
Galaxy Laundromat (Pennside)
Galaxy Laundromat in Reading operates 24/7, offering convenient laundry services with efficient dryers and a helpful staff. Its strategic location near Redner's makes it easy to combine errands.
What people love about Galaxy Laundromat (Pennside)
Helpful Female Staff Member
Multiple customers specifically mention a female staff member (described as an older Asian lady) who goes above and beyond to help customers, including physical assistance with laundry baskets.
24-Hour Operation
Several customers specifically appreciate and highlight the convenience of round-the-clock availability, which is uncommon for laundromats.
Effective Dryer Performance (When Working)
When the dryers are functioning properly, customers praise their efficiency and ability to dry clothes quickly and thoroughly.
Convenient Location Near Redner's
Multiple customers mention the strategic location next to Redner's supermarket as a significant convenience factor for combining errands.
Key Themes from Reviews of Galaxy Laundromat (Pennside)
Machine Reliability and Maintenance
NegativeCustomers consistently report that many washers and dryers are frequently out of order, creating major inconvenience and frustration.
Laundry Card Payment System
NegativeThe mandatory laundry card system frequently malfunctions with card machines out of order and no alternative payment methods, preventing customers from doing laundry.
Staff Helpfulness and Friendliness
MixedWhile many customers praise the female staff member for being helpful and kind, there are also serious complaints about discriminatory treatment.
Cleanliness and Hygiene
MixedCustomer experiences with cleanliness vary dramatically, from praising exceptional cleanliness to reporting serious hygiene issues including bugs and mold.
Facility Amenities and Convenience
NegativeCustomers are frustrated by the lack of basic amenities like restrooms and electrical outlets, which are expected at laundromats.
Customer Service and Management Response
NegativeCustomers report poor responsiveness from management when machines malfunction or money is lost, with little to no follow-up on refund requests.
Pricing and Value
MixedWhile some customers find the pricing reasonable, others complain about sudden price increases and the additional $2 charge for laundry cards.
About Galaxy Laundromat (Pennside)
Overview
Galaxy Laundromat operates a self-service laundry facility on Carsonia Avenue in the Pennside area of Reading, Pennsylvania. This women-owned establishment provides coin-operated washing and drying services to residents of the surrounding neighborhoods, functioning as one of the laundry service options available in the eastern portion of the city. The facility maintains extended operating hours, including round-the-clock availability, which distinguishes it from many competitors in the self-service laundry sector.
Location and Accessibility
The laundromat is situated at 747 Carsonia Avenue in the 19606 zip code, positioning it within the Pennside neighborhood of Reading. This location places the facility in a commercial corridor that includes adjacent retail establishments, most notably a Redner's supermarket directly across the street. This proximity to grocery shopping creates practical opportunities for customers to combine household errands during their laundry visits.
The facility has been designed with accessibility considerations in mind. A wheelchair accessible entrance allows individuals with mobility challenges to enter the building without barriers, while the parking area includes designated wheelchair accessible spaces. The property features on-site parking in a free lot, eliminating the need for customers to search for street parking or pay for spaces while attending to their laundry.
Services and Operations
Galaxy Laundromat functions as a self-service facility where customers wash and dry their own clothing and household textiles using the available commercial-grade machines. The laundromat offers both washing machines and dryers in various capacities to accommodate different load sizes, from standard household laundry to larger items such as bedding and blankets.
The facility operates on a cashless payment system that utilizes proprietary laundry cards. Customers obtain and load value onto these cards using dedicated kiosk machines within the facility, then use the cards to activate washers and dryers. This card-based system represents a departure from traditional coin-operated laundromats and is intended to streamline the payment process while reducing the need for customers to carry large amounts of change.
One of the notable operational features of Galaxy Laundromat is its 24-hour schedule. This continuous availability accommodates customers with non-traditional work schedules, including night shift workers, healthcare professionals, and others whose daytime hours are occupied. The around-the-clock access also allows customers flexibility in choosing less busy times to complete their laundry, potentially reducing wait times for available machines.
