
Infinity Limousine
Infinity Limousine in Reading, PA provides limousine and party bus services for weddings, proms, airport transportation, and special events. Known for immaculately clean vehicles stocked with amenities and personable drivers who make celebrations memorable.
What people love about Infinity Limousine
Well-Stocked Party Buses/Limos with Amenities
Multiple reviews specifically call out the impressive level of amenities provided (snacks, sodas, water, ice, cups, napkins) as exceeding expectations and adding significant value to the experience.
Exceptional Service from Driver Tom
Tom is mentioned by name in at least 5 separate reviews, consistently praised for being punctual, professional, personable, funny, and making customers feel like family during their special occasions.
Owner Andy's Personal Involvement & Responsiveness
No reason provided.
Last-Minute Emergency Assistance
Multiple reviews highlight the company's exceptional ability to accommodate urgent, last-minute requests during stressful situations, providing peace of mind when customers needed it most.
Key Themes from Reviews of Infinity Limousine
Driver Professionalism & Friendliness
PositiveCustomers consistently praise drivers for being professional, punctual, communicative, personable, and going above and beyond to create enjoyable experiences.
Vehicle Cleanliness & Quality
PositiveCustomers frequently highlight that vehicles are immaculately clean, well-maintained, comfortable, and impressively stocked with amenities like snacks, drinks, and ice.
Office Communication & Booking Experience
MixedMost customers find booking easy with responsive, helpful office staff (especially Andy and Jen), though one detailed review describes a significant communication breakdown that resulted in a missed pickup.
Punctuality & Reliability
MixedThe vast majority of reviews praise drivers for being on time or early, though a few negative experiences describe last-minute cancellations or no-shows that significantly impacted customers.
Pricing & Value
PositiveCustomers consistently feel they receive excellent value for the quality of service provided, with pricing described as fair, reasonable, and competitive.
Problem Resolution & Service Recovery
MixedThe company has demonstrated ability to handle last-minute requests and emergencies admirably, though one prom experience showed poor handling when the contracted vehicle wasn't available.
Special Event Service (Weddings, Proms, Birthdays)
Mostly PositiveMost special event customers report excellent experiences with the company making celebrations memorable, though one prom experience fell significantly short of expectations due to vehicle substitution and service issues.
About Infinity Limousine
Overview of Infinity Limousine
Infinity Limousine is a transportation service provider based in Reading, Pennsylvania, operating from its location on Bernville Road in the northern section of the city. The company offers chauffeured vehicle services for a range of occasions, from airport transfers to milestone celebrations such as weddings, proms, and birthday parties. The business serves the greater Reading area and surrounding Berks County region, providing both individual transportation and group services through its fleet of vehicles.
Services and Fleet
The company operates a diverse fleet that includes traditional limousines, party buses, SUVs such as Cadillac Escalades and Chevrolet Suburbans, and larger passenger vehicles capable of accommodating groups. This variety allows Infinity Limousine to serve different customer needs, from intimate airport pickups requiring a single luxury vehicle to large group outings that necessitate party bus capacity.
Party bus and limousine rentals represent a significant portion of the business, with vehicles typically outfitted for celebratory occasions. The company stocks its party vehicles with refreshments including bottled water, sodas, snacks, ice, cups, and napkins. Some vehicles are equipped with entertainment systems capable of displaying customer-provided content such as slideshows or videos, which proves useful for birthday celebrations, anniversaries, and similar events where personalized media adds to the occasion.
Airport transportation constitutes another core service offering. The company provides transfers to and from regional airports, with drivers coordinating pickup times and locations in advance. This service caters to both individual travelers and groups requiring reliable transportation to catch flights or return home after travel.
Special Event Transportation
Wedding transportation represents a notable specialty for Infinity Limousine. The company provides vehicles for bridal parties, transporting wedding participants between venues throughout the celebration day. This includes shuttling guests from hotels to ceremony locations, moving wedding parties between ceremony and reception sites, and providing departure transportation for newlyweds. The logistical demands of wedding day transportation require precise timing and coordination, as delays can cascade through carefully planned schedules.
Prom season brings another category of special event bookings. High school students and their families hire the service for the traditional arrival at prom venues, with the company offering various vehicle options ranging from classic limousines to larger party buses that can accommodate groups of friends traveling together. These bookings often involve specific requests regarding vehicle type, color, and amenities.
