Self-storage facilityReading

CubeSmart Self Storage

4.8(286)
Claimed Business BadgeFounding Member #28

A real estate investment trust that provides a self storage “cube” with a customer’s wallet in mind

CubeSmart Self Storage Logo

From CubeSmart Self Storage

In their own words.

Company Overview

CubeSmart is a publicly traded self-storage company that operates one of the largest networks of storage facilities in the United States. The location at 1060 Morgantown Road in Reading, Pennsylvania, serves as one of the company's many facilities providing storage solutions to residents and businesses in Berks County. As part of a national brand, this Reading location operates under the standardized systems and practices that CubeSmart has developed across its portfolio of properties.

Corporate Background and History

CubeSmart, headquartered in Malvern, Pennsylvania, traces its origins to 2004 when it was established as a real estate investment trust (REIT) focused on the self-storage sector. The company has grown through a combination of acquisitions, third-party management contracts, and strategic development to become one of the top five self-storage operators in the country. The organization manages hundreds of facilities across numerous states, with a particularly strong presence in major metropolitan areas and their surrounding suburban communities.

The company's growth trajectory has included several significant acquisitions and portfolio expansions over the years. Operating as a REIT, CubeSmart is structured to own, operate, develop, and manage self-storage properties, generating revenue primarily through rental income from storage units of various sizes. The company trades on the New York Stock Exchange, reflecting its scale and institutional standing within the commercial real estate sector.

Location and Accessibility

The Reading facility is situated on Morgantown Road, a thoroughfare that provides connectivity to various parts of the Reading metropolitan area. Reading, the county seat of Berks County, is located in southeastern Pennsylvania approximately 60 miles northwest of Philadelphia. The city and its surrounding communities have a combined population that supports demand for personal and commercial storage services.

Morgantown Road runs through areas that include both residential neighborhoods and commercial corridors, making the facility accessible to a diverse customer base. The 19607 ZIP code encompasses portions of Reading and nearby communities, positioning this CubeSmart location to serve customers from multiple neighborhoods and municipalities in the region.

Self-Storage Industry Context

The self-storage industry in the United States has experienced substantial growth over recent decades, driven by factors including residential mobility, downsizing trends, small business inventory needs, and lifestyle changes that create demand for supplemental storage space. Pennsylvania, with its mix of urban centers, suburban communities, and college towns, represents a significant market for storage providers.

CubeSmart operates within this competitive landscape alongside other national operators such as Public Storage, Extra Space Storage, and Life Storage, as well as numerous regional and independent facilities. The company differentiates itself through its operational approach, technology investments, and customer service protocols that are implemented consistently across its network of locations.

Typical Services and Amenities

CubeSmart facilities generally offer a range of storage unit sizes to accommodate different customer needs. Standard offerings at most locations include small units suitable for storing boxes, seasonal items, and personal belongings, as well as larger units capable of holding furniture, appliances, and the contents of multi-bedroom residences. Many facilities also provide units sized appropriately for business inventory, records storage, and commercial equipment.

Climate-controlled storage represents a common feature at CubeSmart properties, providing temperature and humidity regulation for items sensitive to environmental conditions. This type of storage is often selected for electronics, wooden furniture, documents, photographs, artwork, and other materials that could be damaged by extreme temperatures or moisture.

Vehicle storage, including spaces for cars, motorcycles, boats, and recreational vehicles, is available at select CubeSmart locations depending on the specific property's configuration and available space. The availability of such options varies by facility and should be confirmed directly with the Reading location.

Security measures implemented at CubeSmart facilities typically include electronic gate access systems that require personalized codes, video surveillance cameras monitoring common areas and access points, and individual unit locks. Many locations offer extended access hours or around-the-clock access for customers who need to retrieve items outside of standard business hours.

Rental Structure and Customer Experience

CubeSmart operates on a month-to-month rental model, which is standard practice in the self-storage industry. This arrangement provides flexibility for customers whose storage needs may change based on life circumstances such as moves, renovations, or business fluctuations. Rental agreements typically require customers to provide their own locks or purchase locks on-site, maintaining individual control over unit access.

The company has invested in digital tools that allow customers to research unit availability, compare sizes and prices, and in many cases reserve or rent units online. This technology integration reflects broader industry trends toward convenience and self-service options that reduce the need for in-person transactions.

