
Klee Funeral Home & Cremation Services, Inc.
Klee Funeral Home & Cremation Services in Shillington provides compassionate funeral and cremation care with thoughtful pre-planning services. Known for personal touches and patient guidance from owners Ron and Jerry.
What people love about Klee Funeral Home & Cremation Services, Inc.
Ron and Jerry's Personal Care and Partnership
Ron and Jerry are mentioned by name in multiple reviews with specific praise for their hands-on involvement, patience, and genuine care, suggesting they create strong personal connections with families.
The "Drive-By Home" Final Goodbye Gesture
This unique, deeply personal gesture is described with exceptional emotional gratitude, representing the kind of above-and-beyond service that creates lasting positive memories and strong word-of-mouth recommendations.
Informative Dinner Presentations
This community outreach approach is highlighted as making a difficult topic approachable while demonstrating generosity, setting the business apart through proactive education.
Prompt and Accommodating Service Timing
Multiple reviews emphasize the funeral home's responsiveness and flexibility with timing, which is particularly meaningful given the unpredictable nature of end-of-life situations.
Key Themes from Reviews of Klee Funeral Home & Cremation Services, Inc.
Compassionate Guidance During Difficult Times
PositiveCustomers consistently praise the funeral home for providing patient, compassionate guidance that helps families navigate the overwhelming process of losing a loved one.
Professionalism and Attention to Detail
PositiveFamilies appreciate the professional manner in which services are conducted and how thoroughly staff explain processes and options.
Going Above and Beyond with Personal Touches
PositiveThe funeral home is recognized for extraordinary acts of kindness and personalized gestures that create meaningful, memorable experiences for grieving families.
Pre-Planning Services and Education
PositiveCustomers find the pre-planning education valuable and appreciate that staff make the topic accessible and less intimidating.
Respectful Conduct and Sensitivity
MixedWhile most customers praise the respectful and sensitive treatment they received, one detailed negative review describes a significant lapse in sensitivity and professionalism during a late-night pickup.
Facility Quality
PositiveCustomers note the funeral home has an attractive facility that contributes to dignified and beautiful memorial services.
About Klee Funeral Home & Cremation Services, Inc.
Overview
Klee Funeral Home & Cremation Services, Inc. operates from 1 East Lancaster Avenue in Shillington, Pennsylvania, serving families throughout Berks County and the greater Reading metropolitan area. The establishment provides both traditional funeral services and cremation options, functioning as a full-service funeral home that handles arrangements from initial consultation through final disposition.
The funeral home is operated by Ron Klee and Jerry, who maintain direct involvement in family consultations and service coordination. This hands-on approach by the ownership distinguishes the operation from larger corporate funeral service providers, where families may interact primarily with rotating staff members rather than consistent personnel throughout the arrangement process.
Services and Offerings
Klee Funeral Home provides the standard range of services expected from a full-service funeral establishment. These include traditional funeral ceremonies, memorial services, cremation services, and the coordination of burial arrangements. The facility handles the logistical requirements that accompany death, including transportation of the deceased, preparation of necessary documentation, and liaison with cemeteries, clergy, and other service providers.
Cremation services represent a significant component of the business operations. The facility offers cremation as either a standalone service or in conjunction with traditional viewing and ceremony options. This flexibility allows families to customize arrangements according to their preferences, religious requirements, and budgetary considerations.
Pre-planning services constitute another notable aspect of the funeral home's offerings. The establishment conducts educational outreach through dinner presentations designed to inform community members about end-of-life planning options. These events serve a dual purpose: they provide practical information about funeral pre-arrangement while also introducing potential future clients to the funeral home's approach and personnel. The dinner format creates a less formal environment for discussing topics that many people find uncomfortable to address, making the subject more accessible to attendees who might otherwise avoid such conversations.
The pre-planning consultations cover topics including service options, cost considerations, and the practical benefits of making arrangements in advance of need. This approach allows individuals to make decisions without the emotional pressure and time constraints that typically accompany at-need arrangements following an unexpected death.
Facility and Accessibility
The funeral home occupies a location on Lancaster Avenue, one of the primary commercial corridors in the Shillington area. The facility includes spaces for visitation, services, and family consultations. According to available information, the premises feature gender-neutral restroom facilities.
