Reading Pediatrics Inc: Kelly Johanna MD
What people love here...
Thorough Explanations by Dr. Kelly
Patients specifically praise her detailed explanations and the clarity she provides about care plans.
Key Themes from Reviews
Physician Professionalism & ConductMixed
Some customers praise Dr. Kelly’s expertise and demeanor, while others describe her as rude and unprofessional.
About Reading Pediatrics Inc: Kelly Johanna MD
Overview
Reading Pediatrics Inc: Kelly Johanna MD is a family-focused pediatric practice located in Wyomissing, PA, committed to nurturing the health and well-being of infants, children, and adolescents. Under the leadership of Dr. Kelly Johanna, a board-certified pediatrician, the practice blends clinical expertise with genuine warmth to create an environment where both youngsters and their caregivers feel welcomed and valued.
Patient-Centered Care
At the heart of Reading Pediatrics Inc is a philosophy of patient-centered care. Dr. Kelly takes the time to understand each child’s unique needs—whether it’s a routine well-child exam, immunization discussion, or management of an acute concern. Families consistently note that Dr. Kelly “takes her time, talks with you to explain her thoughts, tells you what to look out for,” turning complex medical guidance into clear, actionable steps. This meticulous approach helps parents feel confident in tracking developmental milestones, managing minor illnesses at home, and knowing when to seek further evaluation.
Communication & Patient Education
Clear communication is central to the patient-physician relationship at Reading Pediatrics Inc. Many parents praise Dr. Kelly’s ability to break down medical jargon into simple terms, fostering an atmosphere where questions are welcomed, and honest dialogue is encouraged. One reviewer declared, “She exhibits absolute excellence as a physician and the Berks community is so lucky to have her,” underscoring the value of her transparent explanations. While there have been a handful of comments about focus shifting toward broader health topics such as vaccination status, the practice continually seeks to maintain balanced conversations that keep the child’s presenting issue front and center.
Safety & Practice Policies
Reading Pediatrics Inc places a high priority on health and safety, especially in the context of COVID-19. The practice has adopted mask protocols and personal protective equipment guidelines aligned with regional health authorities to safeguard patients and staff. Some families have shared experiences of inconsistent mask enforcement, prompting the team to refine their entry and screening procedures: incoming patients and guests now receive clear signage, friendly reminders, and ongoing staff training to ensure everyone follows current recommendations. These steps reinforce a culture of mutual respect and shared responsibility for community health.
Practice Standards & Fair Policies
At Reading Pediatrics Inc, transparent policies around billing, vaccinations, and appointment management are designed to keep families informed and at ease. The team recognizes that unexpected charges or advanced dismissal notices can create frustration. In response to feedback, the practice is strengthening its billing communications—providing detailed estimates before services and proactive reminders about account balances. Similarly, the office maintains an open-door policy: if questions arise about vaccination schedules or practice guidelines, caregivers are encouraged to raise them directly so that solutions can be tailored collaboratively, rather than resorting to abrupt ultimatums.
Community Trust & Reputation
Dr. Kelly’s dedication to the Wyomissing and greater Berks County community stands out as a defining strength of the practice. Neighbors appreciate her active involvement in local health initiatives and her reputation for treating every family with empathy. Testimonials celebrate her as “amazing” and “thorough,” while also acknowledging the importance of ongoing improvements to administrative processes. This blend of clinical excellence and responsiveness to community feedback has cemented Reading Pediatrics Inc’s status as a trusted partner in children’s health.
Looking Ahead
Reading Pediatrics Inc: Kelly Johanna MD continues to evolve, guided by patient experiences and best-practice standards. The practice invests in staff development—ensuring that every medical assistant, receptionist, and nurse contributes to a consistent, professional, and compassionate visit from check-in to follow-up. Whether you’re scheduling a newborn exam or a school-entry physical, you can expect attentive care, straightforward communication, and a commitment to your family’s long-term health.
Get in Touch
Finding a pediatrician you trust is a major step in safeguarding your child’s well-being. For families in Wyomissing, PA and the surrounding communities, Reading Pediatrics Inc: Kelly Johanna MD offers a blend of medical expertise and genuine care. Visit our website or call the office today to learn more about available services, office policies, or to schedule an appointment. We look forward to partnering with you on every stage of your child’s journey to health and happiness.
Categories
About This Business
Planning
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Contact Information
Wyomissing, PA 19610
United States of America
Phone: +1 610-374-7400
Website: Visit Website
Customer Reviews
2.3 out of 5 stars
Based on 3 reviews
Review data
5 star reviews
- 33%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 67%