On-site staff at CubeSmart facilities typically assist customers with unit selection, move-in procedures, account management, and questions about storage best practices. Many locations also sell packing and moving supplies including boxes, tape, bubble wrap, and furniture covers, providing convenience for customers in the process of organizing and protecting their stored belongings.

Customer Base and Use Cases

Self-storage facilities like the CubeSmart location in Reading serve a diverse range of customers with varying needs. Residential customers often utilize storage during life transitions such as moving between homes, downsizing from larger residences, accommodating growing families, or managing inherited belongings. College students in the region may use storage seasonally when moving between academic terms.

Small business owners represent another significant customer segment for self-storage facilities. Entrepreneurs, contractors, e-commerce sellers, and service providers often rent units to store inventory, equipment, tools, or archived records. This arrangement can be more economical than leasing dedicated commercial space, particularly for businesses with fluctuating storage requirements.

Seasonal storage needs also drive demand, with customers storing holiday decorations, outdoor furniture, sporting equipment, and recreational gear during off-seasons. The flexibility of month-to-month rentals accommodates these cyclical patterns without requiring long-term commitments.

Contact and Additional Information

Prospective customers can contact the Reading CubeSmart facility by phone at 610-685-5625 to inquire about unit availability, pricing, and specific amenities offered at this location. The company's website at www.cubesmart.com provides general information about CubeSmart's services, allows users to search for facilities by location, and offers tools for viewing unit sizes and obtaining quotes.

As with any storage rental decision, potential customers are advised to visit the facility in person when possible to assess the property's condition, security features, and suitability for their specific storage requirements. Understanding the terms of the rental agreement, including payment policies, insurance options, and access hours, helps ensure a satisfactory storage experience.

Photos of CubeSmart Self Storage

Deals from CubeSmart Self Storage

What people love about CubeSmart Self Storage

Exceptional Service from Tammy

Tammy is named most frequently with strong praise for professionalism, patience, and customer care.

Tammy was absolutely wonderful and so patient with me…she needs a raise.
Tammy was super helpful and guided us through an easy process of storage!!!

Outstanding Assistance from Samara

Multiple reviews single out Samara for her courteous guidance and making unit selection effortless.

Samara was extremely helpful with helping to select the proper unit.
Samara was awesome! Very helpful, courteous and would highly recommend.

Services & Products from CubeSmart Self Storage

Services

Consultation
Storage unit

This may not be a complete list. Contact the business directly to learn about all services and products they offer.

About CubeSmart Self Storage

CubeSmart Self Storage at 1060 Morgantown Road in Reading, Pennsylvania, is a self-storage facility serving residents and businesses in Berks County. The location sits along Morgantown Road in the southern portion of Reading, an area that connects the city to Shillington, Mohnton, Kenhorst and the surrounding townships. The facility rents storage units on a month-to-month basis and also sells packing and moving supplies on site.

The property operates under the CubeSmart brand, a national self-storage company headquartered in Malvern, Pennsylvania, roughly an hour southeast of Reading. CubeSmart is one of the largest owners and operators of self-storage properties in the United States, with a portfolio that spans hundreds of locations across dozens of states. The company traces its origins to U-Store-It Trust, which rebranded as CubeSmart in 2011. Because the corporate office is located in the same region, the Reading store operates within a network of Pennsylvania facilities that share pricing tools, reservation systems and operating standards.

Storage Units and Features

The Morgantown Road location offers a range of unit sizes intended to accommodate different storage needs, from small lockers suitable for documents, seasonal decorations or a few boxes, to larger spaces capable of holding the contents of a multi-bedroom household. Common configurations at CubeSmart properties include 5x5, 5x10, 10x10, 10x15 and 10x20 units, with availability varying by location and demand.

Both indoor and climate-controlled units are available at this site. Climate-controlled storage maintains a moderated temperature range inside the building, which is a practical consideration in southeastern Pennsylvania, where summers bring heat and humidity and winters can drop well below freezing. Items that tend to benefit from a regulated environment include wooden and upholstered furniture, electronics, musical instruments, photographs, vinyl records, artwork, business records and clothing.

