
Jakes Coin Laundry
Jakes Coin Laundry in Reading offers convenient laundry services with a comfortable waiting area and television for entertainment. Customers appreciate its prime location and recent upgrades.
What people love about Jakes Coin Laundry
Television Entertainment
Multiple customers specifically mention the TV as a positive feature that helps pass time while waiting for laundry, suggesting this amenity is appreciated when the facility is functional.
Convenient Location and Atmosphere
Despite the numerous issues, some customers still appreciate the location convenience and mention comfortable seating areas, indicating the facility has some redeeming physical features.
Recent Upgrades/Improvements
A few customers mention recent upgrades and rate it as the best in the area, suggesting there may have been some recent improvements that some customers have noticed and appreciated.
Key Themes from Reviews of Jakes Coin Laundry
Equipment Functionality
NegativeCustomers consistently report that a majority of washing and drying machines are broken or out of order, making it difficult to complete laundry tasks.
Card Payment System Issues
NegativeThe card-based payment system frequently malfunctions, causing customers to lose money without receiving service or refunds.
Cleanliness and Hygiene
NegativeCustomers report severe cleanliness issues including foul odors, mold, roaches, rats, and generally unsanitary conditions throughout the facility.
Customer Service and Support
NegativeCustomers experience poor or non-existent customer service with no on-site staff, unreliable phone support, and failure to resolve issues or provide refunds.
Operating Hours and Access
NegativeThe business frequently operates outside of posted hours, locking customers out early or opening late, sometimes trapping customers' belongings inside.
Facility Maintenance and Upkeep
NegativeCustomers note significant deterioration in facility maintenance with structural issues like leaking ceilings and overall decline from previous better conditions.
Pricing and Value
MixedWhile some customers appreciate the affordable pricing, others are frustrated by the mandatory $2 card fee and the card-only payment system.
About Jakes Coin Laundry
Overview
Jakes Coin Laundry is a self-service laundry facility located along North 9th Street in Reading, Pennsylvania. Situated in the northern section of the city, this laundromat serves residents of the surrounding Reading neighborhoods who require access to commercial washing and drying equipment for their household laundry needs. The facility operates as a card-based payment system rather than a traditional coin-operated model, despite the business name suggesting otherwise.
Location and Accessibility
The laundromat occupies a location in the 1500 block of North 9th Street in Reading, within Berks County, Pennsylvania. This positioning places it within reach of several residential areas in northern Reading, providing laundry services to a community that includes both English and Spanish-speaking populations. The facility has been designed with accessibility considerations in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, making it available to customers with mobility challenges or those who use wheelchairs.
North 9th Street serves as a significant thoroughfare in this part of Reading, and the laundromat's placement along this corridor provides visibility and access for local residents. The surrounding area is primarily residential, meaning the facility draws its customer base largely from nearby neighborhoods rather than serving as a destination for those traveling from distant locations.
Facility and Equipment
Jakes Coin Laundry operates as a self-service establishment where customers independently use the washing machines and dryers on the premises. The facility contains multiple units of both washers and dryers to accommodate various load sizes and customer volumes. As is standard in the laundromat industry, customers bring their own laundry supplies or purchase them on-site, load their items into available machines, and wait on the premises while their laundry cycles complete.
The facility includes a seating area where customers can wait while their laundry is being processed. Television sets are available in the waiting area, providing entertainment during the time customers spend at the location. This amenity addresses the practical reality that laundry cycles can take considerable time, and having something to occupy that waiting period can make the experience more manageable for customers who may spend an hour or more at the facility.
The business utilizes a card-based payment system rather than accepting coins directly into the machines. Customers load monetary value onto reusable cards, which are then used to activate the washing and drying equipment. This system requires an initial card purchase, with the cards costing two dollars. Once obtained, these cards can be reloaded with additional funds for subsequent visits. This payment model has become increasingly common in the laundromat industry as it reduces the need for coin collection and can simplify the payment process once customers are familiar with the system.
Service Model
As a self-service laundromat, Jakes Coin Laundry follows the traditional model where customers handle all aspects of their laundry process independently. This includes selecting available machines, loading and unloading their items, adding detergent and fabric softener, selecting wash and dry cycles, and monitoring their laundry until completion. The self-service model keeps operating costs lower than full-service alternatives, which typically translates to more affordable pricing for customers.
The facility caters to a diverse customer base, including individuals and families who may not have access to in-home laundry equipment, those with large items that require commercial-sized machines, and residents who prefer the efficiency of using multiple machines simultaneously to complete their laundry in a single visit. Commercial laundromat equipment generally offers larger capacity than residential units, making these facilities particularly useful for washing bulky items like comforters, blankets, and large loads of clothing.
Community Context
Reading, Pennsylvania, where Jakes Coin Laundry operates, is a city with a significant population that includes many residents who rely on laundromat services. The city has a diverse demographic makeup, including a substantial Latino population, which is reflected in the bilingual nature of the customer base that frequents establishments like this one. The laundromat serves as a practical resource for community members, providing an essential service that supports daily household functioning.
Laundromats like Jakes Coin Laundry play a particular role in urban communities where apartment buildings and rental housing may not include in-unit laundry facilities. For many residents, these establishments represent the primary means of washing and drying clothing and household textiles. The presence of such facilities in residential neighborhoods reduces the burden of traveling long distances to access laundry services.
Practical Information for Visitors
Customers planning to visit Jakes Coin Laundry should be aware of several practical considerations. The facility operates on a card-only payment system, so first-time visitors will need to purchase a card before using any equipment. Bringing sufficient funds to load onto the card is advisable, as both washing and drying cycles require payment. The initial card purchase adds to the overall cost of the first visit but becomes a non-factor for returning customers who retain their cards.
The laundromat serves a walk-in customer base without appointments, operating on a first-come, first-served basis for machine availability. During peak hours, typically evenings and weekends, customers may experience wait times for available machines. Planning visits during off-peak hours can result in better machine availability and a less crowded environment.
Customers should bring their own laundry supplies including detergent, fabric softener, and dryer sheets if desired. Having a laundry basket or bag to transport items to and from the facility is also recommended. Some customers choose to bring reading material, mobile devices, or other items to occupy their time during wash and dry cycles, though the on-site television provides an alternative form of entertainment.
The wheelchair accessible features of the facility make it a viable option for customers with disabilities or those accompanying family members who require accessible facilities. The accessible parking lot and entrance ensure that the building can be entered without navigating stairs or other barriers.
Role in Local Commerce
Jakes Coin Laundry represents one of the laundry service options available to Reading residents in the North 9th Street area. Self-service laundromats remain an important component of local commerce in many American cities, providing services that support household functioning for residents across various economic circumstances. These establishments operate within a straightforward business model: providing access to commercial laundry equipment in exchange for per-use fees, allowing customers to maintain clean clothing and household items without the significant investment required for purchasing home laundry equipment.
Unique Details About Jakes Coin Laundry
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Alternative Local Businesses in Reading, PA
Contact Information for Jakes Coin Laundry
Reading, PA 19604
United States of America
County: Berks County
Customer Reviews
2.9 out of 5 stars
Based on 67 reviews
Review data
5 star reviews
- 31%
4 star reviews
- 7%
3 star reviews
- 13%
2 star reviews
- 10%
1 star reviews
- 37%
Working Hours / Hours of Operation
- Monday:
- 6AM-12AM
- Tuesday:
- 6AM-12AM
- Wednesday:
- 6AM-12AM
- Thursday:
- 6AM-12AM
- Friday:
- 6AM-12AM
- Saturday:
- 6AM-12AM
- Sunday:
- 6AM-12AM





