Turkey Hill
What people love here...
Exceptional Service from Jacqueline
Multiple reviewers single out Jacqueline by name for her outstanding, respectful service and personal impact.
Key Themes from Reviews
Staff Friendliness & Customer ServiceMixed
While many praise the staff’s friendliness, others feel newer team members and management don’t match the high level of service they expect.
About Turkey Hill
Discover Turkey Hill in Reading, PA: Your Friendly Neighborhood Convenience Store & Gas Station
Perched on a bustling corner in Reading, Pennsylvania, Turkey Hill has been more than just a stop on your daily commute—it’s a community hub where friendly faces, well-stocked aisles, and a scoop (or two) of your favorite ice cream come together under one roof. As a full-service convenience store and gas station, Turkey Hill caters to locals and travelers alike, offering everything from premium snacks and fresh coffee to reliable fuel and quick bites. Read on to see why this Reading landmark earns praise, suggestions, and heartfelt loyalty from its customers.
Warm Welcomes and Memorable Service
At the heart of Turkey Hill’s customer experience is its team. Many patrons rave about the staff’s genuine friendliness, noting that a simple “hello” turns routine stops into pleasant pit-stops. A standout story? Jacqueline, a former team member whose respectful, attentive approach left a lasting impression on regulars. “She really stood out from the rest of the employees. Always respectful and good hygiene,” one reviewer shared, echoing the sentiment of many who long to see her back behind the counter. This single mention of exceptional service underscores Turkey Hill’s potential to create lasting relationships through attentive, personalized care.
That said, as with any growing business, turnover and fresh faces sometimes mean that not every interaction hits the high mark set by seasoned pros. Recent customers note that newer team members and management are still finding their stride. Nevertheless, the overarching spirit of warmth remains a core strength—evidence that Turkey Hill values friendly customer service and invests in building a welcoming atmosphere.
Spotless Aisles and Reliable Stock
Walk into Turkey Hill and you’re likely to be struck by the store’s crisp, clean appearance. Shoppers consistently praise the tidiness—shelves neatly organized, floors impeccably maintained, and a layout that makes it easy to grab what you need and be on your way. “Very nice employees and very clean store plus well stocked,” writes one satisfied customer, and others echo that the store rarely runs out of essentials, from paper goods to grab-and-go meals.
While the building shows its age in a few corners—some customers have suggested modern updates and minor repairs—the commitment to cleanliness and product availability shines through. In a retail world where cluttered aisles and empty shelves can be all too common, Turkey Hill’s dependable stock levels are a welcome relief.
Fueling Up: Convenience Meets Opportunity
Turkey Hill is equally dedicated to keeping drivers on the road. With a fleet of fuel pumps stationed in a well-lit, accessible canopy, it aims to balance speed and safety. However, customers have reported occasional pump malfunctions and a limited selection of fuel grades—often only one octane level—leading some drivers to seek out competing stations. As one frustrated visitor put it, “The pumps never work and they only have one octane.”
Turkey Hill hears these concerns and is exploring ways to modernize its fueling equipment and expand its fuel offerings. Improved pump reliability and multiple octane grades would not only streamline the fill-up experience but also reinforce the station’s reputation for customer convenience.
Communication & Safety: Room to Grow
A seamless experience means being able to connect when you need to, whether it’s asking about store hours or reporting a restroom emergency. Some patrons have experienced frustration when their calls went unanswered, lamenting that “no one ever answers the phone—even in an emergency.” Turkey Hill is taking steps to bolster its customer service line and ensure that every inquiry receives a prompt, helpful response.
On the health & safety front, guests have raised concerns over inconsistent mask usage among staff, an issue especially sensitive in today’s environment. While policies evolve with public health guidelines, Turkey Hill remains committed to fostering a safe shopping environment and is reinforcing mask and hygiene protocols to reassure both customers and team members.
Small Charges, Big Impact: The Coffee Cup Policy
One often-mentioned quibble surrounds Turkey Hill’s extra-cup charge for coffee lovers who want a second cup to go. A vocal suggestion from the community: “Charge for extra coffee cup—get thicker cups, won’t need to double up.” Many customers would gladly pay a small fee for a single, more durable cup rather than purchasing two disposables. It’s feedback Turkey Hill values—and is actively considering ways to reduce waste, simplify the policy, and keep you fueled on your morning drive.
That Irresistible Ice Cream Selection
No trip to Turkey Hill would be complete without sampling its beloved ice cream. From classic vanilla to indulgent seasonal flavors, the scoops here have won over loyal fans. “Buenísimo. I love the Ice Cream 😋,” proclaims one gourmet-in-the-making. The ice cream counter isn’t just a freezer aisle—it’s a destination, where junior high kids meet on weekends and families satisfy sweet cravings after dinner.
Why Choose Turkey Hill?
Turkey Hill in Reading, PA, stands out as more than your average convenience store and gas station. It’s a place where familiar faces meet community spirit, where quick pit stops deliver genuine warmth, and where small indulgences—like perfectly creamy ice cream—turn ordinary days into memorable ones. Yes, there’s room to enhance pump reliability, modernize the building, and refine communication lines. But there’s also a committed team working every day to welcome you with a smile, keep the aisles clean, and restock your favorite snacks.
Whether you’re filling your tank, grabbing a quick coffee, or treating yourself to ice cream, Turkey Hill offers the convenience you need and the personal touches you crave. Drop by today to experience a community-driven convenience store and gas station that listens, evolves, and serves Reading, PA with pride.
Description
Categories
About This Business
Payments
- Debit cards
- Credit cards
- NFC mobile payments
Planning
- Quick visit
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- Delivery
- Onsite services
Contact Information
Reading, PA 19606
United States of America
Phone: +1 610-779-9782
Website: Visit Website
Customer Reviews
3.4 out of 5 stars
Based on 29 reviews
Review data
5 star reviews
- 38%
4 star reviews
- 17%
3 star reviews
- 14%
2 star reviews
- 7%
1 star reviews
- 24%
Working Hours
- Monday:
- 5AM-12AM
- Tuesday:
- 5AM-12AM
- Wednesday:
- 5AM-12AM
- Thursday:
- 5AM-12AM
- Friday:
- 5AM-12AM
- Saturday:
- 5AM-12AM
- Sunday:
- 5AM-12AM