PetSmart

Welcome to PetSmart of Lebanon, PA

Nestled in the heart of Lebanon, PA, PetSmart is your one-stop destination for all things pet-related. From nutritious food and essential supplies to professional grooming services and compassionate adoption assistance, PetSmart combines convenience with quality and expertise. Whether you’re welcoming a new furry friend into your family or simply stocking up on everyday necessities, our Lebanon location offers an engaging atmosphere and knowledgeable staff ready to help.

Comprehensive Pet Supplies and Expert Advice

At PetSmart Lebanon, our expansive product selection covers dogs, cats, birds, fish, reptiles, and small mammals. Shoppers praise our broad inventory—everything from premium kibble and durable toys to cozy beds and habitat accessories. If you’re seeking aquatic supplies, Craig in our fish department is renowned for his in-depth knowledge and friendly demeanor. As one customer put it, “Craig in the aquatic section was super helpful… I would definitely take a recommendation from him again.” While our reptile section continues to grow, specialized reptile keepers may occasionally find more comprehensive offerings elsewhere. Rest assured, we’re constantly evaluating our stock to meet evolving customer needs and ensure the best possible shopping experience.

Professional Grooming: Gentle Hands and Beautiful Results

Our in-store grooming salon offers breed-specific cuts, nail trims, de-shedding treatments, and more. Customers consistently request top groomers Jenn and Rebecca for their gentle touch and consistent results. “Jenn did so good with him and was super gentle,” shares one satisfied pet parent, while another raves, “Rebecca did an absolute amazing job with my dog Chico… I will definitely go back to her again.” We recognize that occasionally there have been mixed experiences—some clients have reported wait times longer than expected or uneven trims. To minimize wait times and secure your preferred groomer, we recommend booking appointments well in advance, particularly during peak seasons. Our team is committed to continuous improvement, ensuring every pup and kitty leaves happy and looking their best.

Adoption Assistance with Heartfelt Compassion

One of the most rewarding aspects of PetSmart Lebanon is our partnership with local shelters and rescue organizations. Our adoption center associates guide potential pet parents through the process, offering insights into each animal’s temperament, care requirements, and potential compatibility with your household. “The employee with the cats was very helpful, sympathetic, informative and kind,” notes a recent adopter, while another customer shared a joyful experience bringing home parakeets thanks to “another very helpful employee.” We take pride in matching loving families with adoptable pets and fostering responsible pet ownership at every step.

Friendly, Knowledgeable Staff—Committed to You

Our team at PetSmart Lebanon is known for friendliness, product expertise, and genuine passion for pets. From point-of-sale associates who can navigate you through dietary options to specialty experts like Craig in aquatic supplies, our staff is dedicated to answering questions, offering training tips, and recommending the right products. While a handful of customers have experienced less-than-ideal interactions, feedback is taken seriously; store leadership continually trains and coaches associates to maintain high service standards. We believe a welcoming smile and informed advice are key ingredients to your positive experience.

Competitive Pricing & Value-Added Services

We understand that pet care can be an investment, so we strive to balance quality with affordability. PetSmart Lebanon offers in-store promotions, seasonal sales, and a hassle-free price-matching policy to ensure you get the best deal. Some customers note that our pricing can feel higher than discount retailers down the road, while others appreciate our competitive edge and ongoing value. Whether you’re stocking up on bulk food for autoship or seeking specialty nutrition, our price-match guarantee provides peace of mind. Keep an eye on our weekly circular and online deals for additional savings.

Clean, Safe, and Well-Maintained Environment

Cleanliness and safety are paramount at PetSmart Lebanon. Our aisles are restocked daily, floors are swept, and cages and aquariums are sanitized regularly. We have heard customer concerns about restroom upkeep and occasional animal messes in high-traffic areas. In response, our team has implemented more frequent restroom checks and a morning cleaning protocol for pet habitats. Our goal is a sparkling store where pets and people feel comfortable browsing and bonding.

Streamlined Online Ordering & Autoship

To complement our brick-and-mortar offerings, PetSmart Lebanon provides robust online ordering and autoship services. Customers can shop from home and choose in-store pickup or delivery. We know some patrons have experienced communication gaps—orders not flagged as ready or autoshipment errors. We’re actively enhancing our notification system to send timely emails and texts when orders arrive, and our customer service desk stands ready to resolve any discrepancies. Our ambition is seamless omnichannel shopping that saves you time and keeps your pets happy.

Join the PetSmart Lebanon Family Today

When you choose PetSmart in Lebanon, PA, you’re choosing a partner in pet care that values quality products, expert guidance, and compassionate service. Whether you’re seeking a stress-free grooming experience with Jenn or Rebecca, tapping into aquatic expertise with Craig, or finding your next forever friend through our adoption center, our dedicated team is here to support you. Stop by PetSmart Lebanon today to experience first-hand why pet enthusiasts return time and again for our broad selection, engaging atmosphere, and unwavering commitment to pets and their people.