North Reading Storage
What people love here...
Exceptional Service from Tammy
Tammy is repeatedly named for clear, patient assistance and helping stressed renters choose the right unit.
Key Themes from Reviews
Customer Service & Staff BehaviorMixed
Customers are divided—many praise friendly, helpful staff while others report rude interactions and poor service.
About North Reading Storage
Welcome to North Reading Storage in Reading, PA
At North Reading Storage, we understand that self-storage isn’t just about square footage—it’s about peace of mind, flexibility, and personalized service. Located in the heart of Reading, PA, our facility offers a full range of storage solutions: from traditional self-storage units and automobile storage to secure boat storage. Whether you’re decluttering your home, safeguarding a seasonal vehicle, or stashing business inventory, our clean, well-lit grounds and 24/7 access make us the natural choice for individuals and businesses alike.
A Story of Exceptional Teamwork
Our greatest asset is our people. Over the years, customers have praised the patience, professionalism, and genuine care shown by our staff—especially Tammy, Adrianna, and Luz.
• Tammy consistently receives kudos for guiding renters through unit options, alleviating stress, and ensuring every detail is covered, from paperwork to lock combinations.
• Adrianna’s calm expertise turns first-time visitors into confident long-term tenants; she’ll help you select the perfect unit size and keep setup worry-free.
• Luz goes above and beyond by sharing clear, accurate information and offering flexible solutions that fit each customer’s budget and timeline.
Together, they form a front-line team dedicated to turning a potentially daunting storage experience into an easy, even enjoyable, process.
Convenience & Accessibility: Your Schedule, Your Terms
Life moves fast—your storage solution shouldn’t slow you down. At North Reading Storage, we provide:
- 24-hour access, so you can retrieve or store items on your timetable
- Online account management for effortless bill pay and unit upgrades
- Prompt move-in options that let you start using your space the same day you sign up
Students, busy professionals, and weekend warriors alike appreciate the freedom our smart entry system and remote management tools provide, making storage a seamless part of everyday life.
Security You Can Trust
Safeguarding your belongings is our top priority. Our property is equipped with:
- High-definition security cameras covering all critical areas
- Individual unit alarms and well-lit corridors
- Electronic gate access controlled by personalized access codes
While some competitors struggle with makeshift gate closures, we continually invest in proper hardware and routine inspections to ensure that “authorized access only” is more than just a promise—it’s our standard practice.
Clean, Well-Maintained Facilities
First impressions matter. From drive-up on-site parking to pest-free units, North Reading Storage maintains a rigorous cleaning and maintenance schedule. Many customers comment on the spotless grounds and odor-free aisles, though we remain vigilant—addressing litter or wear-and-tear concerns quickly to keep our property in top shape.
Transparent Pricing & Fair Billing
We believe in straightforward rates and honest communication. Our pricing is competitive and often more affordable than city averages, reflecting our commitment to delivering real value. We offer:
- Flexible month-to-month leases—no long-term commitment required
- Clear invoices with no hidden administration fees
- Automated reminders before payment due dates
We understand the importance of trust when it comes to billing. Should any questions arise, our team is ready to resolve disputes promptly, ensuring you never feel locked out or unfairly charged.
Versatile Storage Solutions
No two storage needs are the same, which is why we provide a variety of unit types and sizes:
- Standard indoor self-storage units for personal items, furniture, and archives
- Climate-controlled units designed to protect sensitive electronics, documents, or collectibles
- Outdoor parking spaces ideal for cars, RVs, and commercial vehicles
- Enclosed boat storage for off-season peace of mind
Each unit is constructed with durable materials, secure locks, and ample ventilation, guaranteeing that your belongings remain safe and in the same condition you left them.
Real Experiences, Reliable Service
Our customers’ voices tell our story:
- “Easy, fast, clean units very affordable and with smart storage I know my stuff is safe 24-7.”
- “Tammy and Adrianna helped me pick the right size unit under the stress I was going through.”
- “Great customer service—Luz went above and beyond explaining everything.”
These testimonials highlight our dedication to personalized attention and operational excellence.
Your Storage Journey Starts Here
Whether you’re preparing for a move, protecting your prized boat, or simply freeing up space at home, North Reading Storage offers the complete package: unbeatable convenience, robust security, and a friendly team committed to your satisfaction. Discover why so many in Reading, PA, trust us with their most precious belongings.
Contact us today to tour the facility, reserve your unit online, or speak directly with our customer service experts. With North Reading Storage, storage solutions have never been clearer—nor more customer-focused.
Categories
About This Business
Other
- Identifies as women-owned
- Identifies as veteran-owned
Payments
- Debit cards
- Credit cards
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Language assistance: English, Spanish
From the business
- Identifies as women-owned
- Identifies as veteran-owned
Contact Information
Claim This BusinessCustomer Reviews
3.9 out of 5 stars
Based on 88 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 11%
3 star reviews
- 14%
2 star reviews
- 7%
1 star reviews
- 13%
Working Hours
- Monday:
- 9AM-5PM
- Tuesday:
- 9AM-5PM
- Wednesday:
- 9AM-5PM
- Thursday:
- 9AM-5PM
- Friday:
- 9AM-5PM
- Saturday:
- 9AM-5PM
- Sunday:
- Closed