Birthday celebrations, bachelor and bachelorette parties, wine tours, and sporting event outings round out the special occasion services. The party bus format proves particularly popular for these group activities, allowing passengers to socialize during transit rather than navigating separately to destinations.
Operational Approach
The company maintains a booking process that typically involves direct communication with office staff to arrange service details. Customers coordinate vehicle selection, pickup locations, timing, and any special requirements through phone conversations or other direct contact. The business operates under owner involvement, with the proprietor often personally handling inquiries and coordinating service arrangements.
Driver communication represents a standard part of the service protocol, with chauffeurs typically contacting customers in advance of scheduled pickups to confirm details and address any last-minute questions. This advance coordination helps ensure smooth service execution, particularly for time-sensitive transportation such as airport transfers or wedding day logistics.
The company has demonstrated capacity for handling urgent, last-minute requests. Situations arise where customers face unexpected transportation needs due to changed circumstances, and the business has shown ability to mobilize vehicles on short notice when availability permits. This flexibility proves valuable for customers facing sudden changes to their plans.
Location and Service Area
The Bernville Road address places Infinity Limousine in a location accessible to much of Berks County and the surrounding region. Reading sits in southeastern Pennsylvania, approximately 60 miles northwest of Philadelphia, positioning the company to serve both local transportation needs and connections to the broader metropolitan area.
The geographic location allows the company to provide airport transfer services to multiple regional airports, including those serving the Philadelphia metropolitan area. Corporate travelers, vacationers, and groups traveling for events utilize these services for reliable transportation that eliminates the complications of parking at airport facilities or coordinating multiple vehicles.
Accessibility and Payment
The facility features wheelchair accessible entrance points and parking areas, accommodating customers with mobility requirements. This accessibility extends to the physical location where customers may visit for inquiries or vehicle viewing.
Payment options include both credit and debit cards, providing flexibility for customers in how they settle their transportation costs. This acceptance of electronic payment methods aligns with standard practices in the professional transportation industry.
Staffing and Personnel
The company employs a team of drivers who operate the various vehicles in the fleet. These chauffeurs handle the direct customer interaction during transportation, managing not only the driving responsibilities but also attending to passenger comfort and any special requests during the journey. The driver role in limousine and party bus services extends beyond simple transportation to include elements of hospitality, as passengers often celebrate during their time in the vehicle.
Office staff handle the administrative and coordination aspects of the business, including taking bookings, answering inquiries, and managing the scheduling logistics that keep multiple vehicles and drivers organized across various commitments. This back-office function proves essential for a service business that must coordinate numerous variables including vehicle availability, driver schedules, customer requirements, and timing constraints.
Industry Context
Limousine and chauffeured transportation services occupy a specific niche in the broader transportation industry, distinct from taxi services, rideshare platforms, and public transit. The sector serves customers seeking a combination of reliability, comfort, and presentation that standard transportation options do not provide. Special occasions drive much of the demand, as customers mark significant life events with transportation that matches the importance of the occasion.
The Reading market includes various transportation options, with Infinity Limousine operating as one of the established providers in the local chauffeured vehicle segment. The company competes on factors including fleet variety, pricing, service quality, and availability, with reputation playing a significant role in a business category where customers often make selections based on recommendations and reviews.
Contact Information
Customers can reach Infinity Limousine by telephone at +1 610-685-4333. The business is located at 2642 Bernville Road, Reading, Pennsylvania 19605. Prospective customers typically contact the company to discuss their transportation needs, receive pricing information, and arrange bookings for their specific requirements.
Unique Details About Infinity Limousine
Payments
- Debit cards
- Credit cards
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information for Infinity Limousine
Reading, PA 19605
United States of America
County: Berks County
Phone: +1 610-685-4333
Customer Reviews
4.5 out of 5 stars
Based on 83 reviews
Review data
5 star reviews
- 87%
4 star reviews
- 1%
3 star reviews
- 1%
2 star reviews
- 0%
1 star reviews
- 11%
Working Hours / Hours of Operation
- Monday:
- Open 24 hours
- Tuesday:
- Open 24 hours
- Wednesday:
- Open 24 hours
- Thursday:
- Open 24 hours
- Friday:
- Open 24 hours
- Saturday:
- Open 24 hours
- Sunday:
- Open 24 hours
Location Map
Similar Logistics Near Reading, PA
BerksConnect: everything local in Berks County, PA.
8,700+ local businesses with AI-summarized reviews, plus local guides, jobs, and what's happening around the county.







