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PetSmart

4.3(615 reviews)
UnclaimedPet supply storePet supply store

What people love here...

Personalized Puppy Shopping Assistance by Ashley

First-time puppy owners credit Ashley for guiding them through a vast product selection and swiftly resolving issues.

“Ashley…was very sweet and patient…and pointed out things that I may need down the road.” (Review 1)
“Ashley got me another crate with the correct screws immediately.” (Review 1)

Key Themes from Reviews

Staff Friendliness & ExpertisePositive

Customers consistently highlight individual associates by name for their patience, product knowledge, and genuine care.

"“she took the time to show me around the store with a smile” (Review 1)"
"“Matthew…was friendly, knowledgeable, and really treated my pup with love and care.” (Review 30)"

About PetSmart

Discover PetSmart Easton – Your One-Stop Pet Supply Destination

Nestled in the heart of Easton, PA, PetSmart Easton is more than just a pet supply store—it’s a hub where pets and their people feel welcome, supported, and celebrated. From the moment you walk through the doors, you’ll notice a friendly atmosphere driven by an expert team committed to making every visit a positive experience. Whether you’re a first-time puppy parent or a seasoned pet owner, our Easton location brings together everything you need under one roof: quality products, personalized guidance, and a range of services designed to keep your companion happy and healthy.

Exceptional Staff Friendliness & Expertise

At PetSmart Easton, the difference is in our people. Customers repeatedly name associates like Ashley and Matthew when talking about their positive experiences. First-time puppy owners rave about Ashley’s patience and thorough walkthrough of the store—pointing out essentials they might need months down the road and even swapping out a crate when screws didn’t fit properly. Likewise, Matthew’s genuine warmth and deep product knowledge turn routine shopping trips into special moments: “He really treated my pup with love and care,” one patron shared. This personal touch ensures you leave confident in your purchases and eager to return.

Comprehensive Product Selection & Value

Our Easton store prides itself on carrying a broad, thoughtfully curated range of pet supplies. Shoppers often remark on finding brands and bag sizes they can’t get elsewhere—from niche supplements to travel-friendly food portions for small breeds. Whether you’re searching for enrichment toys, specialized diets, or everyday care items, PetSmart Easton has you covered. Many guests also appreciate our regular promotions and sale events, calling out “extremely reasonable” prices on grooming or merchandise. While some loyal customers note that higher-end products can feel pricier, the diversity and quality of our inventory mean value for every budget.

Grooming Excellence & Safety Standards

Grooming at PetSmart Easton is a mixed bag, and we take feedback seriously. A large number of pet parents praise Anna Smutz for her exceptional skill and gentle approach—transforming anxious pups into freshly styled, stress-free companions. “Best grooming service we have found in the Lehigh Valley,” one review declares. Anna’s dedication to comfort, combined with rigorous technique, ensures many furry friends strut out looking and feeling their best. We’re also mindful of concerns about hygiene lapses, and we continually refine our cleaning protocols and staff training to safeguard your pets against any risk.

Self-Serve Dog Wash Station

For those who prefer a hands-on approach, our in-store self-serve dog wash provides a wallet-friendly, user-friendly alternative to full-service grooming. Equipped with all the shampoos, conditioners, and tools you need, it’s a fun, mess-free way to pamper your pooch. Customers appreciate the clear instructions, ergonomically designed tubs, and affordable rates—making this station a standout amenity for busy pet parents.

Streamlined Shopping & Curbside Pickup

In today’s fast-paced world, convenience matters. PetSmart Easton’s curbside pickup and online ordering options let you shop with ease—simply place your order online, swing by the store, and enjoy minimal wait times. Regulars rave, “The wait is never long!” And if you need same-day essentials or a last-minute treat, our efficient curbside team has you in and out in minutes. Combined with our in-store kiosks for quick checkout, these services deliver a seamless shopping experience.

Appointment Management & Communication

Booking grooming services or consultations should be straightforward—and at PetSmart Easton, we aim for prompt, clear communication. Many pet owners report quick callbacks (“It only took ten minutes!”) and smooth scheduling when setting up grooming appointments. When hiccups do occur—like delayed follow-ups or unmet promises—we take action to resolve issues swiftly and restore trust. Our goal is an appointment process that’s as stress-free for you as it is for your pet.

Community Commitment & Animal Welfare

We believe pets are family, and caring for them is a privilege. Beyond retail, PetSmart Easton partners with local rescues, hosts adoption events, and encourages responsible pet ownership. While we’ve heard concerns about tank cleanliness and store odors, management is addressing these points through more frequent inspections and deeper sanitation routines. Your feedback fuels our continuous improvement, ensuring that every corner of the store reflects the high standards our four-legged customers deserve.

Visit PetSmart Easton Today

Whether you’re stocking up on essentials, indulging your pet in a spa day, or exploring the latest seasonal toys, PetSmart Easton delivers knowledgeable service, convenience, and a genuine love for animals. Drop by and meet Ashley, Matthew, Anna, and our entire team—ready to guide you through our well-appointed aisles, assist with curbside pickup, or teach you how to make the most of our self-serve dog wash. Your pet’s next adventure starts here!

Description

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Categories

About This Business

Payments

  • Debit cards
  • NFC mobile payments

Planning

  • Quick visit

Amenities

  • Wi-Fi

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Curbside pickup
  • In-store pickup
  • Onsite services
  • In-store shopping

Contact Information

3794 Nazareth Rd
Easton, PA 18045
United States of America

Website: Visit Website

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Customer Reviews

4.3 out of 5 stars

Based on 615 reviews

Review data

5 star reviews

62%

4 star reviews

22%

3 star reviews

8%

2 star reviews

2%

1 star reviews

6%

Working Hours

Monday:
9AM-8PM
Tuesday:
9AM-8PM
Wednesday:
9AM-8PM
Thursday:
9AM-8PM
Friday:
9AM-8PM
Saturday:
9AM-8PM
Sunday:
10AM-7PM

Location Map