Reading Health Systems Trauma Center

Reading Health Systems Trauma Center: Compassionate Care When You Need It Most

Nestled in the heart of West Reading, PA, Reading Health Systems Trauma Center is your community’s dedicated lifeline for urgent, life‐threatening injuries. As a full-service medical clinic specializing in trauma and emergency care, we combine cutting-edge technology with a deeply held commitment to putting patients first—every second counts, and we strive to make each interaction count, too.

Comprehensive Trauma & Emergency Services

Whether you arrive via ambulance or walk through our doors, our Trauma Center team is prepared to deliver swift, expert intervention for:

• Severe injuries: motor vehicle accidents, falls, and complex fractures
• Critical medical events: strokes, heart attacks, and internal bleeding
• Pediatric trauma: specialized protocols for our youngest patients
• Surgical stabilization and advanced imaging: CT scans, MRIs, and on-site operating suites

Our streamlined intake and rapid-response protocols ensure that from triage to treatment, every moment is optimized to secure the best possible outcome.

A Patient-Centered Vision

At Reading Health Systems Trauma Center, we recognize that true healing extends beyond medical procedures. We’ve heard—and taken to heart—feedback about the importance of bedside manner and genuine empathy. Patients have told us that compassion and clear communication are as vital as clinical expertise. In response, we have:

• Launched enhanced training programs for all staff, with a focus on active listening, empathetic dialogue, and personalized attention
• Implemented regular “care rounds,” where team members check in with patients, answer questions, and ensure comfort beyond clinical needs
• Encouraged shared decision-making, inviting patients and families into discussions about treatment options and recovery pathways

These initiatives reflect our understanding that when patients feel seen and heard, confidence in the care plan—and ultimately, healing—follows more smoothly.

Expertise Backed by Continuous Improvement

Our multidisciplinary team of board-certified physicians, trauma surgeons, nurses, and allied health professionals brings decades of combined experience to every case. To ensure we stay at the forefront of trauma care, Reading Health Systems Trauma Center:

• Partners with regional and national trauma networks for best-practice exchange
• Invests in ongoing certifications, simulation labs, and peer reviews
• Collects and analyzes patient feedback to fine-tune both clinical protocols and interpersonal interactions

While no system is perfect, we believe in transparency and progress. We welcome your comments, suggestions, and honest reviews—each one drives our commitment to excellence in both skill and service.

Why Patients Choose Us

When lives are on the line, families in West Reading and beyond turn to us for:
• Rapid, coordinated emergency response
• State-of-the-art diagnostic and surgical capabilities
• A culture that values patients’ voices and emotional well-being
• 24/7 availability, ensuring trauma care whenever—and wherever—it’s needed

Our community knows us not just for clinical outcomes, but for the dedication we bring to every bedside.

Location & Contact Information

Reading Health Systems Trauma Center
600 South Second Avenue, West Reading, PA 19611
Phone: (610) 378-1200
Emergency Department: Open 24 hours a day, 7 days a week

For more information about our services, patient resources, and visitor guidelines, please visit our website or call our main line.

Building Trust Through Compassion

At Reading Health Systems Trauma Center, we honor the courage it takes to walk—or roll—through our doors under duress. Our mission is to pair technical excellence with heartfelt compassion, ensuring that every patient feels valued, understood, and supported throughout their trauma journey. We’re proud to serve West Reading and the surrounding Berks County communities, and we’re dedicated to earning your trust, one caring interaction at a time.