Chester County Travel Agency, Inc.
What people love here...
Expert African Safari Planning by Gretchen
Clients specifically call out the flawless execution of complex itineraries like safaris.
Key Themes from Reviews
Outstanding Customer ServicePositive
Customers consistently praise the team’s high level of service and dedication to meeting every need.
About Chester County Travel Agency, Inc.
About Chester County Travel Agency, Inc.
Nestled in the heart of Exton, PA, Chester County Travel Agency, Inc. has earned a sterling reputation as a premier travel agency and cruise agency for families, couples, and adventure-seekers alike. For over two decades, our dedicated team has combined passion with professional expertise to craft seamless, unforgettable journeys—whether you’re exploring the African savannah, cruising the Caribbean, or embarking on a bespoke European tour.
Our Services
• Comprehensive Vacation Planning: From flights and accommodations to immersive shore excursions, we handle every facet of your getaway.
• Cruise Expertise: Partnered with leading cruise lines, our agents tailor stateroom selections, on-board credits, and specialty packages to your preferences.
• Specialty Itineraries: Dreaming of an African safari? Our specialist, Gretchen, coordinates game drives, luxury lodges, and insider experiences for a flawless expedition.
• Travel Support & Concierge Service: Beyond booking, we offer robust concierge support—expedited visas, personalized restaurant reservations, and 24/7 assistance on the road.
Why Our Clients Love Us
Outstanding Customer Service
“It’s not just booking a trip—it’s an experience,” raves one long-time client. For many travelers, Chester County Travel Agency, Inc. is synonymous with extraordinary attention and genuine care. “I can’t say enough about their dedication and fantastic customer service,” says another satisfied guest. This unmatched commitment means you never feel like a number: every inquiry is met with a prompt, thoughtful response and a can-do attitude.
Professionalism & Expertise
Navigating the complexities of global travel demands deep industry knowledge. Our team’s credentials speak volumes: they are “knowledgeable and professional and a whole lot of fun,” according to one customer. Whether you’re seeking insider tips on Mediterranean ports or expert advice on wildlife preservation ethics in Africa, our agents deliver accurate, timely guidance to ensure you travel with confidence.
Personalized & Dedicated Support
At Chester County Travel Agency, we believe no two journeys should be alike. Clients like working with Gretchen for her flawless African safaris—“We expect and receive exceptional concierge service,” they note. And when COVID-19 introduced unprecedented obstacles, Sherri stepped up: “She worked hard to make sure we had everything, especially during the Covid season. Thank you, Sherri!” Our specialists anticipate your needs, tailor your itinerary, and remain at your side from departure to return.
Attention to Detail & Thoroughness
Meticulous planning is our hallmark. “They work every last detail anyone could think of,” one reviewer enthuses after enjoying a worry-free cruise. From seat assignments to dietary requests, our agents cross every t and dot every i. Continuous communication with clients and service partners ensures that every layover, transfer, and excursion unfolds seamlessly.
Reliability & Peace of Mind
With 20 years of partnership, many of our travelers simply “would not dream of going anywhere else.” Long-term clients praise our unwavering reliability: when unexpected flight cancellations or health advisories arise, we’re on the case—rerouting you swiftly, arranging alternate lodgings, and keeping you fully informed. This level of support creates genuine peace of mind, allowing you to focus on making memories rather than managing logistics.
Enjoyable & Relaxing Travel Experiences
Beyond ultimate efficiency, our travelers value the joy we bring to their adventures. “A whole lot of fun. A relaxing and wonderful way to travel!” exclaims one enthusiast. By blending expert knowledge with a friendly, approachable style, we transform the planning process into part of the vacation itself. Your journey becomes as delightful from week one of planning as it is on embarkation day.
Addressing Service Inconsistencies
While we strive for perfection, we recognize that occasional lapses can occur. One guest reported difficulty securing expert guidance during a brief stop-in at our Exton office. We take such feedback to heart, promptly reviewing and refining our procedures to ensure every encounter meets our high standards.
Your Next Adventure Awaits
Whether you’re a first-time cruiser or a seasoned globetrotter, Chester County Travel Agency, Inc. in Exton, PA, is your trusted partner. As a full-service travel agency and cruise agency, we blend personalized attention with professional acumen to turn your dream itinerary into reality. Ready to embark? Contact us today and experience travel planning the way it was meant to be—effortless, engaging, and entirely yours.
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About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Claim This BusinessCustomer Reviews
4.7 out of 5 stars
Based on 11 reviews
Review data
5 star reviews
- 91%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 9%
1 star reviews
- 0%
Working Hours
- Monday:
- 9:30AM-4:30PM
- Tuesday:
- 9:30AM-4:30PM
- Wednesday:
- 9:30AM-4:30PM
- Thursday:
- 9:30AM-4:30PM
- Friday:
- 9:30AM-4:30PM
- Saturday:
- 10AM-2PM
- Sunday:
- Closed