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Luxe Laundromat

Luxe Laundromat in Reading features an immaculately clean space with state-of-the-art machines and modern payment options. Customers appreciate the friendly staff, spacious environment, and thoughtful amenities like reading areas and vending machines.

4.9(228 reviews)
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What people love about Luxe Laundromat

Exceptional Service from Pam

Pam is specifically mentioned by name multiple times for going above and beyond, including staying late for customers and providing exceptional personal service.

Pam is SO kind... Pam went above and beyond by staying late for me. She was so incredibly kind and even made conversation with my fiancé and I to pass time.
Pam was very helpful and very friendly. If there's a problem she takes care of it right away.

Key Themes from Reviews of Luxe Laundromat

Cleanliness and Maintenance

Positive

Customers consistently praise the exceptional cleanliness of the facility, with many calling it the cleanest laundromat they've ever visited.

This is by far the nicest laundromat I have ever visited... it is immaculately clean too.
Clean to the point of sterile (what you want when laundering!)... spotless folding tables and floors.

About Luxe Laundromat

Overview

Luxe Laundromat operates as a self-service laundry facility in Reading, Pennsylvania, situated within the Shelbourne Square Shopping Center at 5480 Perkiomen Ave. The business represents a contemporary approach to coin-operated laundry services, featuring modern equipment and an emphasis on facility maintenance that distinguishes it from traditional laundromats in the region.

Facility and Equipment

The laundromat occupies a sizable commercial space designed to accommodate multiple customers simultaneously without crowding. The layout includes numerous washing machines and dryers arranged to allow easy navigation, along with folding tables and laundry carts available for customer use. The facility's design prioritizes open floor space, reducing the congestion that often characterizes smaller laundry establishments.

The equipment inventory includes machines of varying capacities, with particular emphasis on large-capacity washers and dryers capable of handling oversized items. These industrial-sized machines serve customers who need to launder bulky items such as comforters, blankets, and large bedding that exceed the capacity of standard residential washing machines. This equipment selection addresses a practical need for households without access to commercial-grade laundry appliances.

The washing machines at Luxe Laundromat represent newer models that incorporate contemporary features and payment technologies. Rather than requiring customers to maintain supplies of quarters, the facility accepts multiple payment methods including debit cards, credit cards, and mobile payments via QR code scanning on individual machines. This payment infrastructure reflects broader industry trends toward cashless transactions in self-service environments.

Location and Accessibility

The Shelbourne Square Shopping Center location provides the laundromat with accessible parking and visibility from Perkiomen Avenue, a main thoroughfare in the Reading area. The shopping center setting offers customers the convenience of combining laundry tasks with other errands at neighboring businesses.

The facility maintains wheelchair accessible features, including an accessible entrance and designated parking spaces in the lot. These accommodations ensure the laundromat can serve customers with mobility requirements, meeting accessibility standards for commercial establishments.

The Reading location serves residents throughout Berks County who may lack in-unit laundry facilities or require machines larger than those available in apartment complexes. The facility's hours and capacity make it suitable for both regular weekly laundry routines and occasional visits for specific large items.

Customer Amenities

Beyond the core laundry equipment, Luxe Laundromat includes several amenities designed to improve the customer experience during what can be a time-consuming activity. A designated seating and lounge area provides space for customers to wait while their laundry cycles complete. This area includes reading materials such as books and magazines, offering an alternative to smartphone use during wait times.

The facility has established a children's area with books and activities, acknowledging that many customers visit with young children and benefit from dedicated entertainment options. This family-oriented feature addresses the practical reality that laundry is often a household task that cannot be scheduled around childcare availability.

Vending machines on the premises provide snacks and beverages, eliminating the need for customers to leave the facility during their visit. Restroom facilities are maintained on-site, further supporting extended visits that may be necessary for large laundry loads requiring multiple wash and dry cycles.

Operations and Management

Luxe Laundromat operates with on-site staff present during business hours, distinguishing it from fully automated self-service facilities that operate without attendants. Staff members assist customers with machine operation, particularly those unfamiliar with the specific equipment models in use. This staffed approach provides customer support for troubleshooting and general questions while also maintaining facility oversight.

The business operates under hands-on ownership, with the proprietor maintaining direct involvement in daily operations. This management style contributes to consistent facility standards and responsive customer service, as ownership maintains awareness of operational conditions and customer feedback.

The facility has implemented promotional offerings for new customers, including free dryer use with initial wash purchases. Such promotions serve as incentives for first-time visitors to experience the facility, a common marketing approach in the laundromat industry where customer loyalty often develops through habit and convenience.

Facility Maintenance Standards

The laundromat places considerable emphasis on cleanliness and maintenance, a priority reflected in the facility's presentation. Folding tables, floors, and machines receive regular cleaning attention, maintaining hygienic conditions appropriate for a laundry environment. This maintenance focus extends to the restrooms and common areas, creating consistent standards throughout the facility.

Equipment maintenance ensures machines remain operational, reducing the frustration of out-of-service units that can plague older laundromat facilities. The relatively new equipment requires less repair intervention while providing reliable performance that customers can depend upon during their visits.

Service Area and Customer Base

Luxe Laundromat serves a diverse customer base from the greater Reading area. The facility accommodates various laundry needs, from routine weekly washing for individuals and families to specialized tasks like laundering large bedding items or processing accumulated laundry loads. The range of machine sizes allows customers to match their load size to appropriate equipment, optimizing both cost and efficiency.

The facility's location within a shopping center in a well-trafficked commercial area provides a sense of security for customers who may visit during evening hours or prefer to complete laundry tasks in a supervised environment. The presence of staff and other customers creates a public atmosphere that many find preferable to isolated or poorly maintained alternatives.

Practical Information

Customers can reach Luxe Laundromat by phone at +1 610-890-8007 for questions about hours, equipment availability, or services. The Perkiomen Avenue location offers straightforward access from major roads serving the Reading area, with the shopping center providing ample parking for customers transporting laundry loads.

The facility's payment flexibility means customers can arrive without coins, using cards or mobile payment options for all transactions. This modern payment infrastructure simplifies the laundry process, eliminating the need to locate change machines or maintain quarter supplies.

For customers with large items such as king-size comforters, heavy blankets, or accumulated laundry loads, the oversized machines provide capacity unavailable at many competing facilities. This capability makes Luxe Laundromat a practical destination for specific laundry tasks that exceed residential machine limitations, even for households that typically handle regular laundry at home.

Categories

Unique Details About Luxe Laundromat

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Contact Information for Luxe Laundromat

Shelbourne Square Shopping Center, 5480 Perkiomen Ave
Reading, PA 19606
United States of America

County: Berks County

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Customer Reviews

4.9 out of 5 stars

Based on 228 reviews

Review data

5 star reviews

96%

4 star reviews

3%

3 star reviews

1%

2 star reviews

0%

1 star reviews

0%

Working Hours / Hours of Operation

Monday:
7AM-10PM
Tuesday:
7AM-10PM
Wednesday:
7AM-10PM
Thursday:
7AM-10PM
Friday:
7AM-10PM
Saturday:
7AM-10PM
Sunday:
7AM-10PM

Location Map