, who maintains an active presence in the dining room and has cultivated a regular customer base through personal engagement with guests.
Location and Setting
The restaurant occupies a location along Wyoming Avenue in Exeter, a borough situated in northeastern Pennsylvania approximately seven miles from Wilkes-Barre. The property features a large covered patio area that expands dining capacity during favorable weather, along with dedicated parking facilities. Both a free parking lot and street parking are available to customers, addressing a practical concern for diners in the region.
The interior presents a casual, diner-style atmosphere that accommodates various dining occasions. The space includes a full-service bar area and maintains a layout suitable for families, solo diners, and larger groups. Accessibility features are comprehensive, with wheelchair-accessible entrances, seating areas, restrooms, and parking facilities all incorporated into the property design.
Menu and Culinary Approach
American Grill & BBQ centers its menu on traditional barbecue preparations, with smoked ribs serving as a signature offering that has developed a strong reputation among patrons. The kitchen produces a range of smoked meats alongside classic American comfort food dishes, positioning the restaurant within the broader tradition of Southern-influenced barbecue establishments that have proliferated throughout the Northeast.
The menu extends beyond standard barbecue fare to include items that reflect the restaurant's American grill identity. Notable among these is the BBQ Grilled Cheese, a dish that has emerged as a customer favorite and represents the kitchen's approach to combining barbecue elements with familiar comfort food formats. Side dishes receive particular attention, with collard greens prepared in a style that has earned specific recognition for authenticity and flavor.
Desserts constitute a distinct category of the menu, with house-made options that include oversized cookies and chocolate mousse. These items are prepared on-site and have developed their own following separate from the barbecue offerings, suggesting a kitchen that invests in the full dining experience rather than treating desserts as an afterthought.
The beverage program encompasses a full bar with beer, wine, cocktails, and hard liquor selections. Coffee service is also available, making the restaurant suitable for various meal occasions and times. The beer selection has been noted as particularly diverse, while the cocktail program demonstrates attention to mixed drink preparation.
Service Model and Operations
American Grill & BBQ operates primarily as a full-service restaurant for lunch and dinner periods. The establishment accepts reservations for those who wish to secure seating, though the casual atmosphere suggests walk-in dining is also accommodated. Counter service is available as an alternative to traditional table service, providing flexibility for customers with varying time constraints.
Multiple service channels extend the restaurant's reach beyond the dining room. Takeout orders can be placed for pickup, with curbside pickup available for added convenience. Delivery service operates through third-party platforms, though the restaurant's food quality is most consistently maintained through dine-in and direct pickup options. Catering services are also offered, expanding the business into event and group meal preparation.
The service style emphasizes attentiveness, with staff maintaining awareness of customer needs throughout the dining experience. The pace of service has been characterized as efficient, accommodating both leisurely meals and quicker dining occasions. Payment options include both credit and debit cards.
Family and Group Dining
The restaurant has developed infrastructure specifically supporting family dining. A dedicated children's menu provides options scaled and priced appropriately for younger guests, while high chairs are available for families with infants and toddlers. The casual atmosphere and comfort food orientation align naturally with family meal occasions, and the establishment has cultivated a reputation as a suitable destination for multi-generational groups.
Group dining is similarly accommodated, with the restaurant's layout and service model capable of handling larger parties. The combination of indoor seating and the covered patio area provides options for groups of varying sizes, while the diverse menu ensures options exist for guests with different preferences within a single party.
Staff and Management
The restaurant operates under owner Trista's direct involvement, with her presence in the dining room contributing to the establishment's character. This hands-on ownership approach manifests in personal recognition of regular customers and direct engagement with the dining experience, distinguishing the restaurant from more corporate or absentee-owned establishments.
Staff members have developed individual reputations among regular customers, with servers demonstrating the kind of attentive, personalized service that encourages repeat visits. The workplace culture appears to translate into visible employee satisfaction, which in turn affects the dining atmosphere and customer interactions.
Practical Information
American Grill & BBQ can be reached by phone at +1 570-655-1719. Additional information, including menu details and current operating hours, is available through the restaurant's website at www.americangrillpa.com. The establishment serves both lunch and dinner, with the menu and service model remaining consistent across meal periods.
The restaurant's pricing structure positions it as accessible for regular dining rather than special occasion-only visits. Portion sizes are calibrated to deliver value relative to price points, a consideration that has contributed to the establishment's appeal among local diners who evaluate restaurants on practical as well as culinary grounds.
Regional Context
Within the Wyoming Valley dining landscape, American Grill & BBQ occupies a position serving the regional appetite for barbecue and American comfort food. The establishment draws customers from Exeter and surrounding communities, including visitors exploring the northeastern Pennsylvania region. The combination of accessible pricing, family-friendly facilities, and a menu anchored by smoked meats positions the restaurant within a specific niche of the local dining economy.
The covered patio and casual atmosphere make the restaurant suitable for various occasions, from quick weekday lunches to more relaxed weekend dinners. Solo diners are accommodated as readily as groups, with the counter service option and bar seating providing alternatives to traditional table dining for individual customers.
Unique Details About American Grill & BBQ
Crowd
- Groups
- Tourists
Parking
- Parking
- Free parking lot
- Free street parking
Children
- Kids' menu
- High chairs
- Good for kids
Payments
- Debit cards
- Credit cards
Planning
- Accepts reservations
Amenities
- Restroom
- Bar onsite
Offerings
- Beer
- Wine
- Coffee
- Alcohol
- Cocktails
- Quick bite
- Hard liquor
- Comfort food
- Small plates
Atmosphere
- Cozy
- Casual
- Trendy
Highlights
- Fast service
- Great coffee
- Great dessert
- Great cocktails
- Great beer selection
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Dining options
- Lunch
- Dinner
- Dessert
- Seating
- Catering
- Counter service
Service options
- Dine-in
- Takeout
- Delivery
- Curbside pickup
- Outdoor seating
Contact Information for American Grill & BBQ
Exeter, PA 18643
United States of America
County: Luzerne County
Phone: +1 570-655-1719
Website: Visit Website
Customer Reviews
4.5 out of 5 stars
Based on 894 reviews
Review data
5 star reviews
- 73%
4 star reviews
- 16%
3 star reviews
- 5%
2 star reviews
- 2%
1 star reviews
- 3%
Working Hours / Hours of Operation
- Monday:
- Closed
- Tuesday:
- Closed
- Wednesday:
- 11AM-8PM
- Thursday:
- 11AM-8PM
- Friday:
- 11AM-8PM
- Saturday:
- 11AM-8PM
- Sunday:
- 11AM-6:30PM
Location Map
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