Keystone Spine & Dr O Logo

Keystone Spine & Dr O

3.8(56 reviews)
UnclaimedDoctorDoctor, Pain control clinic

What people love here...

Exceptional Care by Carol Roach, CRNP

Multiple patients emphasize Carol’s empathy, attentive listening, and personalized care as instrumental in improving their quality of life.

Her CRNP Carol Roach, I cannot express who has endlessly supported me... I would give 10 stars.
Carol has always listened to my timeline of symptoms... and created a unique and functional treatment plan.

Key Themes from Reviews

Administrative Efficiency and ResponsivenessNegative

Many customers report repeated difficulties reaching staff by phone, delays or errors in scheduling, paperwork, and record requests.

"the women who schedules new patient appointments NEVER answers the phone. You leave a voice mail and she calls you back..."
"I’ve been there twice and called about 7 times about the situation and still not resolved no copy they have no clue what I’m talking about"

About Keystone Spine & Dr O

Overview

Located in the heart of Wyomissing, PA, Keystone Spine & Dr O is a leading doctor-led pain control clinic dedicated to restoring patients’ mobility and quality of life. Specializing in both surgical and non-surgical spine care, the practice combines state-of-the-art techniques with a deeply personal touch. From first phone call to long-term follow-up, Keystone Spine & Dr O strives to deliver seamless, compassionate care for anyone suffering from chronic back, neck, or nerve pain.

Comprehensive Pain Management Services

At Keystone Spine & Dr O, every treatment plan begins with a thorough evaluation of your individual needs. Whether you arrive seeking relief through minimally invasive injections or require advanced surgical intervention, the clinic’s multidisciplinary team—comprising board-certified doctors, physician assistants, and nurse practitioners—collaborates on a customized roadmap to recovery.
• Diagnostic imaging and targeted pain-blocking injections for immediate relief
• Tailored physical therapy regimens to rebuild strength and flexibility
• Expertise in complex procedures, including discectomies and spinal fusion

Compassionate Team and Doctor Expertise

Patients consistently highlight the exceptional bedside manner of Keystone Spine & Dr O’s providers. Dr. Steven Evans is celebrated for his warm humor, clear explanations, and unwavering respect for each patient’s concerns. “He never makes you feel rushed,” one patient notes, “and we truly work as a team.” Dr. Banco’s surgical skill has likewise earned rave reviews: after a successful discectomy, one patient reported returning to daily activities at 100% capacity. Beyond the physicians, Carol Roach, CRNP, stands out for her empathetic listening and personalized treatment plans—patients say she “endlessly supports” them and crafts solutions that fit their unique lifestyles.

Patient-Centered Outcomes

The ultimate measure of any pain control clinic is how well it alleviates suffering. Keystone Spine & Dr O prides itself on delivering life-changing results:
• Instant relief and lasting benefit from targeted injections—one patient described their second injection as “lasting beyond my hopes.”
• Smooth recoveries from surgeries that bring patients back to work, play, and family life with newfound confidence.
• A collaborative approach in which patients understand every step, from diagnosis through rehabilitation.

Administrative Efficiency and Insurance Support

Navigating medical paperwork and insurance claims can be daunting, but Keystone Spine & Dr O is committed to transparency and clear communication. A dedicated insurance team works directly with St. Joseph’s Medical Center and other carriers to minimize surprise charges, while front-office coordinators guide patients through forms and pre-authorization processes. Recent enhancements include:
• Streamlined scheduling software to reduce callback times and eliminate double-booking
• A centralized “patient concierge” approach, so insurance questions and prior-authorization requests are handled promptly by a single point of contact
• On-demand support for medical record requests and referral paperwork

Booking and Visit Experience

While long-term patients often consider occasional wait times a small price for thorough care, Keystone Spine & Dr O continually refines its appointment flow. To respect your time, the clinic offers:
• Convenient online scheduling and secure patient portals for pre-visit paperwork
• Real-time appointment updates via text or email, so you’re never left wondering about delays
• Flexible hours, including select evening and weekend slots, to accommodate busy schedules

Why Choose Keystone Spine & Dr O

Choosing a pain control clinic is a personal decision. At Keystone Spine & Dr O in Wyomissing, PA, you’ll find:
• Award-winning clinicians whose combined expertise spans the full spectrum of spinal care
• A warm, supportive environment where even the most nervous patients feel heard and valued
• Proven track records of successful outcomes, from nonsurgical treatments to complex spine surgeries
• A staff dedicated to ongoing improvement—listening to patient feedback, refining protocols, and investing in technology that keeps you moving

Experience the difference of truly patient-focused spine care. Contact Keystone Spine & Dr O today to schedule your consultation and take the first step toward a pain-free tomorrow.

Categories

About This Business

Planning

  • Appointments recommended

Amenities

  • Restroom

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot

Contact Information

2607 Keiser Blvd #200
Wyomissing, PA 19610
United States of America

Website: Visit Website

Customer Reviews

3.8 out of 5 stars

Based on 56 reviews

Review data

5 star reviews

63%

4 star reviews

5%

3 star reviews

4%

2 star reviews

2%

1 star reviews

27%

Working Hours

Monday:
8AM-4:30PM
Tuesday:
8AM-4:30PM
Wednesday:
8AM-4:30PM
Thursday:
8AM-4:30PM
Friday:
8AM-4:30PM
Saturday:
Closed
Sunday:
Closed

Location Map