Current accessibility information indicates limitations for visitors with mobility challenges. The facility does not feature wheelchair accessible entrances, seating areas, restrooms, or parking lot accommodations. Families with accessibility needs should contact the funeral home directly to discuss available accommodations or alternative arrangements. The facility also lacks assistive hearing loop technology for visitors with hearing impairments.
Services are conducted in English, with language assistance available in English for non-native speakers requiring additional support during consultations and arrangements.
Service Philosophy and Approach
The funeral home has established a reputation for personalized service delivery that extends beyond standard funeral home protocols. The operation is characterized by a willingness to accommodate specific family requests and to create individualized elements within services. This approach manifests in various ways, from flexibility in scheduling and logistics to the incorporation of meaningful personal touches that reflect the life and preferences of the deceased.
One distinctive practice that has drawn particular attention involves accommodating family requests for personalized final moments with their loved ones. The funeral home has demonstrated willingness to adjust standard procedures to allow families additional time or unique arrangements for saying goodbye, including coordinating stops at locations meaningful to the deceased or the family before cremation or burial.
The establishment has positioned itself as welcoming to all community members. Business listings indicate the funeral home identifies as LGBTQ+ friendly and maintains policies intended to create a comfortable environment for transgender individuals. These designations suggest an intentional effort to serve diverse populations within the community, recognizing that funeral homes serve families across all demographic categories during times of loss.
Geographic Service Area
Shillington is a borough in Berks County, Pennsylvania, located approximately three miles southwest of downtown Reading. The community has a population of approximately 5,000 residents and functions as part of the larger Reading metropolitan area, which encompasses roughly 420,000 people across Berks County.
Lancaster Avenue, where the funeral home is situated, serves as a main commercial artery connecting Shillington to neighboring communities including Mohnton, Wyomissing, and Reading. This central location provides convenient access for families throughout the immediate region.
The funeral home serves families from Shillington and surrounding municipalities, including the broader Berks County area. As with most funeral homes, the service area is not rigidly defined, and the establishment may accommodate families from more distant locations depending on circumstances and needs.
Operational Considerations
Funeral homes operate under circumstances that differ significantly from most service businesses. The nature of death means that families often require assistance at unpredictable times, including evenings, weekends, and holidays. Funeral establishments must maintain availability to respond to deaths as they occur, coordinate with hospitals, nursing homes, and hospice facilities, and begin the process of caring for the deceased promptly after death.
Klee Funeral Home maintains the operational capacity to respond to these time-sensitive situations. The process following a death typically includes transportation of the deceased from the place of death to the funeral home, meetings with family members to discuss and plan services, preparation of the deceased according to family wishes, coordination of service logistics, and completion of required legal documentation including death certificates.
The funeral home handles the administrative requirements associated with death, which can be substantial. These include coordinating with vital records offices, Social Security Administration, insurance companies, and various other entities that require notification or documentation following a death. This administrative support provides practical assistance to families during a period when they may be emotionally overwhelmed and unfamiliar with required procedures.
Contact Information
Klee Funeral Home & Cremation Services, Inc. can be reached by telephone at +1 610-777-7688. The funeral home is located at 1 East Lancaster Avenue in Shillington, Pennsylvania, 19607. Families seeking information about services, pre-planning options, or immediate need assistance can contact the establishment directly to speak with staff about their specific circumstances and requirements.
As with all funeral service providers, prospective clients are encouraged to schedule consultations to discuss options, understand pricing structures, and evaluate whether the funeral home's approach aligns with their expectations and needs. Pre-planning consultations are available for those wishing to make arrangements in advance, while at-need services are provided for families dealing with immediate loss.
Unique Details About Klee Funeral Home & Cremation Services, Inc.
Crowd
- LGBTQ+ friendly
- Transgender safespace
Other
- LGBTQ+ friendly
Amenities
- Gender-neutral restroom
Accessibility
Service options
- Language assistance: English
Contact Information for Klee Funeral Home & Cremation Services, Inc.
Shillington, PA 19607
United States of America
County: Berks County
Phone: +1 610-777-7688
Customer Reviews
4.8 out of 5 stars
Based on 17 reviews
Review data
5 star reviews
- 94%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 6%
Working Hours / Hours of Operation
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- Closed
- Sunday:
- Closed
Location Map
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