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Jolan Kennels

3.9(16 reviews)
UnclaimedKennelKennel

What people love here...

Exceptional Attentiveness & Caring Staff

Multiple customers highlight staff members going above and beyond to care for their pets.

two of the women that worked/work there are absolutely amazing.
Staff attentive and cared for our pets wonderfully!!

Key Themes from Reviews

Communication & ResponsivenessNegative

Customers often struggle to reach the kennel by phone and experience delays or no responses to messages.

"I immediately placed a call and left a voicemail requesting a call back. I’m still waiting to hear back."
"How do you get in contact with them. I have made several calls have texted them and I get no answer"

About Jolan Kennels

Welcome to Jolan Kennels: Your Pet’s Home Away From Home in Reading, PA

Nestled in the heart of Reading, Pennsylvania, Jolan Kennels offers a warm, family-oriented environment where your dog or cat can relax, play, and thrive while you’re away. As a locally owned and operated kennel, we understand that leaving your four-legged family member behind can be stressful. That’s why our mission is simple: to treat every pet as one of our own, providing attentive care, clean and comfortable accommodations, and the peace of mind you deserve.

Exceptional Attentiveness & Caring Staff

At Jolan Kennels, we believe the best care starts with genuine compassion. Our team of dedicated pet professionals has earned praise for going above and beyond, forming bonds with each guest and anticipating their needs. “Staff attentive and cared for our pets wonderfully!” raves one happy customer. Another adds, “Two of the women that worked/work there are absolutely amazing.” From daily playtime and individualized feeding routines to special attention for anxious or elderly pets, our staff treats your animal like part of the family.

Flexible Scheduling & Last-Minute Accommodations

Life is unpredictable, and travel plans can change in a pinch. That’s why we’re proud to offer flexible booking options and same-day or last-minute accommodations whenever possible. Our front-desk team works tirelessly to secure the dates you need, even during peak seasons. As one client enthused, “She helped me on short notice and accommodated my crazy dog,” and another shared, “Worked with us on dates we needed.” You can count on Jolan Kennels to be proactive and resourceful, making your reservation process as seamless as possible.

Clean Facilities & Competitive Pricing

A spotless environment is crucial to your pet’s health and comfort. Our boarding rooms and exercise yards undergo rigorous daily cleaning, ensuring fresh bedding, sanitization of toys, and secure fencing. Customers frequently highlight our “super clean” spaces and “very reasonable prices,” noting that Jolan Kennels represents outstanding value in the Reading area. While our affordability does not compromise standards, we continually review our pricing structure to remain competitive and deliver excellent service at every price point.

Commitment to Ongoing Improvement

At Jolan Kennels, we listen closely to feedback and embrace opportunities to grow. We recognize that timely communication is vital, and we’ve taken steps to enhance our responsiveness—upgrading our phone system, expanding staff availability, and implementing a streamlined messaging platform. We know our clients sometimes experience delays—“I immediately placed a call and left a voicemail requesting a call back. I’m still waiting to hear back”—and we are dedicated to improving callback times and maintaining transparent, proactive outreach.

We also understand that the safety and well-being of your pet hinge on rigorous supervision and secure handling of personal items. To address concerns around pet health and belongings security, we have tightened intake procedures, introduced detailed item-tracking logs, and reinforced staff training on safe feeding and play practices. These measures are designed to prevent incidents—like pets consuming something they shouldn’t or personal blankets going missing—and to restore trust with every family we serve.

Why Choose Jolan Kennels?

Family-Like Atmosphere
Guests consistently describe our kennel as “friendly” and “welcoming,” with owners and staff who genuinely adore animals. Your pet isn’t just a number here—they become part of the Jolan Kennels family.

Personalized Care Plans
Whether your dog needs extra potty breaks, medication administration, or special dietary accommodations, we create tailor-made care profiles for each boarder.

Safe, Comfortable Accommodations
Our suite-style kennels, natural-light play yards, and cozy resting areas ensure pets enjoy fresh air, exercise, and the comforts of home.

Transparent, Affordable Pricing
We provide clear rate sheets and no-surprise billing. Discounts on extended stays and return visits make high-quality care even more accessible.

Peace of Mind
Real-time photo updates, regular check-ins, and a commitment to swift communication give you confidence that your pet is happy, healthy, and well looked after.

Book Your Pet’s Stay Today

Located in Reading, PA, Jolan Kennels combines small-town friendliness with professional standards you can trust. Whether you need a weekend getaway solution, a week-long vacation board, or short-term day care, our team is ready to welcome your furry friend. Contact us now to reserve your dates and discover why so many local pet owners rely on Jolan Kennels for dependable, caring, and affordable boarding.

Experience the difference of a kennel that feels like family—where every tail wag, purr, and happy dance reminds you that your pet’s well-being is our top priority.

About This Business

Accessibility

  • Wheelchair accessible parking lot

Contact Information

551 W Neversink Rd
Reading, PA 19606
United States of America
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Customer Reviews

3.9 out of 5 stars

Based on 16 reviews

Review data

5 star reviews

63%

4 star reviews

6%

3 star reviews

6%

2 star reviews

6%

1 star reviews

19%

Working Hours

Monday:
8:30-11AM,4-6PM
Tuesday:
8:30-11AM,4-6PM
Wednesday:
8:30-11AM,4-6PM
Thursday:
8:30-11AM,4-6PM
Friday:
8:30-11AM,4-6PM
Saturday:
8:30-11AM,4-6PM
Sunday:
8-9AM,5-6PM

Location Map