R/C Reading Movies 11 & IMAX
What people love here...
Exceptional Response to Technical Glitch
Quick problem-solving and comping tickets turned a projector failure into a standout customer-service win.
Key Themes from Reviews
Staff Friendliness & Customer ServiceMixed
Most customers praise polite, helpful staff—from ticket takers to security—but some report inattentiveness or rude behavior.
About R/C Reading Movies 11 & IMAX
Overview
Nestled in the heart of Reading, PA, R/C Reading Movies 11 & IMAX stands out as both a premier movie theater and a community-minded food bank location. Whether you’re craving the adrenaline rush of a summer blockbuster on a massive IMAX screen or stopping by to support local hunger-relief efforts, this venue delivers an experience designed to entertain, engage, and give back.
Immersive IMAX Picture & Sound
At the core of R/C Reading Movies 11 & IMAX is its state-of-the-art IMAX auditorium. Moviegoers consistently rave about the “booming, outrageous” sound system and crystal-clear visuals that make every frame feel larger than life. One fan enthused, “The screen almost looked like you could put your hands in it,” while another gave both audio and image quality a perfect 10/10. Even when technical glitches arise, you’ll see the staff’s commitment in action: a projector hiccup was met with swift problem-solving, a prompt re-start “very close to the last moment seen,” and complimentary tickets for a return visit—turning a potential disappointment into a customer-service highlight.
Comfortable, Spotless Auditoriums
Cleanliness is a priority at R/C Reading Movies 11 & IMAX. Many patrons applaud “spotless auditoriums” and “very clean” restrooms, appreciating the attention to detail that makes the theater feel fresh from lobby to screen. Management is aware of occasional reports—sticky floors or a rare rodent sighting—and continuously reinforces nightly deep-clean routines to preserve a hygienic environment for all guests.
Seating & Sightlines
While the theater boasts excellent sightlines in every row, some visitors have noted that the classic stadium seating can feel firm and non-reclining. Reviews reference “hard, narrow” seats that contrast with the cinema’s cutting-edge projection and audio. R/C Reading Movies 11 & IMAX is actively gathering feedback to explore future seating upgrades, ensuring comfort evolves alongside technology.
Concessions: Popcorn, Snacks & Sips
No movie outing is complete without concessions, and here the theater hits a high note with its buttery, perfectly popped popcorn—“great” and “fresh,” according to multiple guests. Specialty candies, nachos, and fountain beverages round out the selection, though some customers mention that snack prices lean toward the premium side and soda quality can vary. Think of it as paying a little extra for a front-row taste of the latest treats.
Free, Convenient Parking & Accessibility
One of the most universally praised features is the free parking garage located just steps from the entrance. Shoppers and cinephiles alike appreciate “unlimited (basically) parking in the back garage with hundreds of spaces,” praising its safety, clean surroundings, and ease of arrival and departure. A handful of guests have suggested bolstering handicap-access ramps and signage, feedback the management is addressing to ensure access for everyone.
Friendly Faces & Dedicated Service
Customer service at R/C Reading Movies 11 & IMAX comes from all corners of the operation—from ticket takers and ushers to concessions attendants and security. Many reviews applaud polite, professional team members who guide guests to their seats and troubleshoot minor hiccups. A standout review describes how the security guard personally assisted a visually impaired patron, carrying her snacks and walking her to the auditorium with genuine warmth. On the rare occasion a staff member seems distracted, management doubles down on training to ensure everyone enjoys the same high bar of courtesy.
Policies & Scheduling
To streamline your experience, the theater offers online ticket and seat reservations, allowing you to pick your ideal spot before you even arrive. While on-time showings and reserved seating are appreciated, some guests have experienced delays or discovered their chosen seat occupied. R/C Reading Movies 11 & IMAX is refining its scheduling system and front-of-house communication to minimize these hiccups and keep screens rolling promptly at showtime.
Community Engagement & Food Bank Initiatives
Beyond film, R/C Reading Movies 11 & IMAX leverages its central Reading location to support local food bank efforts. Moviegoers are encouraged to drop off non-perishable donations in the lobby collection bins, fueling vital resources for families in need. This community commitment reinforces the theater’s belief that great entertainment and civic responsibility go hand in hand.
Plan Your Visit
Whether you’re lining up for an epic IMAX spectacle, craving classic popcorn, or looking to give back through the onsite food bank drive, R/C Reading Movies 11 & IMAX in Reading, PA crafts every detail of your visit with care. From free parking and top-tier audio to spotless facilities and genuine, helpful staff, this theater offers more than just a seat—it delivers an experience that resonates long after the credits roll. Book your tickets today and discover why this local gem remains a favorite both for blockbuster thrills and community goodwill.
Categories
About This Business
Children
- Good for kids
Payments
- Debit cards
- Credit cards
Amenities
- Restroom
Offerings
- Food
- Arcade games
Highlights
- 3D movies
Accessibility
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Claim This BusinessCustomer Reviews
4.4 out of 5 stars
Based on 1778 reviews
Review data
5 star reviews
- 60%
4 star reviews
- 25%
3 star reviews
- 9%
2 star reviews
- 3%
1 star reviews
- 3%