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Croft Appraisal Services, Inc.

2.3(3 reviews)
UnclaimedReal estate appraiserReal estate appraiser, Estate appraiser

What people love here...

No standout positive aspects or highlights could be identified in the provided reviews, as both comments focus solely on negative experiences.

No reason provided.

Key Themes from Reviews

Service QualityNegative

Customers express clear dissatisfaction with the overall quality of service they received.

"Poor service."
"Not happy with the service."

About Croft Appraisal Services, Inc.

Overview

Nestled in the heart of Phoenixville, PA, Croft Appraisal Services, Inc. offers professional real estate and estate appraisal expertise to homeowners, attorneys, financial institutions, and individual investors. As a locally owned and operated firm, Croft Appraisal Services combines deep market knowledge of Chester County and its surrounding communities with a commitment to delivering thorough, accurate valuations. Whether you’re navigating a home purchase, securing refinancing, planning an estate settlement, or simply seeking clarity on your property’s current worth, Croft Appraisal Services stands ready to provide the insight and documentation you need for confident decision-making.

Comprehensive Appraisal Services

At Croft Appraisal Services, Inc., our Pennsylvania-licensed appraisers specialize in two core areas:
• Real estate appraisal – We assess single-family homes, condominiums, multi-unit properties, and other residential assets to establish reliable fair market values.
• Estate appraisal – We prepare meticulously documented valuations for estate planning, probate administration, gift tax reporting, and wealth transfer strategies.

Each engagement begins with a detailed property inspection and an in-depth market analysis. We combine on-site observations with current sales data, neighborhood trends, and condition-specific adjustments to produce appraisal reports that satisfy lenders, legal professionals, and individual clients alike.

Commitment to Quality and Value

Feedback is the cornerstone of growth. While some clients have voiced concerns about service consistency and pricing, Croft Appraisal Services has taken each comment to heart rather than paper it over. Recognizing that transparent communication is as important as technical accuracy, our team now places renewed emphasis on:
• Clear, upfront estimates – No hidden fees, no surprises. You’ll receive a straightforward proposal that outlines every facet of the engagement.
• Rigorous process controls – From the initial inspection through report delivery, we’ve instituted additional internal reviews to ensure completeness, clarity, and compliance with industry standards.
• Responsive client support – We encourage open dialogue. Questions about methodology, timelines, or fee structures are welcomed and addressed promptly, so you always know where your appraisal stands.

Client-Centered Approach

At Croft Appraisal Services, Inc., we understand that every appraisal request carries its own set of concerns—financial, legal, or personal. That’s why our process is built around your needs:
• Personalized consultation – Before we set foot on your property, we take time to discuss your goals, deadlines, and any unique factors that may influence the valuation.
• Detailed reporting – Our final appraisal reports go beyond numbers. Each report includes clear explanations of adjustments, neighborhood commentary, and photographs to support conclusions.
• Follow-up support – After you receive your report, we remain an available resource. Whether you’re preparing for negotiation, tax filing, or estate distribution, our experts will help you interpret the findings and plan next steps.

Why Choose Croft Appraisal Services

• Local Expertise: Deep roots in Phoenixville and broader Chester County translate into more accurate, context-driven valuations.
• Professional Integrity: We adhere strictly to the Uniform Standards of Professional Appraisal Practice (USPAP) and Pennsylvania’s regulatory guidelines.
• Continuous Improvement: Constructive feedback—positive or negative—fuels our commitment to raise the bar on service delivery and client satisfaction.
• Transparent Pricing: Every estimate includes a clear breakdown of fees, so you can weigh cost against value before moving forward.
• Timely Delivery: We know that deadlines matter. Our streamlined workflow and dedicated project management help ensure your report arrives when you need it.

Get in Touch

Whether you’re a homeowner seeking clarity on your property’s value or an attorney in need of a detailed estate appraisal, Croft Appraisal Services, Inc. delivers the professional insight you deserve. Contact our Phoenixville office today to discuss your appraisal requirements, request a custom estimate, or schedule a consultation. Let us turn market data into actionable information and give you the confidence to move forward.

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Contact Information

375 Morgan St #1
Phoenixville, PA 19460
United States of America
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Customer Reviews

2.3 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

67%

Working Hours

Monday:
8AM-5PM
Tuesday:
8AM-5PM
Wednesday:
8AM-5PM
Thursday:
8AM-5PM
Friday:
8AM-5PM
Saturday:
Closed
Sunday:
Closed

Location Map