
Horizon Farm Credit
Horizon Farm Credit is a loan agency in Shoemakersville, PA serving agricultural and rural borrowers. Customers appreciate their patronage program and friendly loan officers like Kelsey.
What people love about Horizon Farm Credit
Exceptional Service from Kelsey (Loan Officer)
Kelsey is specifically named as a positive point of contact, suggesting she provides a notably pleasant experience for customers she works with.
Patronage Program
This program is called out with enthusiasm as a distinguishing benefit that contributes to customer satisfaction and loyalty.
Key Themes from Reviews of Horizon Farm Credit
Customer Service Quality
MixedCustomer service experiences are polarized—some customers find staff friendly and easy to work with, while others report feeling dismissed and unsupported when facing issues.
Computer/System Issues
NegativeCustomers report frustrating technical limitations with the company's computer systems, particularly around final payments and documentation.
Loan Management & Accuracy
NegativeAt least one customer experienced what they describe as significant errors in loan tracking and account management, with severe consequences for their business.
Patronage/Rewards Program
PositiveThe patronage program is appreciated by satisfied customers as an added benefit of borrowing.
About Horizon Farm Credit
Overview
Horizon Farm Credit operates as a specialized lending institution serving agricultural communities from its Shoemakersville, Pennsylvania location at 1513 Main Street. As part of the broader Farm Credit System, this loan agency provides financing solutions tailored specifically to the needs of farmers, rural landowners, and agricultural businesses throughout the region. The Shoemakersville branch serves as one of multiple locations through which Horizon Farm Credit extends its services to borrowers in Pennsylvania and surrounding areas.
The Farm Credit System Context
Farm Credit institutions occupy a distinct position within the American financial landscape. The Farm Credit System was established by Congress in 1916 to provide a reliable source of credit to agricultural producers and rural communities. Unlike traditional banks, Farm Credit associations operate as borrower-owned cooperatives, meaning that customers who take out loans become member-owners of the institution. This cooperative structure influences how these organizations operate and distribute earnings back to their membership base.
Horizon Farm Credit functions within this cooperative framework, offering agricultural lending products while maintaining a governance structure that gives borrowers a stake in the organization's operations. The cooperative model has historically been significant in rural America, providing farmers with access to capital during periods when traditional banking institutions were less willing or able to serve agricultural borrowers.
Services and Lending Products
As a loan agency focused on agricultural finance, Horizon Farm Credit provides various types of credit products designed for the specific needs of farming operations and rural property owners. Agricultural lenders in this category typically offer several core financing options:
- Operating loans for seasonal expenses such as seed, fertilizer, livestock feed, and equipment maintenance
- Real estate financing for farmland purchases, rural home construction, and land improvements
- Equipment loans for tractors, combines, irrigation systems, and other agricultural machinery
- Lines of credit that provide flexible access to funds as operational needs arise
- Financing for beginning farmers who may have limited credit history or collateral
- Loans for rural home purchases in eligible areas
The specific products available through the Shoemakersville location align with the broader Horizon Farm Credit portfolio, which is designed to address the cyclical and capital-intensive nature of agricultural production. Farming operations often require substantial upfront investment with returns that depend on harvest outcomes, commodity prices, and weather conditions, making specialized lending expertise particularly valuable in this sector.
Patronage Program
One distinguishing feature of Farm Credit cooperatives is the patronage dividend program. Because these institutions operate as cooperatives owned by their borrowers, a portion of the organization's earnings is typically returned to member-borrowers in the form of patronage payments. This effectively reduces the net cost of borrowing for participating customers.
Horizon Farm Credit maintains such a patronage program, which distributes earnings back to borrowers based on the amount of business they conduct with the institution. The specifics of patronage distributions vary from year to year depending on the organization's financial performance, but the program represents a tangible benefit of the cooperative lending model that differentiates Farm Credit institutions from conventional commercial lenders.
Geographic Service Area
The Shoemakersville branch is situated in Berks County, Pennsylvania, a region with deep agricultural roots. Berks County and the surrounding area encompass diverse farming operations including dairy farms, crop production, poultry operations, and specialty agriculture. The Pennsylvania Dutch country heritage of this region has sustained multi-generational farming families who represent a core constituency for agricultural lenders.
Horizon Farm Credit's service territory extends beyond this single location, with the organization maintaining multiple branch offices to serve rural communities across a broader geographic footprint. The Shoemakersville office provides local access for borrowers in the immediate area while connecting them to the full resources of the larger Horizon Farm Credit organization.
Facility Accessibility
The Shoemakersville location maintains accessibility features for visitors with mobility considerations. The facility includes a wheelchair accessible entrance and wheelchair accessible parking, ensuring that customers with disabilities can conduct business at the branch without physical barriers. These accommodations reflect standard accessibility requirements for public-facing financial institutions.
Working with Agricultural Lenders
Agricultural lending differs from conventional consumer or commercial lending in several important respects. Loan officers at institutions like Horizon Farm Credit typically possess specialized knowledge of farming operations, agricultural economics, and the unique risk factors that affect rural borrowers. Understanding crop cycles, livestock markets, land valuation, and farm management practices enables these lenders to structure financing that aligns with the realities of agricultural production.
Borrowers working with Farm Credit institutions generally interact with assigned loan officers who manage their accounts and serve as primary points of contact for questions, applications, and account servicing. The relationship-based nature of agricultural lending means that loan officers often develop ongoing familiarity with their clients' operations over multiple years and financing cycles.
Contact Information
Horizon Farm Credit's Shoemakersville branch can be reached by telephone at 1-888-339-3334. This toll-free number connects callers with the organization's customer service resources. The branch is located at 1513 Main Street in Shoemakersville, Pennsylvania, with the ZIP code 19555. Prospective borrowers and existing customers can visit the branch location for in-person consultations regarding loan products, account management, and other services.
Regulatory Framework
Farm Credit institutions operate under federal oversight through the Farm Credit Administration, an independent agency that regulates and examines Farm Credit System institutions. This regulatory structure provides a framework for the safety and soundness of these specialized lenders while ensuring they fulfill their mission of serving agricultural and rural credit needs. Borrowers working with Farm Credit associations benefit from the regulatory protections and oversight that govern these institutions.
The Farm Credit System's structure as a government-sponsored enterprise means that while these institutions are privately owned by their borrower-members, they operate with certain advantages in accessing capital markets, which can translate into competitive interest rates for agricultural borrowers. This positioning has made Farm Credit associations significant players in agricultural finance throughout the United States.
Unique Details About Horizon Farm Credit
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information for Horizon Farm Credit
Shoemakersville, PA 19555
United States of America
County: Berks County
Phone: +1 888-339-3334
Customer Reviews
2.3 out of 5 stars
Based on 3 reviews
Review data
5 star reviews
- 33%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 67%
Working Hours / Hours of Operation
- Monday:
- 8AM-4:30PM
- Tuesday:
- 8AM-4:30PM
- Wednesday:
- 8AM-4:30PM
- Thursday:
- 8AM-4:30PM
- Friday:
- 8AM-4:30PM
- Saturday:
- Closed
- Sunday:
- Closed
Location Map
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