Dollar General
What people love here...
Sales Associate Kimberly’s Exceptional Kindness
Kimberly’s selfless act of helping a customer in need stands out as an extraordinary example of going above and beyond.
Key Themes from Reviews
Staff Friendliness & HelpfulnessPositive
Customers overwhelmingly praise the staff’s friendliness and willingness to assist with finding items or handling purchases.
About Dollar General
Overview
Dollar General at 4 Roadside Dr in Shartlesville, PA offers a wide array of household goods, grocery items, beauty products and more under one roof. Shoppers visit this location for everyday essentials at competitive prices, extended hours and a quick in-and-out experience.
Service and Staff (Positive)
Customers consistently highlight the friendliness and helpfulness of the sales team. Associates go out of their way to locate items, assist at checkout and answer questions. One review names Sales Associate Kimberly for her exceptional kindness in assisting a customer in need, illustrating the staff’s willingness to go above and beyond.
Store Environment (Positive)
Shoppers describe the store as well maintained and clean, with attention given to floors, aisles and restrooms. This level of upkeep contributes to a comfortable shopping atmosphere and reflects management’s commitment to cleanliness.
Product Selection and Pricing (Positive)
Dollar General maintains a broad inventory that includes both brand-name and everyday items, often at lower prices than nearby competitors. Customers appreciate finding products they don’t see elsewhere in the area and report strong value for money across grocery staples, cleaning supplies and personal care items.
Technology and Convenience (Positive)
The addition of self-checkout lanes has earned praise for speeding up transactions during peak times. Shoppers also value the store’s mobile coupon app, which delivers extra savings and integrates seamlessly at checkout. With extended weekday and weekend hours, this location serves both regular shopping trips and last-minute needs.
Management and Professionalism (Mixed)
Onsite leadership generally earns positive mentions, particularly Manager Kim, who is cited for her proactive customer-first attitude and effective problem solving. A few reviews note occasional lapses in professionalism among higher-level staff, suggesting variability in management experience beyond the store level.
Store Layout (Mixed)
While well stocked, some customers find the layout cramped or confusing, making it harder to navigate aisles and locate specific items. Signage and shelf organization receive mixed feedback, indicating room for improvement in store design and product placement.
Why Shoppers Choose Dollar General
Shoppers at this Shartlesville location repeatedly cite friendly staff, a clean environment, broad product selection and strong value as primary reasons for return visits. The convenience of extended hours, self-checkout and a digital coupon system further enhances the overall experience, offsetting occasional concerns about layout and management consistency. Prospective customers looking for a budget-friendly, well-maintained convenience retailer will find Dollar General meets most daily shopping needs.
Description
Categories
About This Business
Payments
- SNAP/EBT
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- In-store pickup
- Onsite services
- In-store shopping
Contact Information
Shartlesville, PA 19554
United States of America
Phone: +1 484-662-3455
Website: Visit Website
Customer Reviews
4.4 out of 5 stars
Based on 200 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 23%
3 star reviews
- 10%
2 star reviews
- 2%
1 star reviews
- 4%
Working Hours
- Monday:
- 8AM-10PM
- Tuesday:
- 8AM-10PM
- Wednesday:
- 8AM-10PM
- Thursday:
- 8AM-10PM
- Friday:
- 8AM-10PM
- Saturday:
- 8AM-10PM
- Sunday:
- 8AM-10PM