New Beginnings Counseling Services

About New Beginnings Counseling Services

Nestled in the heart of Reading, PA, New Beginnings Counseling Services is a trusted counselor practice dedicated to guiding individuals, couples, and families toward meaningful change. Under the compassionate leadership of Giannina Reyes, clients discover an empathetic, non-judgmental presence that sets the stage for genuine healing. Whether you’re seeking support for anxiety, relationship challenges, trauma recovery, or life transitions, New Beginnings offers a tailored approach designed to foster growth, resilience, and renewed hope.

Empathy & Compassion at the Core

From the very first session, clients describe feeling truly seen and understood. “She has always been extremely empathetic, compassionate, kind, and never have I felt judged by her,” one client shared—an observation echoed time and again. Giannina’s innate ability to listen deeply and respond with warmth creates a therapeutic rapport that encourages honesty and vulnerability. This core of empathy isn’t just a comforting backdrop; it’s the catalyst for breakthroughs that lay the groundwork for long-term transformation.

A Safe & Comfortable Environment

Stepping into New Beginnings, you’ll immediately sense a welcoming atmosphere designed to put you at ease. Soft lighting, carefully chosen décor, and a genuine smile from Giannina combine to make every session feel like a confidential, stress-free conversation. “She creates a safe and comfortable environment. She is so easy to talk to and express your concerns with,” recounts one client, while another notes, “Our sessions felt safe and comfortable through and through.” This secure setting empowers clients to explore difficult topics and release long-held burdens.

Professional Knowledge & Actionable Guidance

At New Beginnings, empathy goes hand in hand with expertise. Giannina brings years of clinical training and real-world experience to each encounter, offering practical tools and personalized homework assignments that reinforce session work. One client praises her fairness and insightful guidance: “She is very fair with her guidance and has helped me to maintain perspective and to grow.” Another highlights the effectiveness of her practices: “She’s very honest and understanding, has great homework to give and practices.” By blending compassionate support with evidence-based techniques, Giannina ensures that progress extends beyond the therapy room.

Tangible Growth & Lasting Results

Clients frequently share stories of profound personal breakthroughs. Whether it’s reclaiming a sense of calm after years of family tension (“for the first time in 5 years my family feels like they can ‘breathe’ and relax”) or celebrating significant self-improvement after two years of dedicated work, the outcomes speak volumes. One individual living with epilepsy credits Giannina’s guidance with helping them remain seizure-free for a year following two prior surgeries—a testament to the life-changing impact that skilled counseling can achieve. These success stories underscore New Beginnings’ unwavering commitment to facilitating measurable, positive change.

Accessibility & Bilingual Support

Recognizing that flexibility is essential to consistent care, New Beginnings Counseling Services makes scheduling and insurance coordination as seamless as possible. Clients appreciate Giannina’s dedication to navigating insurance approvals and accommodating busy calendars, as well as the convenience of telemedicine options. “She worked hard to make sure my insurance coverage went through and is very accommodating with my schedule and being available via telemed,” notes one grateful patient. Additionally, Spanish-speaking clients find a special comfort in bilingual sessions. “Gianina es una gran persona que me ha ayudado muchísimo, la recomiendo!” and “Me encanta la atención, el trato, el respeto y la amabilidad con que me trata Giannina Reyes,” affirm the respectful, culturally attuned care provided in the client’s native language.

Long-Term Consistency & Trust

Building trust is not a one-time event at New Beginnings—it’s a journey shared over months and years. Several clients have worked with Giannina for four years or more, reflecting deep confidence in her steady support and professional integrity. “I have been with Gigi for at least the last 4 years,” one remarks, while another adds, “I’ve been with her for years. It has always been a good experience.” This track record of long-standing relationships highlights the practice’s reliability and the enduring value clients find in sustained therapeutic partnerships.

Begin Your New Beginning

If you’re ready to embark on a path of self-discovery, healing, and lasting change, New Beginnings Counseling Services in Reading, PA, offers the compassionate expertise and personalized care you deserve. With a foundation built on empathy, a welcoming environment, targeted tools for growth, and flexible accessibility—including bilingual support and teletherapy—this counselor practice stands ready to help you achieve your next chapter of well-being. Contact New Beginnings today to schedule a confidential consultation and take the first step toward a brighter tomorrow.