Universal Mart Logo

Universal Mart

5.0(2 reviews)
UnclaimedConvenience storeConvenience store, Gas station

What people love here...

Proactive “Next Customer” Service

This anticipatory approach to serving the next customer stands out as a key driver of speed and satisfaction.

They are standing waiting for customer that’s next.
Never have to wait.

Key Themes from Reviews

Staff FriendlinessPositive

Customers consistently praise the staff’s warm, friendly attitude.

"Very friendly also."
"Good folks"

About Universal Mart

Welcome to Universal Mart in Reading, PA

Located just off the main thoroughfare in Reading, Pennsylvania, Universal Mart brings together the convenience of a fully stocked gas station with the warm welcome of your favorite local store. Whether you’re fueling up for a road trip, grabbing a quick snack between errands, or simply stretching your legs on a long drive, Universal Mart offers a one-stop solution tailored to your busy lifestyle.

Friendly and Attentive Staff

From the moment you step through the doors, you’ll notice what sets Universal Mart apart: the team’s genuine enthusiasm and warm demeanor. Customers regularly mention “very friendly also” and praise the “good folks” behind the counter who greet every shopper with a smile. This level of personal care goes beyond mere politeness—staff members memorize regulars’ preferences, recommend new snacks, and offer directions to local landmarks. It’s no surprise that many guests tell friends and family that it feels more like stopping in at a neighbor’s house than at a typical convenience store.

Fast, Proactive Service

In a world where time is of the essence, Universal Mart’s quick, anticipatory approach keeps lines moving and customers happy. Patrons often marvel that they “never have to wait,” even during peak hours. How does Universal Mart achieve this? By adopting proactive “next customer” service: employees stand ready to assist, spotting the next person in line before they even reach the register. This simple yet powerful strategy translates to shorter queue times, smoother transactions, and an overall sense that your time is valued as much as your business.

One-Stop Convenience

Universal Mart’s blend of services is designed for maximum efficiency. Need gas? With multiple fuel pumps and competitive pricing, you can fill up your tank in minutes. Thirsty or craving a snack? The store’s shelves are stocked with a wide variety of cold beverages, freshly brewed coffee, sandwiches, and grab-and-go treats. As one happy customer put it, this location is “my favorite stop for gas n a drink and a snack.” Rather than hitting multiple stops, you’ll find everything you need under one roof, saving time and making every visit seamless.

A Bustling and Inviting Atmosphere

If you’ve ever wondered whether a busy store can still feel personal, Universal Mart answers with a resounding yes. The vibrant energy of daily shoppers blends with friendly chatter at the counter, creating an overwhelmingly positive atmosphere. Customers note that while the store is “always busy,” the hustle and bustle never compromises the quality of the experience. Instead, the lively ambiance adds to the sense that you’re stepping into one of Reading’s most popular community hubs, where every trip is a chance to connect—whether it’s with helpful staff members or fellow patrons.

Exceptional Reputation in the Community

Universal Mart isn’t just another convenience store or gas station—it’s a local institution. Loyal customers refer to it as the “#1 Grocery Store in the world,” a testament to the confidence and affection this business inspires. This bold praise isn’t given lightly; it reflects consistent positive experiences, from flawless transactions to the friendly recommendations of staff. Whether you’re a daily commuter, a family on vacation, or a nearby resident, you can count on the team at Universal Mart to uphold high standards of quality, cleanliness, and customer service every time you visit.

Why Universal Mart Stands Out

• Proactive Service: Staff members anticipate your needs—“standing waiting for the customer that’s next”—so you never waste a minute.
• Multi-Service Convenience: Fuel up and pick up snacks, drinks, and essentials in one streamlined stop.
• Warm, Community-Focused Atmosphere: A bustling, upbeat environment that feels welcoming to newcomers and regulars alike.
• Unrivaled Reputation: Countless customers rave about the store’s excellence, proudly declaring it their top choice in the region.

Visit Universal Mart Today

When you’re in Reading, PA, make Universal Mart your first—and last—stop for fast fuel, delicious snacks, and service that feels like it’s from a friend. Open daily with extended hours to fit your schedule, the store’s inviting doors and helpful staff await. Experience firsthand why locals and travelers alike choose Universal Mart as their go-to convenience store and gas station. Your next great stop is just around the corner!

About This Business

Payments

  • SNAP/EBT
  • Debit cards
  • Credit cards
  • NFC mobile payments

Planning

  • Quick visit

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Service options

    Contact Information

    3500 Kutztown Rd
    Reading, PA 19605
    United States of America
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    Customer Reviews

    5.0 out of 5 stars

    Based on 2 reviews

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    Working Hours

    Monday:
    4AM-11PM
    Tuesday:
    4AM-11PM
    Wednesday:
    4AM-11PM
    Thursday:
    4AM-11PM
    Friday:
    4AM-11PM
    Saturday:
    4AM-11PM
    Sunday:
    4AM-11PM

    Location Map