
PetSmart
PetSmart in Mechanicsburg provides a spacious, clean environment with a wide range of pet supplies and expert-led training services, known for detail-oriented grooming by Cassie and efficient curbside pickup.
What people love about PetSmart
On-site Puppy Training with Meagan
Customers repeatedly praise Meagan’s effectiveness and affordability, making her training a memorable draw.
Curbside Pickup Service
The consistently smooth and rapid curbside experience stands out as a major convenience factor for busy shoppers.
Price Match Guarantee
Shoppers value the transparent price-matching policy, which positions the store as competitive on cost.
Detail-Oriented Grooming by Cassie
Cassie’s consistent, meticulous grooming earns her standout praise, setting her apart in a service area often marked by mixed feedback.
Key Themes from Reviews of PetSmart
Grooming Quality and Expertise
MixedCustomers report widely varying grooming experiences, praising some groomers by name while others complain of poor cuts, rough handling, or botched nail trims.
Staff Friendliness and Professionalism
MixedMany reviewers applaud friendly, knowledgeable employees, but a notable number encounter rude or inattentive staff that detracts from their visit.
Product Selection and Availability
MixedShoppers appreciate the wide range of pet supplies and animals but are frustrated by frequent stockouts and limited speciality items.
Pricing and Value
MixedThe store’s price-match policy and occasional deals earn praise, yet some customers feel overall prices—especially grooming fees—are too high.
Store Cleanliness and Atmosphere
PositiveThe clean, spacious, and well-maintained environment is a consistently cited plus that makes shopping more pleasant.
Curbside Pickup and Convenience
PositiveCustomers love the speed and simplicity of curbside pickup, calling it a reliable and time-saving service.
Specialized Services and Expertise
PositivePet training, insurance, and adoption support receive high marks, highlighting the value of the store’s expert-led services.
About PetSmart
Welcome to PetSmart Mechanicsburg, PA
At PetSmart in Mechanicsburg, PA, our passion is helping you and your pets live your best lives together. As the area’s premier pet supply store, we combine an extensive product lineup with specialized services—from expert grooming and training to convenient curbside pickup—to meet the unique needs of every pet family.
A Clean, Welcoming Atmosphere
Step inside our spacious, well-lit store and you’ll immediately notice the difference. Customers consistently praise our clean, organized aisles and well-kept animal habitats, creating a calm, stress-free environment for both shoppers and furry friends. Whether you’re browsing for premium kibble, toys, or habitats for small pets, our tidy displays make finding exactly what you need a breeze.
Expert-Led Services That Make an Impact
Beyond quality supplies, PetSmart Mechanicsburg shines with professional services designed to strengthen the bond between you and your pet.
• Puppy Training with Meagan
Our on-site trainer, Meagan, has earned a sterling reputation for her patience, affordability, and ability to bring out the best in every dog. Owners rave that their rescues and puppies thrive under her guidance, mastering basic commands and building confidence. One satisfied customer shared, “Meagan is a great trainer! Our 3-year-old rescue responded really well…”
• Detail-Oriented Grooming by Cassie
Grooming can be a nerve-wracking experience for many pets, but Cassie turns it into a spa-like treat. Known for her meticulous cuts and gentle handling, Cassie consistently receives rave reviews and high recommendations. If you’re seeking a groomer who pays attention to every whisker, Cassie is the answer.
• Additional Services:
– Adoption Support & Animal Care Advice
– Wellness Clinics & Pet Insurance Consultations
– Nail Trims, Ear Cleanings, and De-shedding Treatments
While some grooming experiences at larger chains can be hit or miss, our dedicated team works hard to ensure every visit leaves tails wagging.
Unbeatable Product Selection & Price Match Guarantee
With hundreds of brands and thousands of items in stock, PetSmart Mechanicsburg caters to dogs, cats, birds, fish, reptiles, and small mammals. From grain-free diets and prescription foods to interactive toys and cozy beds, our shelves are stocked with top-quality merchandise. Although occasional stockouts of specialty items do occur, our friendly associates are always ready to suggest alternatives or special-order products to keep your routine on track.
Value matters to pet parents, which is why we proudly offer a transparent Price Match Guarantee. Spot a lower price at a competitor? Simply let our cashiers know, and we’ll match it—whether it’s at Chewy, Walmart, or Petco. This policy ensures you get the best deal without compromising on convenience.
Fast, Free, and Friendly Curbside Pickup
Time is precious, especially for busy pet owners. Our curbside pickup service transforms shopping into a 30-second pit stop: order online, park in our designated stall, and one of our team members will bring your items right to your car. Customers frequently praise this speedy, no-contact option, calling it a “game-changer” for hectic mornings and last-minute errands.
Our Commitment to Friendly, Knowledgeable Staff
At PetSmart Mechanicsburg, our team is passionate about pets and ready to share their expertise. Many customers describe our staff as “helpful and friendly,” offering personalized advice on nutrition, behavior, and product selection. We acknowledge there are occasional busy moments, but we continually train our staff to deliver a warm, attentive experience—even during peak hours. Your satisfaction is our priority, and we welcome feedback that helps us improve.
Transparent Pricing & Exceptional Value
Some grooming packages and specialty products carry premium price tags, yet customers appreciate the clarity of our fee structures and the peace of mind that comes with expert-led services. Whether you’re investing in a behavior consultation, a full grooming session, or a year’s supply of heartworm medication, our commitment to transparency and high-quality care ensures you—and your pet—get the most value from every dollar spent.
Why Mechanicsburg Chooses PetSmart
By blending a clean, organized shopping environment with specialized, expert-led services and unbeatable convenience, PetSmart Mechanicsburg stands out as more than just a pet supply store. We’re a community hub where pet owners connect, learn, and celebrate their relationships with their animal companions. From puppy’s first training class to a lifetime of health and happiness, our team is here to support you every step of the way.
Visit Us Today!
Whether you’re picking up pet food, scheduling a grooming appointment, or enrolling in puppy training, we invite you to experience the difference at PetSmart Mechanicsburg, PA. Explore our wide-ranging products, take advantage of our price match guarantee, and discover why so many local pet parents trust us for quality, convenience, and care. Let’s make life better for you and your pet—together.
Unique Details About PetSmart
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Wi-Fi
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Delivery
- Curbside pickup
- In-store pickup
- Onsite services
- In-store shopping
Contact Information for PetSmart
Mechanicsburg, PA 17050
United States of America
County: Cumberland County
Phone: +1 717-795-2449
Website: Visit Website
Customer Reviews
4.2 out of 5 stars
Based on 1646 reviews
Review data
5 star reviews
- 55%
4 star reviews
- 26%
3 star reviews
- 12%
2 star reviews
- 3%
1 star reviews
- 4%
Working Hours / Hours of Operation
- Monday:
- 9AM-9PM
- Tuesday:
- 9AM-9PM
- Wednesday:
- 9AM-9PM
- Thursday:
- 9AM-9PM
- Friday:
- 9AM-9PM
- Saturday:
- 9AM-9PM
- Sunday:
- 10AM-7PM