LA Kathy Nails & Spa
What people love here...
Exceptional Service from Fiona
Multiple guests name Fiona as a standout technician, praising her consistent skill and friendly demeanor.
Key Themes from Reviews
Nail Quality & DurabilityMixed
Customers report both exceptional, long-lasting results and issues with bulkiness, uneven finishes, and poor durability.
About LA Kathy Nails & Spa
Overview
LA Kathy Nails & Spa at 850 Golden Dr, Blandon, PA offers a full range of nail and spa services, including traditional manicures and pedicures, gel and dip powder enhancements, Crystal Gel applications, and complimentary back and shoulder massages during treatments. The salon bills itself as a one-stop destination for nail care with added pampering touches.
Service Offerings and Nail Quality (Mixed)
Customers choose LA Kathy Nails & Spa for its variety of nail treatments. The Crystal Gel and dip powder options receive praise for odor-free application, strong adhesion, and extended wear. Some guests report results that last well beyond their appointment, maintaining shine and chip-resistance for weeks. However, others note issues with bulkiness, uneven finishes, premature lifting, and brittle edges, suggesting that outcome can vary significantly by technician and selected service.
Staff and Customer Interaction (Positive)
Consistently highlighted as a strength, the team at LA Kathy Nails & Spa earns positive remarks for warmth and attentiveness. Many reviews single out “Fiona” as a standout technician, lauding her skill, clear communication, and friendly demeanor. Guests frequently mention feeling heard when discussing color choices and nail shapes, and appreciate personalized recommendations.
Cleanliness and Hygiene (Negative)
Several patrons express concerns over workspace cleanliness. Reports of visible dust, unsealed nail filings on tables, and doubts about tool sterilization appear in multiple reviews. These hygiene lapses have led some customers to question sanitation protocols and request additional assurance before service.
Pricing Transparency and Value (Mixed)
Pricing at LA Kathy Nails & Spa is generally competitive for the area, with advertised rates for basic manicures, pedicures, and gel services. A cash-only discount is often cited as a welcome value add. Contrastingly, other customers encounter unexpected up-charges for color changes, nail art, or product upgrades, and note inconsistencies between quoted and billed amounts. Clearer upfront communication on add-ons and fees could improve overall satisfaction.
Professionalism and Consistency (Negative)
While the salon’s atmosphere and select staff receive praise, professionalism varies by technician. Some visitors report rushed appointments, unattended requests, or inconsistent execution of service steps. A handful of reviews reference occasional lapses in courtesy or rushed finishes, indicating that quality control and standard operating procedures may benefit from reinforcement.
Appointment Management and Wait Times (Mixed)
Clients describe both ends of the spectrum when it comes to scheduling. Some secure same-day appointments and are seated promptly. Others face delays of 15–30 minutes beyond their booking time, and feel their services are hurried to catch up with the schedule. Prospective customers should anticipate potential wait periods and allow for flexibility.
Amenities and Atmosphere (Positive)
Despite some operational inconsistencies, the physical environment earns favorable comments. Visitors appreciate a spacious, well-lit salon layout complemented by relaxing background music and complimentary bottled water. The inclusion of back and shoulder massages during mani/pedi services is frequently cited as an unexpected luxury that enhances the overall experience.
By weighing these factors—durable gel options alongside variable finishing quality, friendly staff against occasional hygiene and professionalism gaps—potential clients can determine whether LA Kathy Nails & Spa aligns with their expectations for nail care and spa services.
Categories
About This Business
Payments
- Debit cards
- Credit cards
Planning
- Appointments recommended
Amenities
- Wi-Fi
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Onsite services
Contact Information
Claim This BusinessCustomer Reviews
4.2 out of 5 stars
Based on 225 reviews
Review data
5 star reviews
- 72%
4 star reviews
- 7%
3 star reviews
- 2%
2 star reviews
- 2%
1 star reviews
- 16%
Working Hours
- Monday:
- 9:30AM-7:30PM
- Tuesday:
- 9:30AM-7:30PM
- Wednesday:
- 9:30AM-7:30PM
- Thursday:
- 9:30AM-7:30PM
- Friday:
- 9:30AM-7:30PM
- Saturday:
- 9AM-7PM
- Sunday:
- 10AM-5PM