Lilibea's Inc Logo

Lilibea's Inc

4.5(67 reviews)
UnclaimedLingerie storeLingerie store, Swimwear store, Underwear store

What people love here...

Robin’s Personalized Expertise

Robin is repeatedly singled out for her warmth, deep fitting knowledge, and exceptional one-on-one attention.

Robin, the owner, is truly a gem—kind, gentle, and incredibly knowledgeable.
Robin was fantastic, getting me in right at 11 so I had time to get fitted and shop a little before going to work.

Key Themes from Reviews

Staff Service Quality & ProfessionalismMixed

While many customers rave about friendly, patient staff and personalized care, others report condescending attitudes, rude remarks, and unprofessional behavior.

"Robin, the owner, is truly a gem—kind, gentle, and incredibly knowledgeable."
"Horrible customer service. … She tells you nothing! Then gets nasty when you call and ask."

About Lilibea's Inc

About Lilibea’s Inc

Nestled in the heart of West Reading, PA, Lilibea’s Inc is your go-to lingerie store, swimwear store, and underwear store dedicated to helping you look and feel your best. Founded on a passion for precision fit and an appreciation for every shape and size, this boutique-style shop offers personalized attention in a warm, inviting atmosphere. From your first hello to the final fitting, Lilibea’s Inc blends professional expertise with a cozy, low-pressure environment—perfect whether you’re browsing everyday essentials or indulging in specialty pieces.

Expert Fittings & Personalized Service

At the core of Lilibea’s Inc is its commitment to fit expertise and accuracy. Owner Robin leads the way with bra fittings that customers describe as “unparalleled,” transforming uncomfortable undergarments into perfectly tailored pieces that boost confidence and even alleviate back pain. Caitlin, another seasoned fitter on the team, is praised for her patient, informative approach: she never rushes, never pushes, and always makes time to explain styles and brands in clear, friendly terms. While most guests rave about the personalized, one-on-one attention—“Robin is a gem—kind, gentle, and incredibly knowledgeable”—a handful note that service experiences can vary. Overall, you’re assured of leaving with an expertly fitted bra that feels amazing.

Curated Selection for Every Body

Lilibea’s Inc has earned a reputation for its thoughtfully curated product range. With sizes spanning petite to plus, and a lineup that includes coveted European labels like Freya and Le Mystère, you’ll find pieces you simply can’t try on in big-box retailers. From everyday cotton briefs and smooth microfiber t-shirts bras to delicate lace sets and high-performance swimwear, each item is chosen for quality, comfort, and style. Specialty shapewear and plus-size options speak directly to those who have long struggled to find well-fitting garments. As one customer put it, “Their collection is full of stunning, high-quality pieces—you’ll fall in love with your body all over again.”

Convenient Appointments & Community Commitment

Whether you’re a spontaneous shopper or someone who likes to plan ahead, Lilibea’s Inc accommodates your schedule. Walk-in fittings are often available, but for the most seamless experience, customers recommend booking an appointment online or via Instagram. The simple, flexible booking system minimizes wait times and ensures you have the fitter’s undivided attention. Beyond private consultations, Lilibea’s Inc invests in the community through its gently used bra donation program. By collecting and donating barely worn bras to Safe Berks, the store merges glamour with goodwill—an initiative that resonates with customers who appreciate a business that gives back.

Pricing, Value & Policies

Lilibea’s Inc balances high-quality craftsmanship with fair pricing. Many find that in-store prices—starting as low as $58 for everyday bras—rival online deals, especially when you factor in the value of a professional fitting. That said, some shoppers expect nothing less than exceptional service at premium prices, which underscores the importance of clear communication and consistent staff training. Prospective buyers should note the boutique’s 14-day, exchange-only policy. While this guideline helps maintain hygiene standards, some guests have felt surprised by its strictness. To avoid surprises at checkout, be sure to ask about policy details before finalizing your purchase.

Why Choose Lilibea’s Inc?

In a market flooded with generic, one-size-fits-all options, Lilibea’s Inc stands out as a boutique that truly honors individuality. From Robin’s meticulous eye for detail to Caitlin’s thoughtful guidance, the team’s expertise shines through each fitting room encounter. With a breadth of European and hard-to-find brands, a donation program that supports local women’s shelters, and a cozy, judgment-free environment, Lilibea’s Inc turns the once-dreaded bra shopping trip into a transformative experience.

Ready to discover your perfect fit? Visit Lilibea’s Inc in West Reading, PA, explore their swimwear and underwear collections, and schedule your personalized fitting today. Confidence—and comfort—await.

Categories

About This Business

Other

  • Identifies as women-owned

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit
  • Appointment required

Offerings

  • Women's clothing

Accessibility

    Service options

    • In-store pickup
    • Onsite services
    • In-store shopping

    From the business

    • Small business
    • Identifies as women-owned

    Contact Information

    613 Penn Ave
    West Reading, PA 19611
    United States of America

    Website: Visit Website

    Claim This Business

    Customer Reviews

    4.5 out of 5 stars

    Based on 67 reviews

    Review data

    5 star reviews

    87%

    4 star reviews

    0%

    3 star reviews

    1%

    2 star reviews

    4%

    1 star reviews

    7%

    Working Hours

    Monday:
    11AM-4PM
    Tuesday:
    11AM-6PM
    Wednesday:
    11AM-6PM
    Thursday:
    11AM-8PM
    Friday:
    11AM-8PM
    Saturday:
    11AM-6PM
    Sunday:
    Closed

    Location Map