
Kohl's
Kohl's in Royersford is a sprawling department store offering quality products and exceptional customer service. Shoppers value the convenience of Amazon returns, personalized Sephora experiences, and rewarding promotions like Kohl’s Cash.
What people love about Kohl's
Convenient Amazon Return Service
Multiple reviewers specifically call out how seamless and helpful the Amazon return process is at this location.
Exceptional Sephora Team & Experience
Shoppers rave about the knowledgeable, friendly Sephora staff—especially CherylF—for making their visits feel personalized and fun.
Outstanding Service by Cashier Mark
Mark is repeatedly named for his personable approach and clear product knowledge, leaving a strong positive impression.
Above-and-Beyond Support from Wendy
Wendy’s proactive, empathetic assistance turned a stressful lost-item situation into a reassuring experience.
Key Themes from Reviews of Kohl's
Store Cleanliness & Organization
MixedCustomers appreciate the clean restrooms and overall premises but frequently encounter cluttered aisles and disorganized racks.
Staff Friendliness & Customer Service
PositiveShoppers consistently praise courteous, helpful associates who go above and beyond to assist.
Checkout Experience & Wait Times
NegativeMany customers face long lines and slow register service due to limited open lanes and understaffing.
Product Selection & Inventory
MixedWhile the store offers a broad range of merchandise, inventory gaps and disordered stock impede easy shopping.
Pricing & Promotions
PositiveFrequent coupons, Kohl’s Cash rewards, and strong sale pricing are highly valued by customers.
Additional Services (Amazon Returns & Sephora)
PositiveCustomers highlight the convenience of in-store Amazon returns and the quality of the Sephora experience as key differentiators.
About Kohl's
Kohl’s – Royersford, PA | Department Store
Discover an inviting one-stop shopping destination at Kohl’s in Royersford, PA. This popular department store blends value, variety, and exceptional service under one roof, making it a go-to spot for families, trendsetters, and bargain hunters alike. From weekly coupons and Kohl’s Cash to specialty services like Amazon returns and an in-store Sephora, Kohl’s delivers a retail experience that balances convenience, quality, and the personal touch shoppers crave.
A Mostly Spotless, Well-Maintained Store
Step inside and you’ll immediately notice the commitment to cleanliness. Restrooms are “fresh and clean,” as many customers point out, and the floors and common areas are regularly attended to. That said, with such a vast assortment of merchandise, some aisles can get a bit cluttered during peak hours. Disorganized racks occasionally make it hard to locate sizes or styles, but friendly staff are quick to lend a hand in tidying displays or personally guiding you to the right section. The overall sense is of a store that cares about its presentation, even if inventory restocking can sometimes lag behind the buzz of eager shoppers.
Customer Service That Goes the Extra Mile
At the heart of Kohl’s Royersford is a team of associates whose warmth and expertise set the store apart. It’s common to hear praise for associates who are “helpful and friendly” and who “really care about serving the customer.” Take Mark the cashier, a frequent name-drop in reviews—shoppers rave that he’s “very friendly, helpful, and even helped me understand new things about using Kohl’s Cash.” Then there’s Wendy, celebrated for turning a stressful lost-item situation into a comforting, confidence-restoring interaction. These individual acts of kindness ripple outward, creating an atmosphere where customers feel seen, supported, and eager to return.
A Broad Selection, With Occasional Inventory Gaps
Kohl’s Royersford delivers on its promise of variety. Apparel, home goods, electronics, beauty, and more line the shelves across multiple departments. Customers appreciate the expansive sneaker wall and wide array of women’s and men’s jeans—when sizes are in stock. The downside? Popular styles and sizes can sell out quickly, and restocking may not keep pace. “Lots of items out of stock” and “messy” are common refrains from shoppers hunting for a specific size or color. Yet for every missing SKU, there are dozens of hidden gems waiting to be discovered, and staff will gladly check the backroom or place special orders to ensure you walk away satisfied.
Value-Driven Pricing & Rewarding Promotions
One of Kohl’s strongest draws is its pricing strategy. Frequent coupons, clearance events, and Kohl’s Cash rewards create a sense of anticipation every time you open an email or stroll through the sales rack. Shoppers share that they “enjoy the clearance sales, Kohl’s Cash and additional weekly coupons,” describing the discounts as “excellent.” Whether you’re budgeting for back-to-school essentials or refreshing your fall wardrobe, the value-packed promotions at Kohl’s Royersford make high-quality brands more accessible to every shopper.
Beyond Retail: Amazon Returns & Sephora Convenience
Kohl’s Royersford goes above and beyond standard department-store fare with services designed to save you time and headaches. The dedicated Amazon drop-off point is a standout feature—shop, grab a coffee next door, and pop your return in the drop box without battling busy post-office lines. Reviewers call it “super convenient” and even label this Kohl’s their “preferred location to return Amazon products.”
Equally exceptional is the in-store Sephora boutique, where beauty enthusiasts can browse skincare and makeup curated by passionate experts. Customers rave about “CherylF,” who stays on top of trends and offers personalized recommendations that make every visit feel like a VIP experience. Whether you’re seeking a new eyeshadow palette or professional-grade skincare advice, the Sephora team at Kohl’s delivers attentive, trend-savvy service.
Checkout Experience & Areas for Improvement
While the sales floor and specialty services shine, the checkout lanes can test your patience—especially on weekends and holidays. Reviews commonly mention “only two checkouts open” and lines of “six people waiting” at a single register. Understaffing here can turn a triumphant shopping trip into a test of patience. Rest assured, Kohl’s management is aware of these bottlenecks and continuously works to optimize staffing and open additional lanes during peak times.
Why Kohl’s Royersford Is Worth a Visit
From its gleaming restrooms to the expert guidance of associates like Mark and Wendy, Kohl’s in Royersford, PA, offers a department-store experience that feels both familiar and intentionally tailored to your needs. Shop with confidence thanks to robust promotions, the thrill of seasonal clearance finds, and the reliability of annex services like Amazon returns and Sephora consultations. Despite occasional inventory gaps and checkout lines, you’ll leave feeling valued, well-served, and excited for your next visit. Drop by Kohl’s Royersford today and discover why so many in the community consider it their favorite retail destination.
Unique Details About Kohl's
Payments
- Checks
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- In-store pickup
- Onsite services
- In-store shopping
Contact Information for Kohl's
Royersford, PA 19468
United States of America
County: Montgomery County
Phone: +1 610-792-1555
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 1132 reviews
Review data
5 star reviews
- 53%
4 star reviews
- 28%
3 star reviews
- 11%
2 star reviews
- 4%
1 star reviews
- 4%
Working Hours / Hours of Operation
- Monday:
- 9AM-10PM
- Tuesday:
- 9AM-10PM
- Wednesday:
- 9AM-10PM
- Thursday:
- 9AM-10PM
- Friday:
- 9AM-10PM
- Saturday:
- 9AM-10PM
- Sunday:
- 9AM-9PM