Facility Features
The physical layout of Galaxy Laundromat includes the standard amenities expected in a self-service laundry facility. The main floor houses rows of front-loading washing machines and commercial dryers. Folding tables or counter space is typically provided for customers to sort and fold their clean laundry before departure.
The dryers at the facility are commercial-grade units designed for efficient drying. When operating at full capacity, these machines can complete drying cycles relatively quickly compared to residential dryers, which is a practical consideration for customers managing their time during laundry visits.
Staff presence at the facility varies, with an attendant available during certain hours to assist customers with questions, provide guidance on machine operation, and address any issues that may arise. This staffed presence, while not constant given the 24-hour operation, provides a resource for customers who need assistance navigating the facility or the card payment system.
Business Background
Galaxy Laundromat identifies as a women-owned business, placing it within a category of enterprises that contribute to diversity in small business ownership. Women-owned businesses represent a growing segment of the American economy, and laundromats have historically served as entry points for entrepreneurs in the service sector due to their relatively straightforward operational models.
The Pennside location operates under the Galaxy Laundromat name, suggesting potential affiliation with or branding as part of a broader laundromat operation, though specific details about ownership structure, founding date, or expansion history are not publicly documented. The business serves the local community as a neighborhood amenity, providing an essential service for residents who may not have access to in-home laundry facilities or who need to wash items too large for residential machines.
Customer Base and Community Role
Self-service laundromats like Galaxy serve diverse customer populations within their communities. Primary users typically include apartment dwellers and renters whose housing units lack washer and dryer hookups, homeowners whose personal machines are temporarily out of service, and individuals who need to launder oversized items such as comforters, sleeping bags, or area rugs that cannot fit in standard residential machines.
The Pennside neighborhood location means the facility primarily serves residents of this eastern Reading community, though the 24-hour availability and free parking may draw customers from adjacent areas as well. The proximity to Redner's supermarket creates a natural synergy, as customers can accomplish multiple errands in a single trip, maximizing efficiency for busy households.
Practical Information for Visitors
Customers planning to visit Galaxy Laundromat should be prepared to use the card-based payment system rather than coins or cash directly in the machines. First-time visitors will need to purchase a laundry card and load it with sufficient funds to cover their anticipated washing and drying needs. The facility accepts payment for card loading, though customers should verify current accepted payment methods before their visit.
The laundromat can be reached by phone at 484-706-9892 for questions about hours, services, or machine availability. Given the self-service nature of the business, phone availability may be limited to staffed hours rather than the full 24-hour operating period.
Parking is available on-site at no charge, with the lot providing convenient access to the facility entrance. The wheelchair accessible parking spaces are positioned to provide the shortest route to the accessible entrance for customers who require these accommodations.
The Self-Service Laundry Industry Context
Galaxy Laundromat operates within the broader self-service laundry industry, which has evolved significantly since coin-operated laundromats first emerged in the mid-20th century. Modern laundromats increasingly incorporate technology such as card payment systems, mobile apps, and high-efficiency machines that reduce water and energy consumption compared to older equipment.
The transition from coin-operated to card-based payment systems represents an industry trend aimed at reducing vandalism, simplifying accounting, and providing customers with a more convenient payment experience. However, this transition also requires customers to adapt to new processes and depends on the reliable functioning of card dispensing and loading equipment.
As a women-owned establishment in this industry, Galaxy Laundromat represents the entrepreneurial opportunities that self-service laundry businesses continue to provide for diverse business owners. The laundromat sector remains relevant despite the widespread availability of residential laundry equipment, serving essential functions for urban residents, travelers, and anyone requiring commercial-capacity machines for large or specialized laundry needs.
Unique Details About Galaxy Laundromat (Pennside)
Other
- Identifies as women-owned
Parking
- On-site parking
- Free parking lot
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From the business
- Identifies as women-owned
Alternative Local Businesses in Reading, PA
Contact Information for Galaxy Laundromat (Pennside)
Customer Reviews
3.3 out of 5 stars
Based on 157 reviews
Review data
5 star reviews
- 32%
4 star reviews
- 23%
3 star reviews
- 11%
2 star reviews
- 10%
1 star reviews
- 24%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours





