
SuperSuds Laundromat
SuperSuds Laundromat in Reading offers a welcoming, family-oriented atmosphere with exceptional wash and fold services. Conveniently located, it is praised for its friendly staff and strategic location near various amenities.
What people love about SuperSuds Laundromat
Exceptional Service from Maria and Lily/Lili
These two staff members are mentioned by name in multiple reviews with consistent praise for their friendliness, helpfulness, and dedication to maintaining cleanliness.
Family-Oriented Atmosphere
Customers specifically appreciate the welcoming, family-friendly environment created by staff interactions and personal attention.
Wash and Fold Service Quality
The professional wash and fold service receives specific praise for quality results and convenience, indicating this is a valued service offering.
Convenient Location and Amenities
Customers appreciate the strategic location with multiple dining and shopping options nearby, making it convenient for multi-tasking during laundry time.
Key Themes from Reviews of SuperSuds Laundromat
Staff Helpfulness and Customer Service
MixedWhile many customers praise specific staff members for being helpful and friendly, others report rude treatment and lack of assistance when machines malfunction.
Operating Hours and Early Closures
NegativeCustomers consistently report that the laundromat closes significantly earlier than posted hours and doesn't open on time, causing frustration for those with limited schedules.
Cleanliness and Facility Maintenance
MixedReviews are split between customers who find the facility clean and well-maintained versus those who report it being dirty with trash and unpleasant odors.
Machine Functionality and Equipment Quality
MixedWhile some customers praise the modern equipment and quick repairs, others frequently complain about machines taking money without working and poor drying performance.
Pricing and Value
MixedCustomers have varying opinions on pricing, with some finding it reasonable while others consider it expensive, particularly given machine performance issues.
Unpleasant Odors
NegativeMultiple customers consistently report strong unpleasant odors, particularly sewage-like smells, throughout the facility.
Language Barriers and Communication
NegativeNon-Spanish speaking customers report frustration with communication barriers when seeking help with machines or other issues.
About SuperSuds Laundromat
Overview
SuperSuds Laundromat operates as a self-service and full-service laundry facility located at 701 N 8th St in Reading, Pennsylvania. The establishment serves the local community with coin-operated washing machines and dryers, along with professional laundry services for customers who prefer to have their garments handled by staff. The facility occupies a position in a commercial corridor that provides convenient access to various retail establishments, restaurants, and grocery stores in the surrounding area.
Services and Operations
The laundromat provides the standard range of self-service laundry equipment expected of facilities in its category, including multiple washing machines and dryers of varying capacities. Customers can utilize the equipment independently during operating hours, with staff members present to assist with questions and address any equipment-related concerns that may arise during use.
Beyond self-service options, SuperSuds Laundromat offers a wash and fold service for customers who prefer to drop off their laundry and retrieve it at a later time. This service includes washing, drying, and professional folding of garments, with next-day pickup available. The wash and fold option serves customers with busy schedules or those who simply prefer to delegate their laundry tasks to the facility's staff.
The facility operates using a card-based payment system rather than traditional coin operation. Customers purchase reloadable cards that can be used to activate the washing machines and dryers. This system represents a departure from the purely coin-operated model that characterized laundromats for decades, reflecting broader industry trends toward electronic payment methods.
Facility Features and Accessibility
SuperSuds Laundromat maintains accessibility features that accommodate customers with mobility requirements. The facility includes a wheelchair accessible entrance, allowing customers using wheelchairs or other mobility devices to enter and navigate the premises without barriers. Additionally, the parking lot includes designated wheelchair accessible parking spaces, ensuring that customers with disabilities can park in proximity to the entrance.
The laundromat includes amenities beyond basic laundry equipment. The facility features skill games, providing entertainment options for customers during the waiting periods inherent to the laundry process. The interior includes adequate lighting throughout the space, addressing both practical visibility needs and customer comfort during evening hours.
Location and Surrounding Area
The North 8th Street location positions SuperSuds Laundromat within a developed commercial district in Reading. The surrounding area contains a variety of businesses that customers can patronize while their laundry cycles complete. Multiple restaurants operate within walking distance, including several within a three-minute walk from the laundromat. This proximity allows customers to obtain meals or beverages without leaving their laundry unattended for extended periods.
