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United States Postal Service

4.0(6 reviews)

What people love here...

Small-Town USPS Staff

This enthusiastic endorsement suggests staff friendliness and personalized attention are major draws.

You just can't beat the customer service experiences offered by small town USPS staff!

Key Themes from Reviews

Mail Delivery ReliabilityNegative

Customers frequently experience lost or severely delayed mail and packages without any resolution.

"I have had several shipped items lost, two costing me $2,000.00 total, with no resolution."
"this mail WAS time sensitive now it is 4 days with out this certified letter and the date has come and gone."

About United States Postal Service

United States Postal Service – Shoemakersville, PA

Nestled in the heart of Berks County, the United States Postal Service in Shoemakersville, PA offers a full suite of post office conveniences, logistics services, money order services, and shipping and mailing services designed to keep individuals and businesses connected. Whether you’re sending a birthday card across the country or managing frequent package shipments for your small enterprise, this local USPS branch strives to be your trusted hub for everything mail-related.

Comprehensive Shipping and Mailing Services

As a cornerstone of Shoemakersville’s community, the USPS on Main Street handles everything from standard envelopes to oversized parcels. Customers rely on the branch for domestic and international shipping options, flat-rate boxes, and priority mail offerings, leveraging a nationwide network of logistics expertise. While occasional reports of delayed or misplaced items serve as a reminder of the challenge of moving millions of packages every day, the dedicated local team works closely with regional centers to initiate trace requests and follow-up calls until every inquiry is answered.

Certified Mail and Money Orders

For important documents or time-sensitive paperwork—tax filings, legal notices, or valuable transactions—certified mail handling is available to provide tracking and proof of delivery. Customers can expect a signature-required service, delivery status notifications, and the peace of mind that comes with official USPS verification. In addition to postal solutions, the branch’s money order service offers a secure, widely accepted alternative for bill payment, rent, or personal transactions. Associates at the counter can guide you through filling out forms, verifying IDs, and confirming funds instantly, ensuring your transaction is completed accurately.

Un-Lickable Forever Stamps

One of the most celebrated features at Shoemakersville’s USPS is the availability of self-adhesive “un-lickable” Forever Stamps. No more damp lips, no more waiting—just peel, stick, and send. These stamps, valid for first-class postage regardless of future rate changes, have become a small but significant favorite for busy professionals, students, and crafting enthusiasts alike. Customers rave about their convenience, noting that quick access to these stamps transforms even the simplest mail drop-off into a hassle-free experience.

Unique On-Site Retail Offerings

Beyond standard postal fare, this USPS location delights patrons with an unexpected perk: an assortment of popular poke items. Whether you’re picking up your mail or dropping off a package, the friendly counter staff can point you toward locally stocked snacks that pair perfectly with a chat about shipping deadlines or stamp collections. This small but charming retail selection not only adds a touch of local flavor but also underscores the branch’s commitment to enhancing every visit.

Friendly, Small-Town Customer Service

Customers continually highlight the warmth and personal touch provided by Shoemakersville’s small-town USPS staff. From greeting regulars by name to offering walking assistance for heavier parcels, associates here deliver a level of personalized attention that distinguishes this branch from larger urban centers. “You just can’t beat the customer service experiences offered by small-town USPS staff!” one patron enthused. When you step inside, you’ll find familiar faces who listen, empathize, and genuinely aim to solve your concerns.

Convenient Hours (with a Sunday Note)

Open six days a week, Monday through Saturday, the Shoemakersville post office offers extended morning and early afternoon hours to accommodate school runs, lunch breaks, and after-work errands. Customers appreciate the predictability of this schedule, even though the branch remains closed on Sundays. For weekend warriors and last-minute mailers, it’s wise to plan around Sunday’s closure. Still, the branch’s Saturday hours often provide a convenient window for those who can’t find time during the week.

Addressing Certified Mail and Reliability Concerns

While many rely on certified mail for its security and tracking, some customers have reported instances of pink slips left behind instead of actual delivery—especially when certification deadlines coincide with busy schedules. The Shoemakersville team acknowledges these concerns and encourages recipients to sign delivery authorizations in advance or opt for alternate pickup arrangements if timing is critical. By proactively discussing your needs with staff, you can minimize missed deliveries and ensure your important mail arrives when it counts.

Navigating Mail Delays and Lost Items

On rare occasions, customers experience lost or delayed packages without immediate resolution. Recognizing the frustration this can cause—especially when high-value items are involved—the local USPS staff champions the national tracking system and inspection processes, filing searches promptly on your behalf. They’ll guide you through proof of mailing, insurance claims, and refund applications to help recover losses or secure replacements. Although the postal system spans countless locations and routes, Shoemakersville’s branch remains steadfast in advocating for each customer’s peace of mind.

Plan Your Visit Today

From everyday stamps to specialized money orders, from poke snack runs to critical logistics solutions, the United States Postal Service in Shoemakersville, PA stands ready to serve you. With friendly faces, un-lickable Forever Stamps at the ready, and a commitment to resolving your mail and package concerns, this post office remains an indispensable fixture in the local landscape. Drop by during open hours Monday through Saturday to experience a blend of small-town courtesy and national postal reliability—your letters, parcels, and peace of mind will thank you.

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About This Business

Payments

  • Debit cards
  • Credit cards
  • NFC mobile payments

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

  • Delivery
  • Onsite services

Contact Information

511 Franklin St
Shoemakersville, PA 19555
United States of America

Website: Visit Website

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Customer Reviews

4.0 out of 5 stars

Based on 6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

17%

2 star reviews

0%

1 star reviews

17%

Working Hours

Monday:
8:30AM-5PM
Tuesday:
8:30AM-5PM
Wednesday:
8:30AM-5PM
Thursday:
8:30AM-5PM
Friday:
8:30AM-5PM
Saturday:
9-11AM
Sunday:
Closed

Location Map