Berk's Womens Health: Susan Probst, MD

Berk’s Women’s Health: Susan Probst, MD

Located in the heart of Reading, PA, Berk’s Women’s Health: Susan Probst, MD is a premier obstetrician-gynecologist practice and comprehensive women’s wellness center dedicated to empowering women at every stage of life. Under the leadership of Dr. Susan Probst, MD, our team of compassionate providers offers personalized care in a women-only environment, blending clinical excellence with a warm, supportive atmosphere.

Comprehensive Women’s Health Services

As a full-service gynecologist and wellness center, we deliver a broad spectrum of women’s health services, including:

• Routine gynecological exams and preventive screenings
• Prenatal care and childbirth delivery
• Hormone replacement therapy
• Menopause management
• Family planning and contraceptive counseling
• Diagnostic testing and lab work coordination

Our emphasis on hormone replacement treatment, in particular, has earned consistent praise: “Been going to Susan for over a year for hormone replacement—I feel amazing. Her and her staff are very caring and knowledgeable. The treatment is worth every penny.”

What Sets Us Apart

At Berk’s Women’s Health, we recognize that outstanding clinical skill is only part of exceptional care. We strive to cultivate an environment where every patient feels heard, respected, and valued. Key elements include:
– Expertise in Hormone Therapy: Our tailored hormone replacement plans harness natural approaches for optimal well-being. “If you want to consider natural hormone replacement, this office is great.”
– Dedicated Prenatal & Delivery Care: Expectant mothers enjoy attentive one-on-one support through every trimester. One patient reflected, “My delivery with Dr. Probst was amazing—completely different from my first experience.”
– Holistic Wellness Focus: Beyond diagnosis and treatment, we emphasize lifestyle guidance, nutrition insights, and stress-management strategies to enhance long-term health.

A Team Committed to Empathy

While medical proficiency is vital, the human connection truly defines patient satisfaction. We are proud that many patients single out Nurse Heather for her genuine warmth:

“Heather was the first and only person that made me feel welcome and comfortable among any staff in the office. She was understanding, empathetic, warm, and caring.”

Dr. Beth, our colleague, has also earned accolades for her approachable, conversational bedside manner:

“Dr. Beth talks to you as if you are her friend versus her patient.”

We continually review patient feedback—both praise and critique—to strengthen our culture of empathy.

Patient Experience & Continuous Improvement

We recognize that some reviews have highlighted areas for growth in appointment logistics, communication, and the occasional perception of abrupt interactions. At Berk’s Women’s Health, every comment is an opportunity to refine our processes. Here’s how we’re responding:

• Enhanced Scheduling Coordination: We’ve streamlined appointment confirmations and follow-up reminders to reduce last-minute changes and lengthy waits.
• Transparent Communication: Our office is reinforcing response-time goals for returning calls, delivering lab results, and scheduling future visits.
• Refined Bedside Approach: Our team participates in ongoing empathy training to ensure each patient feels genuinely cared for.

By actively addressing these themes, we aim to transform every visit into a seamless, supportive experience.

Billing & Financial Transparency

Understanding the complexities of healthcare billing is critical. In response to concerns about unexpected fees, double billing, and finance charges, we have:

• Updated our financial policies to clearly outline all costs, co-pays, and any ancillary fees before services are rendered.
• Dedicated a billing liaison to assist with insurance verification, explain coverage details, and prevent surprise statements.
• Introduced flexible payment plans to accommodate your budget without compromising access to care.

Our goal is to remove financial stress so you can focus on what matters most—your health.

A Welcoming, Professional Office Environment

From the moment you walk through our doors, you’ll enter a women-only practice designed for comfort and discretion. Patients frequently commend the knowledgeable clinical team and the supportive atmosphere that fosters confidence and trust. Whether you’re here for routine screening or a more advanced wellness consultation, you’ll experience a level of professionalism that matches our clinical expertise.

Schedule Your Visit Today

At Berk’s Women’s Health: Susan Probst, MD, in Reading, PA, we’re dedicated to your lifelong wellness. Whether you’re seeking a caring gynecologist for annual exams, an obstetrician for prenatal support, or a holistic partner in hormone replacement therapy, our practice is here to guide you every step of the way.

Book your appointment today and discover why so many women trust us with their most personal healthcare needs. Visit our website or call our friendly reception team to get started. Your health, comfort, and confidence are our top priorities. We look forward to welcoming you to our practice.