Berks Counseling Associates, P.C.
What people love here...
Kristin’s Care
Kristin is the only staff member specifically praised by name, indicating she made a notably positive impression on clients.
Key Themes from Reviews
Professionalism & Staff BehaviorNegative
Customers report that clinicians behaved unprofessionally, including yelling and insulting clients.
About Berks Counseling Associates, P.C.
About Berks Counseling Associates, P.C.
Nestled in the heart of Wyomissing, PA, Berks Counseling Associates, P.C. is a full-service practice specializing in psychology, family counseling, and marriage or relationship counseling. Our mission is to provide a warm, professional atmosphere where individuals, couples, and families can explore the challenges they face and discover healthier ways to connect and thrive. We understand that seeking support takes courage, and we strive to make every visit feel safe, respectful, and solution-focused.
A Collaborative, Experienced Team
For more than 20 years, our dedicated clinicians have worked side by side to bring continuity and depth of expertise to every client’s experience. That long-standing teamwork means each case benefits from rich insight and a consistent therapeutic approach. We celebrate the positive relationships that form within our walls—none more so than the connection many clients forge with our care coordinator, Kristin. Clients often say, “Kristin is great!” because she brings genuine warmth and clarity to each interaction, from scheduling to follow-up.
A Commitment to Professionalism and Respect
At Berks Counseling Associates, P.C., we hold ourselves to the highest standards of professionalism. We recognize feedback is a gift, and while some past clients have described moments of frustration—whether feeling unheard or even insulted—we have taken these concerns to heart. Our entire staff participates in ongoing training in client-centered communication, cultural sensitivity, and de-escalation techniques. Our goal is simple: you deserve to be treated with dignity, patience, and unwavering respect from the moment you arrive.
Clear Communication & Responsive Scheduling
We know how stressful it can be when you’re left waiting for a return call or struggling to book an appointment. That’s why we’ve streamlined our phone and email systems to minimize hold times and missed messages. A dedicated team member now returns every voicemail within one business day, and our online portal allows you to request appointments, access resources, and securely message your clinician. We believe that consistent communication is foundational to successful therapy—and we’re committed to making ourselves available when you need us most.
Safety Protocols & Child Security
Family and child clients frequently entrust us with their most precious relationships, and we never take that lightly. In response to parent concerns, we’ve reinforced our safety policies throughout the facility: waiting areas are directly supervised, basic monitoring measures are in place, and secure check-in procedures ensure no child is ever left unattended. You can feel confident that our environment is designed to foster growth, exploration, and peace of mind—because your family’s security is our top priority.
Personalized Family & Relationship Counseling
Whether you’re navigating the complexities of marriage, exploring attachment patterns in your family, or seeking individual insight, our clinicians tailor each session to your unique needs. We partner with you to set clear goals, track progress, and celebrate milestones. Our evidence-based methods—ranging from cognitive-behavioral strategies to systemic family therapy—help you build stronger communication habits, resolve conflicts with compassion, and deepen your connections at home.
Why Choose Berks Counseling Associates?
• Experienced, cohesive team with over two decades of collaboration
• Personalized care plans that honor your story and goals
• Responsive scheduling, prompt follow-up, and transparent communication
• Enhanced safety protocols ensuring adult supervision and child security
• A respectful, professional atmosphere where every voice matters
• Standout staff members—like Kristin—who bring warmth and clarity to every interaction
Take the Next Step
Invest in your well-being and relationships by connecting with Berks Counseling Associates, P.C. in Wyomissing, PA. Our doors are open, our team is ready, and our commitment to continuous improvement means you’ll receive the thoughtful, empathetic care you deserve. Call us today or visit our online portal to schedule an appointment. Together, we’ll chart a path toward greater understanding, stronger bonds, and a brighter tomorrow.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-373-7005
Website: Visit Website
Customer Reviews
2.8 out of 5 stars
Based on 6 reviews
Review data
5 star reviews
- 33%
4 star reviews
- 17%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 50%
Working Hours
- Monday:
- 9AM-9PM
- Tuesday:
- 9AM-9PM
- Wednesday:
- 9AM-9PM
- Thursday:
- 9AM-9PM
- Friday:
- 9AM-3PM
- Saturday:
- Closed
- Sunday:
- Closed