Additional nearby establishments include a grocery store and dollar store, enabling customers to combine their laundry trips with other errands. This clustering of retail and service businesses creates practical efficiencies for customers who can accomplish multiple tasks during a single outing. The location serves residents of the surrounding Reading neighborhoods who may not have access to in-home laundry facilities.
Staffing and Customer Interaction
The laundromat employs staff members who perform various functions including customer assistance, facility maintenance, and operation of the wash and fold service. Several staff members have developed recognition among regular customers, with employees named Maria and Lily frequently mentioned as familiar presences at the facility. These staff members handle tasks ranging from maintaining cleanliness of the equipment and floors to assisting customers with questions about machine operation.
The facility has cultivated an atmosphere that regular customers describe as family-oriented, with staff members engaging in conversation and interaction with patrons rather than maintaining purely transactional relationships. This approach to customer service distinguishes the establishment from laundromats that operate with minimal staffing or limited customer interaction.
Staff members provide onsite services, meaning assistance is available within the facility during operating hours. This includes addressing equipment issues, providing guidance on machine selection and operation, and managing the drop-off laundry services.
Equipment and Capacity
The facility houses a selection of washing machines and dryers sufficient to serve multiple customers simultaneously. The equipment inventory includes machines of various sizes, accommodating different laundry load volumes from small personal loads to larger household quantities. This variety allows customers to select equipment appropriate to their specific needs rather than being limited to a single machine size.
Maintenance of the equipment falls under staff responsibilities, with attention paid to keeping machines in operational condition. When equipment malfunctions occur, staff members work to address issues and restore machines to working order. The facility's approach to equipment maintenance reflects the operational reality that laundromat success depends heavily on reliable, functioning machines.
Community Role
SuperSuds Laundromat serves an essential function in its community, providing laundry access to residents who may lack in-unit or in-building laundry facilities. Laundromats occupy an important position in urban and suburban neighborhoods, particularly in areas with older housing stock or multi-family residential buildings that do not include individual laundry hookups.
The Reading location serves a diverse customer base reflective of the city's demographics. The facility accommodates customers from various backgrounds, with staff members serving patrons throughout the facility's operating hours. The laundromat functions as both a practical necessity for many residents and a gathering point where community members encounter neighbors and acquaintances during routine errands.
Practical Information
Customers planning to visit SuperSuds Laundromat should be aware of several practical considerations. The card-based payment system requires customers to obtain a payment card before using the equipment, which involves an initial purchase. Customers should plan accordingly, particularly on first visits, to ensure they can complete their intended laundry tasks.
The facility can be reached by telephone at +1 610-208-0357 for inquiries about services, hours, or other operational questions. Customers interested in the wash and fold service may wish to call ahead to confirm current pricing, turnaround times, and any specific requirements for drop-off service.
For customers requiring accessible facilities, the wheelchair accessible entrance and parking accommodate mobility devices and related needs. The single-level layout typical of laundromat facilities generally allows for straightforward navigation once inside the building.
The surrounding commercial area provides options for customers who wish to step away briefly during longer wash or dry cycles, though customers should exercise judgment about leaving laundry unattended and plan their timing accordingly. The proximity of food service establishments makes the location practical for customers who anticipate spending extended periods completing their laundry.
Unique Details About SuperSuds Laundromat
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Service options
- Onsite services
Alternative Local Businesses in Reading, PA
Contact Information for SuperSuds Laundromat
Customer Reviews
4.1 out of 5 stars
Based on 226 reviews
Review data
5 star reviews
- 56%
4 star reviews
- 18%
3 star reviews
- 14%
2 star reviews
- 1%
1 star reviews
- 12%
Working Hours / Hours of Operation
- Monday:
- 7AM-9:30PM
- Tuesday:
- 7AM-9:30PM
- Wednesday:
- 7AM-9:30PM
- Thursday:
- 7AM-9:30PM
- Friday:
- 7AM-9:30PM
- Saturday:
- 7AM-9:30PM
- Sunday:
- 7AM-9:30PM





