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Fidelis Mortgage Corporation

5.0(121 reviews)
UnclaimedMortgage lenderMortgage lender, Mortgage broker

What people love here...

Exceptional Availability of Dustin Shank

Multiple reviews emphasize Dustin’s around-the-clock accessibility, turning potentially stressful moments into reassuring experiences.

“You could call him any time of the day and he will pick up.”
“Dustin is always willing to help day or night, 7 days a week.”

Key Themes from Reviews

Staff Responsiveness & AvailabilityPositive

Customers consistently praise Dustin and his team for being extremely accessible and quick to respond at any stage of the mortgage process.

"“He was always there to answer questions and took the time to go over everything with us!”"
"“They are very responsive and Dustin is just a call away.”"

About Fidelis Mortgage Corporation

Overview

Fidelis Mortgage Corporation is a premier mortgage lender and broker based in Wyomissing, PA, dedicated to guiding homebuyers and homeowners through every twist and turn of the financing journey. Whether you’re purchasing your first home, refinancing an existing loan, or exploring specialized programs like VA loans, our local experts blend deep industry knowledge with genuine care. Clients across Berks County and beyond consistently praise our team’s responsiveness, clear communication, and unwavering commitment to securing the best possible terms—transforming what can be a daunting process into a smooth, reassuring experience.

Expert Mortgage Solutions

At Fidelis Mortgage Corporation, we offer a full spectrum of mortgage products designed to fit diverse needs and financial profiles. From fixed- and adjustable-rate mortgages to refinancing and veteran-focused programs, our specialists assess your goals and craft tailored solutions. Clients routinely highlight how our team’s in-depth understanding of loan products, rates, and market dynamics removes uncertainty. As one homeowner put it, “Dustin knows his stuff working with a VA loan,” a testament to our ability to navigate both standard and complex scenarios with confidence.

Exceptional Team Accessibility

One of our most celebrated strengths is the exceptional availability of our leadership—especially Dustin Shank. Customers marvel at being able to reach Dustin day or night, seven days a week, turning moments of anxiety into opportunities for reassurance. “You could call him any time of the day and he will pick up,” noted one client, while another shared, “He was always there to answer questions and took the time to go over everything with us!” This level of responsiveness is more than convenience; it’s a cornerstone of trust, ensuring you never face an important decision alone.

Seamless, Stress-Free Process

Fidelis Mortgage Corporation takes pride in an application and closing workflow designed for clarity and efficiency. We leverage user-friendly tools and proactive outreach to eliminate paperwork bottlenecks and reduce stress. “Working with Dustin and his team was super easy,” said one happy borrower. Even when unexpected hurdles arise—like a lender licensing hiccup or tight closing timelines—our creative problem-solving shines. As another client recalled, “When our lender license issue arose two weeks before close, Dustin turned everything around and we still closed on time.”

Clear Communication & Guidance

Understanding mortgages can feel like deciphering a foreign language. That’s why we emphasize clear explanations at every step. From the moment you schedule your first conversation with our team, you’ll experience patient, jargon-free guidance. “After our very first call, Dustin explained the process and all our options in great detail,” one customer shared. Behind the scenes, mortgage advisor Ann Louise DeCisco goes a step further—helping you organize paperwork, clarifying documentation requirements, and making sure every question is answered promptly. “Her patient explanations made every step crystal clear,” a client raved.

Personalized, Proactive Support

Each client’s financial story is unique, and we treat it that way. You won’t find one-size-fits-all solutions here—instead, our team proactively reaches out with status updates, milestone reminders, and personalized advice. Whether it’s an in-office walkthrough of loan options or a check-in text before a major deadline, we keep you informed and empowered. “Dustin invited me over to his office and walked me through all the options face to face,” noted one borrower. This hands-on approach ensures surprises are few and confidence remains high.

Efficiency & Timeliness

Time is often of the essence in real estate transactions, and our track record speaks volumes. From submitting documentation to finalizing loan approvals, Fidelis Mortgage Corporation excels at meeting—and frequently beating—projected timelines. “Our loan was finalized quickly so we could close on a tight timeframe,” recounted a recent client. In refinancing cases, specialist Chastity Taylor demonstrates remarkable efficiency. “She gave us an estimated settlement date then was able to beat it!” one homeowner reported, underscoring our dedication to swift, reliable service.

Competitive Rates & Outstanding Value

Securing an affordable mortgage with favorable terms can have a profound impact on your financial well-being. At Fidelis Mortgage Corporation, we tirelessly shop rates across multiple lenders to deliver the best possible deal. “Dustin got us a lower interest rate than anyone else even thought possible in the current market,” noted one buyer. By balancing competitive pricing with attentive, customized support, we aim not only to meet your expectations but to exceed them—making homeownership both attainable and sustainable.

Why Choose Fidelis Mortgage Corporation?

• Proven Expertise: Deep knowledge of diverse loan products, including VA loans and refinancing.
• Remarkable Accessibility: Dustin Shank’s around-the-clock availability transforms stress into peace of mind.
• Personalized Attention: Ann Louise DeCisco and Chastity Taylor provide thorough guidance and streamlined processes.
• Creative Problem-Solving: Resourcefulness in overcoming eligibility challenges and tight deadlines.
• Fast, Reliable Closings: Consistently efficient timelines that respect your schedule.
• Competitive Rates: Dedication to finding cost-effective financing tailored to your needs.

Whether you’re a first-time buyer, a seasoned homeowner, or a veteran seeking specialized VA support, Fidelis Mortgage Corporation in Wyomissing, PA, stands ready to deliver responsive, expert service. Contact us today and discover why our clients trust us to make their mortgage experience as straightforward and stress-free as possible.

About This Business

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information

938 Penn Ave
Wyomissing, PA 19610
United States of America

Website: Visit Website

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Customer Reviews

5.0 out of 5 stars

Based on 121 reviews

Review data

5 star reviews

99%

4 star reviews

1%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

Working Hours

Monday:
9AM-10PM
Tuesday:
9AM-10PM
Wednesday:
9AM-10PM
Thursday:
9AM-10PM
Friday:
9AM-10PM
Saturday:
9AM-10PM
Sunday:
9AM-10PM

Location Map