
Hillside Laundromat
Hillside Laundromat in Reading offers large-capacity machines at excellent prices in a consistently clean facility. Known as the best laundry in town, it enjoys strong customer loyalty.
What people love about Hillside Laundromat
Large Capacity Machines
The large washing machines are specifically highlighted as a key differentiator that provides exceptional value to customers.
Overall Facility Cleanliness
Multiple customers emphasize this as their first experience with a truly clean laundromat, suggesting it stands out significantly from competitors.
Customer Loyalty and Preference
Strong customer loyalty indicates the business has created a compelling overall experience that keeps customers coming back exclusively.
Key Themes from Reviews of Hillside Laundromat
Cleanliness and Facility Maintenance
MixedWhile customers consistently praise the overall cleanliness of the facility, there are specific concerns about washing machine maintenance and mold odors.
Equipment Reliability
MixedMost customers find the machines work well, but some experience equipment failures with no immediate recourse for lost money.
Pricing and Value
PositiveCustomers consistently view the pricing as reasonable to excellent, particularly appreciating the value offered by larger machines.
Payment System Issues
NegativeMultiple customers report problems with payment systems not functioning properly, creating frustration with lost money.
Customer Service Response
NegativeCustomers express frustration with lack of staff presence and unresponsive customer service when issues arise.
Facility Comfort
NegativeThe temperature inside the laundromat is uncomfortably cold for customers.
About Hillside Laundromat
Overview
Hillside Laundromat operates as a self-service laundry facility located at 416 N 13th St in Reading, Pennsylvania. Situated in the 19604 zip code area, this laundromat serves residents of Reading and surrounding communities in Berks County who require access to commercial-grade washing and drying equipment for their household laundry needs.
Facility and Equipment
The laundromat features a selection of washing machines and dryers available for public use, including large-capacity machines designed to accommodate bulky items such as comforters, blankets, and oversized loads that would not fit in standard residential washers. These commercial-grade machines allow customers to complete substantial laundry tasks in fewer cycles than would be required with home equipment, making them particularly useful for families, individuals without in-unit laundry facilities, or those handling items too large for conventional household machines.
The facility operates as a self-service establishment, meaning customers independently load, operate, and unload the machines without staff assistance during the washing process. This operational model is consistent with the majority of laundromats throughout the United States, where the self-service format keeps operating costs lower and allows for extended hours of operation.
Accessibility Features
Hillside Laundromat has incorporated accessibility accommodations into its facility design. The location includes a wheelchair accessible entrance, allowing individuals with mobility challenges to enter and exit the building without encountering barriers. Additionally, the property features wheelchair accessible parking, providing designated spaces that meet accessibility standards for customers who require them. These features demonstrate compliance with the Americans with Disabilities Act requirements and make the facility usable by a broader range of community members.
Location and Service Area
The North 13th Street address places Hillside Laundromat within the urban core of Reading, Pennsylvania. Reading, the county seat of Berks County, has a population of approximately 95,000 residents and serves as the commercial and cultural center of the greater Berks County region. The city's housing stock includes a significant number of older row homes and apartment buildings, many of which lack in-unit laundry facilities, creating consistent demand for laundromat services throughout the community.
The 19604 zip code encompasses portions of northern Reading, including residential neighborhoods where laundromat access serves as an essential utility for many households. Public laundry facilities like Hillside Laundromat fill an important infrastructure role in urban communities, providing a necessary service for residents of rental properties, those whose home equipment has failed, and individuals who prefer the efficiency of commercial machines for certain tasks.
Self-Service Laundromat Operations
As a self-service laundry facility, Hillside Laundromat follows the operational model that has defined the American laundromat industry since its emergence in the 1930s. Customers bring their own laundry supplies or purchase them on-site, select available machines appropriate for their load size, and manage the washing and drying process independently. This format provides flexibility for customers to handle their laundry according to their own preferences and schedules.
The laundromat industry in the United States comprises approximately 30,000 facilities nationwide, serving an estimated 35 million Americans who rely on these establishments for their regular laundry needs. In urban areas like Reading, laundromats remain essential businesses, particularly in neighborhoods with older housing stock or significant renter populations. The industry has evolved over decades to include various machine sizes and configurations, allowing facilities to serve diverse customer needs from single individuals to large families.
Large Capacity Machine Availability
One notable aspect of Hillside Laundromat's equipment selection is the availability of large-capacity washing machines. These industrial-sized units can handle loads significantly larger than standard residential washers, which typically accommodate 3 to 5 cubic feet of laundry. Commercial large-capacity machines often range from 20 to 80 pounds of capacity, enabling customers to wash items such as king-size comforters, sleeping bags, heavy blankets, and multiple loads of regular laundry in a single cycle.
The presence of large machines provides practical value for customers who would otherwise need to visit specialized cleaning facilities or make multiple trips to complete bulky laundry tasks. For households without access to large-capacity home equipment, these machines offer a cost-effective alternative to professional cleaning services for oversized items.
Pricing Structure
Laundromat pricing typically operates on a per-machine basis, with costs varying according to machine size and cycle type. Larger machines generally command higher per-cycle prices but offer better value when calculated on a cost-per-pound basis for substantial loads. Dryer usage is commonly priced by time increment, with customers adding payment to extend drying cycles as needed for their specific items.
The laundromat industry has seen pricing evolution over recent decades, with many facilities transitioning from traditional coin-operated systems to card-based or digital payment options. These payment systems allow for more flexible pricing structures and can provide convenience for customers who may not carry exact change.
Role in the Community
Laundromats serve as more than simple service providers in urban communities. They function as informal gathering spaces where neighbors encounter one another during routine tasks, contributing to the social fabric of their neighborhoods. In Reading, as in many American cities, laundromats provide essential infrastructure that supports the daily lives of working families, students, seniors, and others who depend on accessible laundry facilities.
The continued operation of neighborhood laundromats like Hillside Laundromat reflects ongoing demand for these services despite changes in housing patterns and home appliance availability. For many urban residents, the laundromat remains the most practical and economical option for managing household laundry, particularly for those in rental housing or with limited space for home equipment.
Practical Information for Visitors
Customers planning to visit Hillside Laundromat should prepare for a self-service experience, bringing their own laundry detergent, fabric softener, and any other supplies they prefer to use. Arriving with sorted laundry can help maximize efficiency during the visit. The facility's large-capacity machines make it suitable for customers with substantial loads or oversized items that require commercial equipment.
The wheelchair accessible entrance and parking accommodate customers with mobility needs, and the facility's location on North 13th Street provides access to the surrounding Reading community. As with most self-service laundromats, customers should allow adequate time for complete wash and dry cycles, which typically range from one to two hours depending on load size and fabric type.
Unique Details About Hillside Laundromat
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for Hillside Laundromat
Reading, PA 19604
United States of America
County: Berks County
Customer Reviews
4.1 out of 5 stars
Based on 25 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 12%
3 star reviews
- 16%
2 star reviews
- 16%
1 star reviews
- 0%
Working Hours / Hours of Operation
- Monday:
- 11AM-8PM
- Tuesday:
- 11AM-8PM
- Wednesday:
- 11AM-8PM
- Thursday:
- 11AM-8PM
- Friday:
- 11AM-8PM
- Saturday:
- Closed
- Sunday:
- 11AM-8PM





