
Walmart Vision & Glasses
Walmart Vision & Glasses in Hamburg offers thorough eye exams and quality eyewear, highly praised for professional, friendly service and outstanding staff support. Customers appreciate the knowledgeable assistance from Lori and Will and affordable prices that beat competition.
What people love about Walmart Vision & Glasses
Exceptional Service from Lori
Multiple reviewers name Lori as providing standout, personable help that enhances the overall experience.
Outstanding Support from Will
Will is frequently mentioned for his managerial support, attention to detail, and commitment to customer satisfaction.
Above-and-Beyond Lost-Glasses Assistance
This unique story illustrates the team’s willingness to assist customers in unexpected situations, reinforcing trust and loyalty.
Thorough and Affordable Eye Exams
Customers value the combination of a comprehensive eye exam and lower prices, making the center a go-to choice for eyewear needs.
Key Themes from Reviews of Walmart Vision & Glasses
Phone Responsiveness
NegativeCustomers repeatedly report inability to reach the vision center by phone, leading to frustration when booking appointments or asking questions.
Staff Friendliness & Professionalism
PositiveReviewers consistently praise the staff’s courteous, professional demeanor and friendly attitude.
Customer Service Quality
PositiveCustomers feel the team delivers outstanding service, often exceeding expectations in solving problems and offering support.
Service Speed & Wait Times
MixedWhile in-person service is often described as quick, some customers experience long waits, especially on the phone.
Problem Resolution & Expertise
PositiveClients appreciate the staff’s technical expertise and ability to diagnose and fix vision or eyewear issues effectively.
Insurance Navigation
PositiveThe team is commended for clearly explaining insurance benefits and guiding customers through coverage options.
Pricing & Value
PositiveCustomers feel they receive excellent value for money, paying less than elsewhere without sacrificing service quality.
About Walmart Vision & Glasses
About Walmart Vision & Glasses
Located inside the Hamburg Walmart in Hamburg, PA, Walmart Vision & Glasses is a full-service eye care center and optometrist offering everything from comprehensive eye exams to prescription eyewear, contact lenses, designer sunglasses, and expert optician services. Whether you’re searching for quality contact lens supplies, a thorough vision screening, or stylish frames at competitive prices, our Hamburg team delivers professional care with a friendly, community-focused touch.
Comprehensive Eye Care & Optical Services
As a trusted optometrist and sunglasses store in the Hamburg area, we provide:
- In-depth eye exams performed by experienced doctors who take time to understand your visual needs.
- A broad selection of prescription eyeglasses, reading glasses, and sun-ready sunglasses from leading brands.
- Contact lens fittings and ongoing supply for daily, weekly, or specialty lenses.
- On-site optician adjustments, repairs, and lens replacements to keep your eyewear in top condition.
Customers consistently note that our “Doctor is thorough as well… professionalism & manners, that they exude,” ensuring you leave with clear vision and confidence in your prescription.
Dedicated Staff & Exceptional Customer Service
At the heart of Walmart Vision & Glasses is a team committed to making every visit pleasant and productive. You’ll often hear praise for our staff’s “courteous, professional demeanor and friendly attitude,” with many reviewers calling out two standout associates by name:
- Lori, who “really made the visit pleasant with explaining insurance and contact options,” and assisted customers with a personable, knowledgeable approach when adjusting frames or answering coverage questions.
- Will, our manager, who “made sure that I was taken care of… explained everything and made sure everything was perfect,” demonstrating exceptional attention to detail and genuine concern for your eyewear satisfaction.
One memorable story highlights our commitment to going above and beyond: when a customer lost their glasses on the Appalachian Trail, our team helped coordinate replacements quickly—even from miles away—reinforcing our promise to “take care of you,” no matter the circumstance.
Speed, Accessibility & Responsive Care
In-person visits at our Hamburg location are typically swift and efficient. Many clients say, “They get it done quickly,” enjoying same-day service for minor repairs and fast turnaround for new frames. Our on-site opticians and lab technicians work diligently to minimize your wait, so you can return to daily life with clear vision.
We recognize that some customers have experienced frustration reaching us by phone—comments like “it rang 20 times with still no answer” underscore the opportunity we see to improve. We appreciate your patience and are actively working to enhance our call response times. In the meantime, dropping by the vision center in person is often the quickest way to secure an appointment or address a question.
Expertise in Problem Resolution
When it comes to fixing complex lens issues or addressing unexpected vision changes, our Hamburg team shines. Clients report, “I had a problem with the lenses… they solved the issue and helped me see much better!” Whether it’s fine-tuning your multifocal prescription or troubleshooting frame discomfort, our optometrists and opticians collaborate to diagnose the root cause and recommend precise solutions.
Insurance Guidance & Outstanding Value
Navigating vision insurance can feel overwhelming—but at Walmart Vision & Glasses, you’re never alone in the process. From the moment you arrive, our staff clearly explains your benefits, coverage limits, and out-of-pocket options. As one reviewer put it, “Lori… made the visit pleasant with explaining insurance and contact options,” while another praised how our team helps “navigate what insurance will cover.”
We pride ourselves on delivering exceptional value. Many customers note they pay “hundreds of dollars less” than elsewhere without sacrificing service quality. With transparent pricing and frequent in-store promotions, you’ll find affordable solutions for every budget.
Schedule Your Visit Today
Whether you’re due for an eye exam, need new contact lenses, or want to upgrade to a stylish pair of sunglasses, Walmart Vision & Glasses in Hamburg, PA, is here to help. Experience our friendly, professional staff, expert problem-solving, and unmatched value. Stop by during store hours or give us a call—our team is ready to assist with all your eye care needs. Rediscover clear vision and outstanding service at your local Walmart Vision & Glasses!
Unique Details About Walmart Vision & Glasses
Payments
- Credit cards
Planning
- Quick visit
- Appointments recommended
Amenities
- Restroom
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible parking lot
Service options
- In-store pickup
- In-store shopping
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Contact Information for Walmart Vision & Glasses
Hamburg, PA 19526
United States of America
County: Berks County
Phone: +1 484-668-4012
Website: Visit Website
Customer Reviews
4.1 out of 5 stars
Based on 29 reviews
Review data
5 star reviews
- 72%
4 star reviews
- 0%
3 star reviews
- 7%
2 star reviews
- 7%
1 star reviews
- 14%
Working Hours / Hours of Operation
- Monday:
- 9AM-7PM
- Tuesday:
- 9AM-7PM
- Wednesday:
- 9AM-7PM
- Thursday:
- 9AM-7PM
- Friday:
- 9AM-7PM
- Saturday:
- 9AM-6PM
- Sunday:
- Closed