The facility provides extended access hours for tenants, and the site is set up so that customers can reach their units outside of standard office hours. Access is controlled, and the property is monitored as part of the company's standard security practices. Drive-up access and interior corridor units are typically differentiated at CubeSmart properties, so prospective tenants may want to confirm which type suits their loading needs when reserving.

Services Offered

  • Residential self-storage for household goods during moves, renovations, downsizing or deployment
  • Business storage for inventory, equipment, files, seasonal merchandise and contractor supplies
  • Climate-controlled indoor units for temperature-sensitive belongings
  • Month-to-month rental agreements without long-term contracts
  • On-site sales of moving and packing supplies, including boxes, tape, mattress covers, furniture pads and locks
  • Online reservations and account management, including autopay and rent payment
  • Vehicle, motorcycle and similar specialty storage at select locations (availability should be confirmed directly)

Location and Service Area

Reading is the county seat of Berks County and the fourth-largest city in Pennsylvania by population. The Morgantown Road corridor carries traffic between the city and Route 176 and the Morgantown interchange of the Pennsylvania Turnpike, making the facility reachable from communities across the southern half of the county. Neighborhoods and municipalities within a short drive include Cumru Township, Shillington, Kenhorst, Mohnton, Wyomissing, West Reading and Flying Hills.

The surrounding area includes a mix of older city housing stock, apartment complexes, townhome developments and small commercial properties. Many of Reading's residential buildings predate the era of attached garages and generous closet space, which is one reason self-storage demand remains steady in the city. Students, tradespeople, small-business owners and families in transition all make use of storage facilities in this part of Berks County.

Practical Information

The store can be reached by phone at +1 610-685-5625. Reservations can be made over the phone, and the reservation system holds a selected unit for a period of time before move-in, which gives customers flexibility if their moving date shifts.

Payment is accepted by credit card and debit card. Tenants can set up recurring automatic payments through their online account, and account details, including gate codes and billing history, are accessible through the company's digital tools.

Staff at this location provide assistance in English and Spanish, which reflects the demographics of Reading, a city with a substantial Spanish-speaking population. The property includes a wheelchair accessible entrance and a wheelchair accessible parking area.

Prospective tenants are generally required to show a valid government-issued photo identification at move-in. Most self-storage operators, CubeSmart included, require that stored goods be covered by insurance or a protection plan, and options are typically offered at the counter for customers who do not already have coverage through a homeowner or renter policy. Standard restrictions apply to what may be stored: flammable or hazardous materials, perishable food, live animals and illegal items are not permitted, and units are not intended for habitation.

Choosing a Unit

Sizing is the question most first-time renters find difficult. As a general reference point, a 5x5 unit holds roughly what fits in a large closet, a 5x10 approximates the contents of a small bedroom, a 10x10 often suits a one-bedroom apartment, and a 10x20 is comparable in footprint to a single-car garage and may accommodate the belongings of a three-bedroom home. Ceiling height matters as well, since vertical stacking can significantly increase usable capacity. Staff at the Morgantown Road office can walk prospective renters through available spaces before a decision is made, which is useful when the difference between two sizes affects both cost and convenience.

For longer-term storage, a few preparation steps tend to make a difference: disassembling furniture where possible, wrapping items in moving blankets rather than plastic that traps moisture, labeling boxes on multiple sides, leaving a walking aisle through the center of the unit, and placing frequently needed items near the door. Those planning to store documents, electronics or wood furniture through a full year of Pennsylvania weather may find the climate-controlled option worth the difference in monthly rate.

Summary

CubeSmart Self Storage on Morgantown Road provides conventional and climate-controlled storage units, flexible month-to-month terms, extended tenant access, on-site moving supplies and bilingual assistance in a convenient location for southern Reading and nearby Berks County communities. Current rates, unit availability and office hours are best confirmed by phone.

Unique Details About CubeSmart Self Storage

Payments

  • Debit cards
  • Credit cards

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Language assistance: English, Spanish

Contact CubeSmart Self Storage

1060 Morgantown Rd
Reading, PA 19607
United States of America

County: Berks County

Website: Visit Website

Customer Reviews

4.8 out of 5 stars

Based on 286 reviews

Review data

5 star reviews

88%

4 star reviews

5%

3 star reviews

3%

2 star reviews

2%

1 star reviews

2%

Working Hours / Hours of Operation

Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
8:30 AM - 5:00 PM
Sunday:
Closed

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